Curriculum Vitae

Objective:

To increase the value of the company through excellence in Food & Beverage service.

To manage Restaurant personnel, ensure an efficient day-to-day operation with up-selling and marketing, ensure a professional F&B Service according to SOP, conduct employee training and maintain high employee morale and guest satisfaction.

Personal Strength:

Pleasing personality and Good knowledge of English and Arabic language.

Solid Working experience in hospitality management.

Impeccable knowledge of basic accounting principles, Excellent interpersonal and management skills.

Uncommon ability to navigate within a variety desktop publishing software packages.

Immense ability to speak additional Indian Languages (Malayalam,Hindi,Urdu,Tamil)

Current Job Specifications:

Oversaw and ensure that all aspects of the restaurant were set up and supervised all areas within the restaurant.

Trained all F&B staff in policies and procedures.

Obtained public knowledge of all guests using the restaurant and visited every table of casual dining area.

Supervises the day to day functions of all the Outlet’s employees, facilities, sales and costs

Provides functional assistance and direction to the outlet.

Directed and evaluated the performance of all direct reports.

Controlling Inventory Management and Requisition

Maintaing all the check list according to the standard.

Analyzes the daily Revenue figures.

Analyzes micros menu items, sales analysis on a monthly basis and use this information for menu engineering. Organizes special promotions

Increases business in low periods

Assists and organizes the renewal of menu and drinks on an annual basis

Monthly P&L Review and preparing the action plans.

Productivity and profitability operating costs, quality level of production sanitation and cleanliness &hygiene.

Prepares staff incentive every month so as to increase the revenue by upselling.

Conducts all the administration works required.

Conducts, under the guidance of the Food & Beverage Services Manager, such functions as interviewing, hiring, employee orientation, on-the-job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and productivity

Establishes and maintains effective employee relations. Improves sales awareness in employees whilst being aware of the current Market.

Work Experience:

Presently working as a Restaurant Manager with Mug café Restaurant Management co. since

10th March 2019 and continuing.

25th Jan2015 to 9th March 2019 Worked as a Restaurant Manager with Prime&Toast Restaurant

The Sultan center Group of Restaurants Kuwait.

May 2012 to August 2014 worked as a Restaurant Manager with Hotel Highcrest,Kurdistan,Iraq (Pre-opening staff)

March 2010 to March 2012-Worked as F&B supervisor with Hotel Malabar House, Fort cochin, Kerala, India(A Relais & Chateaux)

August 2009 to March 2010Worked as Senior Captain with Harborview Residency, Ernakulum Cochin, India.

May 2007 to May 2009- Worked as catering supervisor with Universal Sodexho, Abudhabi.

August 2005 to April 2007- Worked as F&B Supervisor with Universal Sodexho, Muscat

January 2004 to December 2004- Worked as Senior Waiter with Hotel Abad Plaza, Cochin

November 2002 to November 2003- Worked as Waiter with Hotel Casino, Cochin.

January 2002 to April 2002 – Worked as trainee waiter with Hotel Hyson Heritage, Calicut.

Career Achievements:

Service Excellence Certificate for the part of Award winning team of The Malabar Junction (Restaurant of Malabar House)

Certificate of Appreciation for being part of the 4th time National Tourism Award 2010/11 (as Best Heritage Classic Hotel in India.) winning team of The Malabar House (a Relais & Chaetaux Property).

Academic Qualification:

Diploma in Hotel Management – Indian Institute of Management Studies.

Plus Two – Kerala Board of Higher Secondary.

SSLC – Kerala Board of Public Examination.

Date: 25-01-2015 Muhammad Rafi C.S

Place: Kuwait

MUHAMMED RAFI C. S

H no XX/861

Kacheriparambu

Palluruthy, Cochin

Kerala, India

Mobile: +009**-********(whatsapp available)

ade3j0@r.postjobfree.com

Personal Information:

Name: Muhammad Rafi C.S

Father’s Name: Syed Ibrahim (Late)

Date of Birth : 17 May 1983

Sex : Male

Nationality : Indian

Marital Status : Married

Religion : Muslim

Language Known:

English, Hindi, Arabic and Tamil.

Passport Details:

Passport No : J5807336

Date of Issue : 29-6-2011

Date of Expiry : 28-6-2021

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