Madeline Graebe
**************@*****.***
linkedin.com/in/madelinegraebe
Objective
Highly ambitious and results-driven individual seeking opportunity to launch sales career. Proven track record of taking initiative, working hard and surpassing goals. Strong interpersonal and public speaking skills. Ability to adapt and evolve to meet new challenges. Effective team member with the ability to deliver independent results. Professional Experience
SAPInsider May 2020 – Present
Client Executive, Key Accounts
• Supporting a portfolio of clients that engage in SAPinsider campaigns including, but not limited to research report sponsorships, webinars and all digital services
• Responsible for developing and maintaining client relationships that promote retention
• Manage a dedicated portfolio of enterprise technology client delivery engagements and establish long term trusted relationships.
• Achieve revenue, on time delivery and client satisfaction goals for each client.
• Partner with a dedicated sales executive to build relationships across a named account territory of 50+ global B2B technology vendor prospect companies.
• Map all prospect companies to the role they play within the B2B enterprise technology taxonomy to assure that they are aligned with their ideal prospect personas.
• Lead account development marketing campaigns focused on driving awareness and leads
• Conduct direct engagement across all named account prospect roles and buying centers
• Deliver client lead generation campaigns and email campaigns from list targeting, A/B testing, email scheduling and results reporting.
• Deliver client webinar campaigns including promotional email invitations, website registration marketing, speaker management, webinar execution and lead delivery.
• Manage client event sponsorship
• Deliver measurable marketing ROI results reporting to clients. Client Success Manager Dec 2019 – May 2020
• Led engagement in partner relations for all SAPinsider global events, managing up to 80+ partners per event
• Managedmultiple projects simultaneously, serving as a liaison between sales and operations, bridging communication between our external partners and internal team
• Upsell and cross-sell to external partners based on client need
• Proactively lead and track project life cycles for each partner
• Plan and execute partnership communications throughout program lifecycles, including onboarding and program kick off calls, bi-weekly cadence meetings, and strategized email communications
• Collect and disseminate resources required to execute contracted programs
• Investigate customer dilemmas, and determine optimization tactics and solutions
• Analyze contracts
• Create and maintain analytical reports from SAPinsider databases
• Provide onsite support to all partners at SAPinsider conferences Conference Production Coordinator May 2019 – Dec 2019
• Research, write, design, construct and produce global technology conferences, collaborating closely with senior-level executives from SAP, its partners and alliances
• Conduct more than 200 cold calls per event in pursuit of targeted executive attendees and growth; serve as primary point of contact for these white glove initiative executives at all cycles of event production and execution, advocating for them and ensuring all aspects of engagement and contractual obligations are executed successfully
• Demonstrate a deep understanding of each client’s brand, culture and business objectives, develop meaningful relationships with VP and C-level contacts, and upchannel new sales opportunities
• Collaborate with research team to evaluate markets to determine topics for agenda construction and develop leads for speaker acquisition
• Develop comprehensive proposals and contracts, operating in accordance with set budgets
• Identify, negotiate and secure internal and external speakers and related resources
• Track and maintain project schedules for event and marketing deliverables
• Assist in creating, refining and/or implementing new production processes
• Oversee all marketing and event content for website, event app and email communications Collabera, Inc. Jan 2018 – May 2019
Associate Account Manager
• Responsible for meeting weekly metrics for all recruiting and sales roles, including: new manager meetings, cold-call meetings, 200+ calls, business leads, and phone and personal interviews.
• Effectively communicated with sales leaders to execute strategic initiatives for optimal revenue growth within our region
• Worked closely with recruiting and project teams to identify and ensure delivery of staffing and project requirements
• Developed and maintained a network of candidate prospects using Collabera’s database
• Utilized research methods to understand the scope of each project assigned and the technical requirements of each candidate prospect
• Built direct client relationships with managers at all levels by developing account penetration strategies
• Conducted client meetings to develop and maintain relationships
• Entertained clients over coffee, lunch, dinners, sporting events, etc.
• Held weekly meetings with Account Manager and Sales Manager to aid in progress towards set goals Brunswick County Public School System Aug 2017 – Dec 2017 Student Intern
• Collaborated with teaching professionals to develop curriculum
• Planned and executed lessons with clear goals and objectives
• Business and professional etiquette enhanced through working closely with school administration Chi Omega, UNC Wilmington Dec 2016 – Jan 2018
Recruitment Chair
• Served as one of five Executive Board members
• Utilized a fixed budget to design and coordinate four formal recruitment events
• Coordinated and trained campus chapter for proper procedures, recruitment rules and regulations
• Achievements: Exceeded goals set by Chi Omega national headquarters and achieved 98% return rate—Nu Lambda’s highest return rate in more than 10 years
Maverick’s Java May 2017 – Aug 2017
Waitress
• Anticipated and met customer needs efficiently in a fast-paced environment
• Promoted interpersonal communication, conflict management, and the ability to multitask within a demanding setting Volunteer and Community Experience
David Wortman Campaign, Wilmington, NC Sep 2016 – Nov 2016 Campaign Volunteer
• Initiated phone calls to prospective voters to promote candidate
• Recruited and organized campaign volunteers
• Distributed promotional campaign material to the public
• Marketed candidate at voting polls
Math and Literacy Tutor, UNCW Watson College of Education Jan 2017 – May 2017 Safe Zone Ally Certified
Education
Bachelor of Arts – Communication Studies (BA)
Minor – Psychology
University of North Carolina at Wilmington
Cumulative GPA: 3.84 / Major GPA: 3.97