Executive Manager

SANGITA BANERJEE

****, ***** *

Panchsheel Hynish, Sector-1

Gr. Noida-203207

Mobile: +91-971*******

Email: *******.***********@*****.***

SUMMERY:

More than 12 Years of experience in Healthcare/Education/Skilling

Dedication and drive as a hard-working individual.

Motivated individual with high integrity & loyalty

Mentoring multiple teams with highest quality standards PROFESSIONAL EXPERIENCE

1. Currently working with Vivo Healthcare as Vice President - Director’s Office.

(September 2014- till date)

Job Profile:

Handling franchise tie ups PAN India level

Relationship management with Skill Ministry

Financial reporting of Business Development team.

Mentoring Training Admin Department.

Mentoring Corporate admin department.

Handling report, calendar, emailing for MDs.

Heading placement relationship management with clients PAN India level

Mentoring contact center team with right quality standards

Dealing with client escalations (if required), generation from new and existing client base

Handling Daily/Weekly/Monthly reporting for Director’s office. 2. Have worked with Bansal’s Tutorial as Centre Manager

(May 2011- September 2014)

Job Profile:

Business tie-ups with schools for special IIT-JEE programs for students.

Product presentation to the parents of IIT-JEE aspirant students.

Conducting seminars in K-12 schools

Taking care of faculty management.

Taking care of brand promotion by BTL activities

Taking care of entire administration, publishing & advertisement. 3. Have worked with S. K. Soni Hospital, Jaipur as Relationship Executive

(October 2010 to March 2011)

Job Profile:

Supporting in Business tie-ups with corporates.

Business tie-ups with insurance companies

Grievance handling

VIP clients handling

Counselling for special zone patients & their families

Coordination between doctors & hospital management.

Interaction with media regarding press releases

4. Have worked with Advent Institute Of Management Udaipur as Public Relation Officer

(January 2010 to September 2010)

Job Profile:

Student Counselling

Faculty Management

Interaction with media regarding press releases

5. Have worked with B. M. BIRLA Heart Research Centre Kolkata As Guest Relations Executive (May 2007 to October-2009). Job Profile:

Customer servicing

To supervise admission procedure.

To take care of grievances of patient families.

Handling OPD billing services

Coordination between patient families and management.

Assistance in providing patient record

Technical Exposure:

Attended a Management Development Programme on Healthcare

& Hospital Administration System conducted by NSHM College of Management & Technology at Kolkata.

Educational Qualification:

Have passed 1 year classroom Executive PGDBM from XIMB Bhubaneswar (2011-2012 )

Have passed Post Graduate diploma in Public Relations Management from Bharatiya Vidya Bhavan Kolkata (2008- 2009)

Have passed Post Graduate diploma in Hospital Management from Annamalai University (2007-2008)

Have passed B.S.C (Hons.) from Calcutta university in 2006 Hobbies :

Travelling

Listening music & singing

Reading books

Personal Achievements:

Considerable knowledge in Word, Excel, Power Point and Internet.

Best singer award in inter collage singing competition

Best award in inter school drama competition

Best employee award in VIVO Healthcare

Personal Profile:

Father’s Name : Mr.S.S.GANGULY

Date of Birth : 03-07-1984

Relationship Status : Married

Permanent Address : 112 Unique Park, Behala, Kolkata-700034 Language : English, Hindi & Bengali

SANGITA BANERJEE

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