PROFILE

050******* ade3gf@r.postjobfree.com *** Al Hamariya Building Burjuman, Dubai UAE.

EDUCATION

****-****

MAHATMA GANDHI UNIVERSITY

BTECH - ELECTRONICS AND

COMMUNICATION

****-****

KERALA STATE GOVERNMENT

HIGHER SECONDARY, SCIENCE

PERSONAL DETAILS

DATE OF BIRTH : 21-07- 1993

NATIONALITY : INDIA

MARITAL STATUS : UNMARRIED

VISA STATUS : EMPLOYMENT

LANGUAGE SKILLS

ENGLISH

HINDI

TAMIL

MALAYALAM

CORE COMPETENCIES

EMPLOYEE RELATIONS

CUSTOMER SERVICE

RECRUITMENT & STAFFING

COMPUTER KNOWLEDGE

MICROSOFT OFFICE

MS-OUTLOOK

CCNA

MCSA

ROSHINI SUSAN JOY

Administrator cum HR Assistant

I am keen to assume challenging responsibilities that will maximize and further enhance my current knowledge. I consider myself as a motivated individual with team building & Management skills and inter-personal skills, and highly driven to succeed. I am ready to adapt new technologies and also ready to meet challenging targets.

WORK EXPERIENCE

Clinic Administrator / May 2018 - June 2020.

Unicare Medical Centre, Dubai, UAE

DUTIES PERFORMED

Facilitate recruitment process by posting ads using various media and coordinating with recruitment partners.

Plans & Schedules meetings, responds to various inquires both external & internal, manages communications via email, phones calls etc.

Monitor Daily Attendance Management System.

Manage work place issues.

Taking care of employee’s medical emergency.

Preparing business and employee related letters and documents.

Coordinate requirements among departments within the organization.

Responsible for event management and employee engagement activities.

Responsible for archiving all business and HR related documents.

Successfully meeting sales quota preferably over the phone-explaining of new promotions and health check packages.

Supervision of call centre and reception.

Provided administrative support to senior-level staff.

Provides payroll information by collecting attendance records and consolidated time sheets.

Update personnel files (soft and hard copies) of all employees.

Preparing budget requests for Visa processing(New visa, Renewals and cancellations)

Making sure all staff is working in accordance with company rules and regulations. 2010-2012

BHARATHIYAR UNIVERSITY

MBA-HUMAN RESOURCES

2007-2010

MADURAI KAMRAJ UNIVERSITY

BSc HOSPITALITY MANAGEMENT

2005-2007

KERALA STATE GOVERNMENT

HIGHER SECONDARY, SCIENCE

DATE OF BIRTH : 18 -11- 1989

NATIONALITY : INDIA

Keep track of all expiry dates related to HR function, such as a) Visa, Labour card and Passport Renewal dates.

b) Visa cancellation and employee exit formalities include final settlement and travel arrangements.

c) Health insurance addition and deletion.

d) Workmen compensation and Group life insurance updates.

Maintain excellent relations with all staff/employees enhancing their satisfaction through excellent relationship building skills.

Provide the highest quality of service with mutual respect and a spirit of co- operation while supporting the organization’s prosperity and growth.

Supervision of all call information according to standard operating procedures.

Other duties as assigned.

Conduct Induction and Orientation Programme.

Planning, Implementation and Evaluation of timely Training & Development Process.

Assists the manager with daily operation of the call centre and reception to include the development, analyses and implementation of staffing, training and telemarketing.

Contacted insurance companies regarding insurance portal issues.

Worked with department staff to research, identify and provide solutions to client and insurance company inquiries.

Electrical Engineer/ November 2016 -December 2017 Kerala State Electricity Board(KSEB), Kerala, India. DUTIES PERFORMED

Actively involved in the maintenance work carried out at substation on 110kV feeders.

Evaluates electrical systems, products, components, and applications by applying knowledge of electricity and materials.

Assisting to ensure the smooth functioning of the 110/33 kV and 110/11kV Substation.

Respond to inquiries from customers regarding past, current and pending orders.

Answering phone calls, faxes and emails.

Solve customer issues.

REFERENCES

Vijeesh Thankachan

HR Executive- Unicare Medical Centre

054-*******

REFERENCES

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