Training Documentation Specialist

MARI

A.

WU

***** ** *****

DR.

Portland, OR **229

C: 503-***-****

********@*****.***

SUMMARY OF QUALIFICATIONS

● Ability to read, write and effectively communicate with customers, peers, and management

● Ability to work as part of a team and take initiative independently or by directly by supervisors

● Has aspirations to build a career in Human Resources and Industrial/Organizational Psychology

● Has basic experience using Microsoft Suite (Office, Outlook, Word, Excel, and Powerpoint)

● Has a working knowledge of Concur and Ariba (SAP Ariba)

● Currently trying to learn and become fluent in Spanish as well as Japanese. EDUCATION

Portland State University

University Honors College— June 2020

Magna Cum Laude - 3.86 Institutional current GPA

Psychology Major, Minor in Business & Japanese

EXPERIENCE

Training Documentation Clerk (Formal Intern), Intel Corporation Aloha, OR — 07/2019 to 04/2020

• Actively engaged with Shareholders on new SCT training sites

• Assisted commodity managers and had heavy experience in data entry, specifically in regards to Excel and learned basic macros.

• Managed and helped the migration the content from Wiki pages to the new training sites and assisted in creating and updating job aids.

• Maintained operations by following policies and procedures; reported needed changes, specifically on wiki pages.

• I was the liaison between the TCM (Total Chemical Management) team and specific SMEs (Subject Matter Experts)

• Processed expense reports and purchasing requests with a working knowledge of Concur and SAP Ariba Client Advocate Administrative Specialist (Formal Direct Care Intern), The Cupcake Girls Portland, OR — 06/2018 to 06/2019

The Cupcake Girls is a nonprofit organization that provides confidential support for people part of the sex industry or who have been human trafficked or are currently being human trafficking through holistic resources, case management, and post-trauma aftercare.

• Helped support and empower our clients, involving sensitive and urgent situations related to traumas and mental illness

• Managed accounts via Microsoft suites (specifically familiar with Excel, Word, and Powerpoint)

• Responsible for general administrative work such as keeping client files organized and updated, responding to emails in a timely manner, and scheduling appointments for the Direct Care Manager with active and future clients

Lead Cashier/Brand Associate, Banana Republic (Portland, Oregon) Portland, OR — 10/2017 to 06/2019

• Actively managed the cash wrap and processed customer purchases as per company standard

• Directed the orientation and training of new and existing employees within an organization

• Provided friendly, enthusiastic and reliable retail talent and interactions with customers

• Had the ability to proactively intercept, engage, and demonstrate the product and communicate product features to guests in a positive, welcoming, and outgoing manner References available upon request.

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