Customer Service Related
Resume:
FRULINE M. ABELLA
CAREER OBJECTIVES
Enthusiastic cashier with experienced in customer service and a strong track record of accuracy and reliability. Seeking a responsible position in a busy working environment and established communication skills in extensive product knowledge to ensure that each customer receives outstanding service delivered in a professional and friendly manner.
WORK EXPERIENCE
May 2016
July 2020
February
2012
March 2015
DAY TO DAY General Trading
Cashier
Scan goods, received and process payment by cash, voucher and credit card that customer purchased.
Trained newly hired cashiers during my terms and help my superior to settle and balanced all cash drawer and credit card transactions of each cashier at the end of the day.
Answer phone calls and help the customers about their concern and inform them about promotions that ongoing.
Help the other staff to put price and display the items and check the availability of the stocks.
Prevent extra and cash shortages.
Ensure that the price in sticker is same when display in the monitor before payment is processed.
Help the customer to locate the designated staff about the items or product he/she looking for.
Eight Under Par, Philippines
Branch Manager / Teller
Carrying the responsibility as a branch manager for three years with patience and discipline. Trained newly
acquired cashier and teach them to be a good teller.
Encode details in system and received payments.
Balance the cash drawer against to the systems at the end of the day.
Responsible for increase the inventory in remittance and pawning the jewelry.
Accept and changes foreign currencies.
Marketing strategies for increasing the number of customer in sending remittance and pawn their jewelries. PERSONAL INFO
Passport No:
EC3402412
Visa Status:
Cancelled / Finish Contract
(August 13, 2020)
Age:
30
Nationality:
Filipino / Philippines
KEY SKILLS
Point of Sales System
Computer Knowledge
Accuracy
Time Management
Multi-Tasking
Customer Service
Efficiency
Positive Attitude
Product Knowledge
Selling skills
*******.******@*****.***
Al Mankhool Bur Dubai, UAE
April 2011
October 2011
January 2010
March 2010
EDUCATION
June 2006
April 2010
MADISSON SHOPPING PLAZA
INCORPORATION, Philippines
(Department Store / RETAIL)
Cash Counter
Scan good item that the customer purchased at the store.
Received cash and credit card payment.
Convinced the customer to avail loyalty card.
Selling special products available at the counter.
Provide them a good service and preventing the customer complains.
Tally and balance the cash and credit card transactions.
Maintain the working place clean and tidy.
MARITIME INDUSTRY AUTHORITY
Philippines
Voluntary Receptionist
Received and release the document of the applicant.
Received payment for processing the document.
Encode data in the system.
Answer inquiry of the client thru phone calls and personal concern.
Assist the client to the designated person that they want to meet.
Book keeping.
Scan and photocopy the documents for the
client/applicant.
Bachelor Degree in Information and Communication
Technology
(Graduate)
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