Aziza Wadhawaniya
(C) 587-***-**** *****.***********@*****.*** Calgary, AB T2P0V6
linkedin.com/in/aziza-wadhawaniya-896a99147
SUMMARY
Experienced Administrative Officer with more than 7 years of experience in administration assessing operations hands-on exposure to accounts reconciliation, Tally ERP 9, Accounts Payable, and Accounts Receivable. Well versed with strong presentation skills, and effective capabilities in MS - Office. Excellent correspondence skills and can communicate efficiently at all levels. Multi-talented Credit Controller persistent and professional in pursuing resolutions with customers. Adaptable, quick learner, and self-motivated to work in a fast-changing environment.
SKILLS
Attention to detail
Maintaining & Managing records
Planning and coordination
Client service & Accountability
Teamwork & Highly Organized
Relationship development
Exceptional ability to multi-task
Inventory management
EXPERIENCE
Credit Controller, Sino Africa Medicines and Health Ltd, February 2017-March 2020
Importer and Distributers of Pharmaceuticals, Surgical and Medical equipment
Kampala, Uganda
Checked on payments and convey options by reaching out to customers using various means
Received information about disputes and responded to incidents calmly to develop effective resolutions and maintain client relationship and partnership
Oversaw financial reporting, accounts payable and receivable, asset coordination, client account, account management, and budgets
Reviewed sales numbers and calculated commissions
Managed day-to-day finance operations by working closely with accounts department
Evaluated collection reports determining collections status and outstanding balance amounts
Processed financial documents including contracts, expense reports, and invoicing
Receptionist/Administrative Assistant, Aga Khan National Council for Uganda, May 2016-February 2017
Aga Khan National Council is a community organization
Kampala, Uganda
Serves visitors by greeting, welcoming, and directing them appropriately
Informs visitors by answering or referring inquiries
Receiving and sorting daily mail
Oversaw office maintenance on daily basis and ensuring the premises is well maintained
Recorded tracked and reported on inventory levels
Set appointments and managed meeting schedule
Optimized HR functions by updating database files, generating reports and providing administrative support
Boosted data migration process by extracting, cleansing, loading, and verifying information
Produced global reporting to senior leadership about staff list, upcoming projects, organizational charts, and headcount activities using Microsoft Word, Excel and PowerPoint
Sustained operational efficiencies by coordinating board meetings, travel itineraries, agenda plans and regular office support
Program Officer, ITREB India, May 2010-December 2015
ITREB is a non-profit community organization
Mumbai, Maharashtra
Developed strategies aimed at improving overall company and program performance, efficiency and process improvements
Work independently and closely with current and prospective partners, acting as the primary point of contact for program grants and engagement opportunities
Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports
Writing email messages, memos, business letters and preparing presentations for management and proofread all documentation to provide error-free correspondence
Scheduling meetings, seminars with different stakeholders, prepare meeting minutes, prepare action items and take follow ups
Manage expenses, invoices and budget-tracking
Ongoing co-ordination with the stakeholders to address the issues, concerns, or challenges
Coordinated meetings with other department managers and served as the main liaison between department heads and executives
Ordering office supplies and maintaining inventory
VOLUNTEER EXPERIENCE
Currently volunteering as an Administrative Assistant at Jubilee Signature Homes
EDUCATION
Masters in Commerce
University of Mumbai, Mumbai June 2012