Terysa Cook
MOBILE 423-***-****
**********@*****.***
Information Technology Business Professional with extensive, progressive information technology experience. I am a results-oriented professional currently working for a company in Atlanta Georgia. I am interested in new and exciting opportunities where I may use my expertise to improve business and IT processes while building long lasting relationships. I have extensive business and technology experience including 7 years with Identity Access Management. I have a thorough knowledge of business processes from Quotes to Accounts Receiveables. I have a Sensitive Security Clearance and a NERC CIP Security Clearance from a Federal Entity where I worked for the previous seven years. Several of my key career accomplishments have been:
Business Process Improvements and Process Modeling
Requirements Elicitation, User Stories, Use Cases, Traceability, Test Scripts
Project Management
Application Management
EDI Management
Leading efforts for the purchase (RFP) of new Business and Information Technology Systems.
Integration of new company acquisitions
Data and Application Migrations
User Training
Identity Access Management System (IAM) – Access Reviews, Role Based Access, User Authentication and Privileged Identity Management
Customer Relationship Management (CRM)
Cybersecurity Risk Management (CSRM)
Vendavo Pricing – Price Manager, Deal Manager
Strong written and verbal communication skills
Software / Systems Implementations
Agile / Waterfall Methodologies/SDLC – Software Development Life Cycle
Relationship Building and Business to IT Liaison
Order to Cash Systems Development
EDI - Electronic Data Interchange, 850, 810, 832, 856, 860, 864, 997 and others
EXPERIENCE
Senior Consultant - Business Analyst
November 2019 – Present
Simeio Solutions – Atlanta, GA
Working on the Privilege Access Management in BeyondTrust.
Onboarding/Removing Servers and Accounts in BeyondTrust.
Creating Report Subscriptions and running reports.
Performing Data Analysis for requesting removal of personal accounts from BeyondTrust.
Preparing Audit Reports and reporting to Client Auditors.
Preparing PowerPoint Presentations for scheduled Client Meetings.
Updating Weekly, Monthly, Quarterly and Annual Dashboard and presenting in Client Meetings.
Meet with Client Senior Managers for Weekly Direction.
Daily Verification of Reports.
Daily Verification of Access Approvals.
Prepare process documentation.
Meet daily with off-shore teammates to provide guidance and receive updates.
Senior Business Analyst for TVA
October 2012 – November 2019
Zycron - Tennessee Valley Authority, Chattanooga, TN (contract)
Eliciting and documenting requirements from Business Units and Application Subject Matter Experts (SME) and working with the development teams to implement new systems and enhancements.
Worked with the Portfolio Management team to process requests for new applications and remediate retiring out of life applications and servers for on premise, cloud and hybrid solutions.
Also, worked with the Cyber Security Platform Team and developers to implement extensive security measures for TVA, including Identity Access Management, Role Based Access, Privileged Identity Management, and Automated Access Reviews. Have worked on the implementation of CRM for the Economic Development Business Unit and Government Relations Business Unit.
I worked with Cyber Security for Cloud Access and Development processes. As well as, TVA wide Governance.
Information Technology Consultant - Order to Cash
October 2008 – September 2012
Mohawk Ind., Dalton & Marietta, Georgia
Consultant on the IT Center of Excellence for Vendavo Pricing, Sales Mobility and CRM System, reporting to the Director of Order Management Systems and VP of Sales for Mohawk. Mentored the Business Process Specialists in Business Process modeling, Business Requirement Elicitation, Testing and Training while surpassing all goals set by the company. Managed professional relationships with all customers /contractors / consultants. Worked with stakeholders to set prioritization and expectations.
Application Manager - Order to Cash July 2005 – September 2008
Mohawk Ind., Dalton, Georgia
Lead and managed three direct reporting Project Managers and twenty Indirect reporting IS Developers while reporting to the Director of Order Management Systems. Successfully managed process and system Implementation of large Order Management, EDI, Allocations, and Manufacturing System Projects on the IBM AS400. Team member of the Executive Stakeholders group Responsible for the prioritization of projects. Assigned projects to project teams. Managed relationships.
Project Manager - Order to Cash January 2002 – July 2005
Mohawk Ind., Dalton, Georgia
Facilitated and lead all Projects for the Order to Cash ERP while managing seven application developers on the IBM iSeries/AS400. Projects such as Customer Management System, Order Processing, EDI, Pricing, Allocation of Inventory, Carpet Cutting System, Creation and Application of Purchase Requisitions for existing orders. Managed the creation of a custom in-house application to Order, produce, cut and ship carpet padding. Created project scope and stayed on budget. Created and maintained schedules. Updated manager on status. Kept team accountable and on tasks. Documented deliverables and time lines while ensuring adherence.
Senior Programmer Analyst Independent Contractor
September 2001 – December 2001
Mohawk Ind., Dalton, GA
Lead designer and developer for Mohawk Electronic Data Interchange (EDI) and Distribution Systems delivering code ahead of project schedule with little or no rework. Fully implemented Auto-Cash system with Bank of America. Worked with Bills of Lading, Invoices, Orders and Pricing.
Independent Contractor, Senior IT Specialist
September 1998 – August 2001
Duracell Corporation, Cleveland, TN
Y2K Conversion
RPG Programming
Database modifications
Dixie Group, Dalton, GA
Contract EDI Consultant
Designed and implemented EDI Computer Applications Systems working with the business to specify the appropriate EDI system controls within the design of the application and facilitated the process of acquiring and defining maintenance guidelines for the application. Worked with the business to facilitate the development of end-user training based on the business processes, which the acquired application is geared to support.
Oriental Weavers, Calhoun, GA
Contract EDI Consultant Designed and implemented EDI Carpet Distribution and Financial Applications.
EDI Manager
January 1995 – September1998
Mohawk Industries, Calhoun GA –
Hands on manager of 4 EDI Analyst/Developers.
Designed and implemented EDI Rug, Carpet and Financial Systems, for six years with total responsibility for EDI Systems. Managed four direct reports. Extensive travel to meet with retail customers to develop EDI relationships. Implemented Purchase Orders, Advance Ship Notifications, Invoices, Auto-Cash Applications, Pricing, Credit Processes and other systems.
EDUCATION
Business Computer Programming
Dalton State College, Dalton, GA
Studies focused in Computer Programming
Computer Science
Kennesaw State, Kennesaw, GA
Project Management
ACTIVITIES & TRAINING
Sensitive and NERC CIP
Security Clearance
Scaled Agile Academy Agile Certification Chattanooga, TN
Premenos Corporation EDI Certification Atlanta, GA
ASC EDI Certification Trained in all Aspects of EDI Concord, CA
Leadership Training Dalton, GA
IBM Guided Learning Center RPG Certification Chattanooga, TN
skills
MS Office Suite
Excel, Word, PowerPoint, OneNote, Outlook
TFS
MS Project
Microsoft Dynamics CRM
Project Management
Application Management
Business Analysis
Consulting
Order Management, Customer Service, Pricing, Purchase Orders, Requisitions, Credit Processing, Claims, EDI Orders, EDI Pricing & EDI Customer Updates
Invoicing, Accounts Receivable, and Auto Cash & EDI Invoices
Inventory Control, Allocation & Tracking
Distribution
Voice Picking,
Pick & Pack, Package Tracking, Shipping and EDI ASN’s.
Cybersecurity - IAM
Sailpoint
CyberArk
BeyondTrust
Privileged Identity Mgmt.
Automated Access Reviews
Role Based Access
Cyber Risk
Vendavo
CAMS
IBM DB2
SQL
ASC Sequel
Query400
IBM AS400 - I-Series
Oracle
Provision/MetaStorm
Business Process Modeling
Balsamiq Mockups
Programming Languages
RPGLe, CLP, CMD
Peachtree Accounting