Terysa Cook

MOBILE 423-***-****

ade38g@r.postjobfree.com

Information Technology Business Professional with extensive, progressive information technology experience. I am a results-oriented professional currently working for a company in Atlanta Georgia. I am interested in new and exciting opportunities where I may use my expertise to improve business and IT processes while building long lasting relationships. I have extensive business and technology experience including 7 years with Identity Access Management. I have a thorough knowledge of business processes from Quotes to Accounts Receiveables. I have a Sensitive Security Clearance and a NERC CIP Security Clearance from a Federal Entity where I worked for the previous seven years. Several of my key career accomplishments have been:

Business Process Improvements and Process Modeling

Requirements Elicitation, User Stories, Use Cases, Traceability, Test Scripts

Project Management

Application Management

EDI Management

Leading efforts for the purchase (RFP) of new Business and Information Technology Systems.

Integration of new company acquisitions

Data and Application Migrations

User Training

Identity Access Management System (IAM) – Access Reviews, Role Based Access, User Authentication and Privileged Identity Management

Customer Relationship Management (CRM)

Cybersecurity Risk Management (CSRM)

Vendavo Pricing – Price Manager, Deal Manager

Strong written and verbal communication skills

Software / Systems Implementations

Agile / Waterfall Methodologies/SDLC – Software Development Life Cycle

Relationship Building and Business to IT Liaison

Order to Cash Systems Development

EDI - Electronic Data Interchange, 850, 810, 832, 856, 860, 864, 997 and others

EXPERIENCE

Senior Consultant - Business Analyst

November 2019 – Present

Simeio Solutions – Atlanta, GA

Working on the Privilege Access Management in BeyondTrust.

Onboarding/Removing Servers and Accounts in BeyondTrust.

Creating Report Subscriptions and running reports.

Performing Data Analysis for requesting removal of personal accounts from BeyondTrust.

Preparing Audit Reports and reporting to Client Auditors.

Preparing PowerPoint Presentations for scheduled Client Meetings.

Updating Weekly, Monthly, Quarterly and Annual Dashboard and presenting in Client Meetings.

Meet with Client Senior Managers for Weekly Direction.

Daily Verification of Reports.

Daily Verification of Access Approvals.

Prepare process documentation.

Meet daily with off-shore teammates to provide guidance and receive updates.

Senior Business Analyst for TVA

October 2012 – November 2019

Zycron - Tennessee Valley Authority, Chattanooga, TN (contract)

Eliciting and documenting requirements from Business Units and Application Subject Matter Experts (SME) and working with the development teams to implement new systems and enhancements.

Worked with the Portfolio Management team to process requests for new applications and remediate retiring out of life applications and servers for on premise, cloud and hybrid solutions.

Also, worked with the Cyber Security Platform Team and developers to implement extensive security measures for TVA, including Identity Access Management, Role Based Access, Privileged Identity Management, and Automated Access Reviews. Have worked on the implementation of CRM for the Economic Development Business Unit and Government Relations Business Unit.

I worked with Cyber Security for Cloud Access and Development processes. As well as, TVA wide Governance.

Information Technology Consultant - Order to Cash

October 2008 – September 2012

Mohawk Ind., Dalton & Marietta, Georgia

Consultant on the IT Center of Excellence for Vendavo Pricing, Sales Mobility and CRM System, reporting to the Director of Order Management Systems and VP of Sales for Mohawk. Mentored the Business Process Specialists in Business Process modeling, Business Requirement Elicitation, Testing and Training while surpassing all goals set by the company. Managed professional relationships with all customers /contractors / consultants. Worked with stakeholders to set prioritization and expectations.

Application Manager - Order to Cash July 2005 – September 2008

Mohawk Ind., Dalton, Georgia

Lead and managed three direct reporting Project Managers and twenty Indirect reporting IS Developers while reporting to the Director of Order Management Systems. Successfully managed process and system Implementation of large Order Management, EDI, Allocations, and Manufacturing System Projects on the IBM AS400. Team member of the Executive Stakeholders group Responsible for the prioritization of projects. Assigned projects to project teams. Managed relationships.

Project Manager - Order to Cash January 2002 – July 2005

Mohawk Ind., Dalton, Georgia

Facilitated and lead all Projects for the Order to Cash ERP while managing seven application developers on the IBM iSeries/AS400. Projects such as Customer Management System, Order Processing, EDI, Pricing, Allocation of Inventory, Carpet Cutting System, Creation and Application of Purchase Requisitions for existing orders. Managed the creation of a custom in-house application to Order, produce, cut and ship carpet padding. Created project scope and stayed on budget. Created and maintained schedules. Updated manager on status. Kept team accountable and on tasks. Documented deliverables and time lines while ensuring adherence.

Senior Programmer Analyst Independent Contractor

September 2001 – December 2001

Mohawk Ind., Dalton, GA

Lead designer and developer for Mohawk Electronic Data Interchange (EDI) and Distribution Systems delivering code ahead of project schedule with little or no rework. Fully implemented Auto-Cash system with Bank of America. Worked with Bills of Lading, Invoices, Orders and Pricing.

Independent Contractor, Senior IT Specialist

September 1998 – August 2001

Duracell Corporation, Cleveland, TN

Y2K Conversion

RPG Programming

Database modifications

Dixie Group, Dalton, GA

Contract EDI Consultant

Designed and implemented EDI Computer Applications Systems working with the business to specify the appropriate EDI system controls within the design of the application and facilitated the process of acquiring and defining maintenance guidelines for the application. Worked with the business to facilitate the development of end-user training based on the business processes, which the acquired application is geared to support.

Oriental Weavers, Calhoun, GA

Contract EDI Consultant Designed and implemented EDI Carpet Distribution and Financial Applications.

EDI Manager

January 1995 – September1998

Mohawk Industries, Calhoun GA –

Hands on manager of 4 EDI Analyst/Developers.

Designed and implemented EDI Rug, Carpet and Financial Systems, for six years with total responsibility for EDI Systems. Managed four direct reports. Extensive travel to meet with retail customers to develop EDI relationships. Implemented Purchase Orders, Advance Ship Notifications, Invoices, Auto-Cash Applications, Pricing, Credit Processes and other systems.

EDUCATION

Business Computer Programming

Dalton State College, Dalton, GA

Studies focused in Computer Programming

Computer Science

Kennesaw State, Kennesaw, GA

Project Management

ACTIVITIES & TRAINING

Sensitive and NERC CIP

Security Clearance

Scaled Agile Academy Agile Certification Chattanooga, TN

Premenos Corporation EDI Certification Atlanta, GA

ASC EDI Certification Trained in all Aspects of EDI Concord, CA

Leadership Training Dalton, GA

IBM Guided Learning Center RPG Certification Chattanooga, TN

skills

MS Office Suite

Excel, Word, PowerPoint, OneNote, Outlook

TFS

MS Project

Microsoft Dynamics CRM

Project Management

Application Management

Business Analysis

Consulting

Order Management, Customer Service, Pricing, Purchase Orders, Requisitions, Credit Processing, Claims, EDI Orders, EDI Pricing & EDI Customer Updates

Invoicing, Accounts Receivable, and Auto Cash & EDI Invoices

Inventory Control, Allocation & Tracking

Distribution

Voice Picking,

Pick & Pack, Package Tracking, Shipping and EDI ASN’s.

Cybersecurity - IAM

Sailpoint

CyberArk

BeyondTrust

Privileged Identity Mgmt.

Automated Access Reviews

Role Based Access

Cyber Risk

Vendavo

CAMS

IBM DB2

SQL

ASC Sequel

Query400

IBM AS400 - I-Series

Oracle

Provision/MetaStorm

Business Process Modeling

Balsamiq Mockups

Programming Languages

RPGLe, CLP, CMD

Peachtree Accounting

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