Security Customer Service

Ciara Jackson

Phone: 517-***-**** – Email: ******@*****.***

Objective: To secure a position with Aviation as a Security Manager. I have verifiable qualifications within police and security work. I exemplify solid work as well as a professional demeanor, outstanding problem-solving skills and the capacity to maintain strict confidentiality of sensitive information.

Education:

Bachelor of Arts in Communication June 2017

Michigan State University, East Lansing, MI

Professional Experience:

State of MI-DTMB August 2017 to May 2020

Lansing, MI

Register vendors in Sigma the financial system

Create VCM and VCC due to user and system error.

Answer calls in high volume call center.

Manpower June 2017 to August 2017

Lansing, MI

Department technician for the State of MI

Register businesses for taxes

Provide exceptional customer service

Msu Police Department Greencoat June 2013 to September 2017

Msu campus, East Lansing, MI

Security for special events

Search people and purses

Processing and releasing subjects from jail

Provide exceptional customer service to patrons

Drive department van and transport co-workers

Radio communication

D.K. Security- DHHS May 2014 to August 2016

700 N. Washington Ave. Suite #201,Lansing MI

Provide security for events

Properly serve citizens

Answer telephones and direct patrons

Categorize and organize documents

State of MI Liquor Commission Control November 2013 to June 2014

Location Varies

A decoy trying to obtain liquor underage

Testifying in court

Lansing Police Explorers Post #911 March 2012 to June 2014

Lansing Police Department, Lansing, MI

Train in various Law Enforcement areas such as traffic and felony stop, building searches and domestic violence.

Accompany officers in ride-a-longs.

Work on physical fitness, uniform and grooming standards, community service and events, character development and leadership skills.

Work in a group setting to solve problems

Firearm training

Jr police academy

Two-way radio communication

Additional Experience:

Activities:

Volunteer, Ministry with Community August 2017 to December 2017

Member, Sista-2-Sista, Michigan State University September 2012 to 2014

Skills: Proficient in Microsoft Office, Certified in CPR and AED

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