Randy Morgan

Haughton, LA *****

ade3cb@r.postjobfree.com

202-***-****

#readytowork

Authorized to work in the US for any employer

Work Experience

Guest Service Representative

Air Force Inns - Bossier City, LA

October 2019 to Present

Received and confirmed room reservations by letter, telephone, email, or personal contact.

Registered and assigned rooms to guests, made and issued room keys, and escorted guests to rooms

as needed. Ensured that only authorized patrons used government-sponsored quarters.

Calculated and posted charges to patrons' accounts and balances totals with control records.

Accepted payment and presented departing guests checkout statements. Prepared and safeguarded

cash receipts, prepared daily cashier's report, daily activity report, and prepared consolidated daily

activity report. Maintained a professional appearance and demeanor at all times. Recorded and

notified appropriate person/organization of maintenance problems reported by guests. Processed

Night Audit procedures and closed credit card machines nightly. Maintained the lost and found

program. Ensured that customer service was the first priority.

Guest Service Representative

Guest Service Representative Aviano Inns - Aviano, IT

February 2019 to September 2019

Aviano, Italy

Received and confirmed room reservations by letter, telephone, email, or personal contact.

Registered and assigned rooms to guests, made and issued room keys, and escorted guests to rooms

as needed. Ensured that only authorized patrons used government-sponsored quarters.

Calculated and posted charges to patrons' accounts and balances totals with control records.

Accepted payment and presented departing guests checkout statements. Prepared and safeguarded

cash receipts, prepared daily cashier's report, daily activity report, and prepared consolidated daily

activity report. Maintained a professional appearance and demeanor at all times. Recorded and

notified appropriate person/organization of maintenance problems reported by guests. Processed

Night Audit procedures and closed credit card machines nightly. Maintained the lost and found

program. Ensured that customer service was the first priority.

CYP 3 Program Assistant

Aviano Youth Programs - Aviano, IT

April 2015 to August 2017

Italy

Served as a Child and Youth Program Assistant (CYPA) in two different child and youth programs.

Was accountable for the whereabouts and safety of children and youth ranging in ages from 9 to

18 years old. Assisted in providing and leading planned activities as well as assisting children and

youth with special projects, homework and life skills. Helped establish a program environment

and promoted positive child and youth interactions with other children, youth and adults. Helped

prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate the

daily schedule. Used prepared curriculum/program materials and assisted with developing a list of

needed supplies and equipment. Interacted with children and youth using approved child guidance

and youth development techniques as provided by higher headquarters. Supervised children and youth

during daily schedule of indoor and outdoor activities, on field trips, outings and special

events. Promoted and modeled safety, fitness, health and nutrition practices. Observed program

participants for signs that may indicate illness, abuse or neglect and reported incidents as directed.

Participated in program evaluations as required. Assisted in achieving and maintaining DoD

certification and national accreditation. Ensured compliance with policies and regulations

applicable to Air Force Child and Youth Programs.

Educational Aide

DoDEA

April 2014 to June 2015

Unit 3009 Box 435

APO, AE 09021

Assisted the special education instructional program for students with disabilities at Vogelweh

Elementary School in Kaiserslautern, Germany. Provided assistance in teaching skills in toileting,

feeding, eating, and personal hygiene. Responsible for lifting, carrying, transferring, and facilitating the

motor development of physically impaired students as well as observing and recording

student's behaviors and activities. Performed a variety of administrative tasks and assisted

handicapped students to and from school. Monitored students on playgrounds, in classrooms, hallways,

restrooms, and the cafeteria during recess and lunch periods, and in bus loading areas before and

after school.

Armed Security Officer

Southeastern Protective Services - Rock Hill, SC

May 2008 to August 2012

29732

Experienced and dependable armed contracted security officer dedicated to ensuring the safety of

employees and visitors while minimizing any potential losses. Was proficient in operating security

systems including the M9 Beretta Pistol, two-way radios, CCTVs, and two- way/convex wall

mirrors. Committed to enhancing knowledge of security techniques and completed intensive

security training provided by the professionals of the United States Air Force Security Forces men and

women stationed at Bolling Air Force Base in Washington, DC.

Operations Dorm Manager

VBR - ADANA, TURKEY

November 2005 to April 2006

Incirlik Air Base, Turkey

Dormitory manager with approximately 6 months of experience with developing and implementing

dormitory data reports, administering the housing agreement between military residents and

management, performing inspections on rooms and ensuring fire extinguishers were operable. Also

assigned military and civilian personnel dormitory rooms and made key access cards.

Utility Worker / building and production

GILMAN BUILDING PRODUCTS - Fitzgerald, GA

June 2004 to April 2005

• Assisted lumber yard workers in moving lumber from one place to another.

• Ascertained that all safety precautions were followed during the movement of lumber.

• Assisted in the stacking of lumber, by following set protocols and procedures.

• Cleaned and maintained assigned lumber yards on a consistent basis.

• Oversaw inventory levels, and communicated associated issues to the supervisor.

Education

High school or equivalent in computer science

University of Maryland

2013 to Present

High school diploma

Continental Academy - Miramar, FL

2007

Skills

• Customer Service

• Guest Service

• Front Desk

• Microsoft Excel

• Loss Prevention

• English

• Microsoft Word

• CCTV

• Security

• Night Audit

• Special Education

• DoD Experience

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