administrative skills

Jennifer Morin

*** ***** *** **** ********, Alberta T9H 5J2 • Cell:780-***-**** • ***********@*****.***

PROFESSIONAL SUMMARY

Building solid Business strategies for a broad range of clients

Analytical and detail-oriented emerging professional positioned to excel in a challenging administrative position requiring solid knowledge of office administration duties (i.e., filing, photocopying, scanning, etc.) as requested.

Skills include:

MS Word & Excel

Google Docs

Clerical skills/Data Entry

Inventory/bookings

Financial statements

High Degree of accuracy

Retail banking

Office procedures

EDUCATION & CREDENTIALS

NORTHERN ALBERTA INSTITUTE OF TECHNOLOGIES, Edmonton, AB.

Business Administration in Accounting, -currently attending online 2019

Relevant coursework included:

Financial accounting

Business law

Macroeconomics

Corporate finance

Marketing

Taxation

UNIVERSITY OF GRANT MACEWAN, City Center, Edmonton, AB.

Human Resources Management Diploma, 2018

Relevant coursework included:

Negotiation strategies

Organizational behavior

Employment law

AP/AR

Labor Relations

Health & Safety Legislation

PROFESSIONAL EXPERIENCE

DRIVER/SALES ASSOCIATE (Jan 2020-present)

MAYFIELD TOYOTA DEALERSHIP, Edmonton, Alberta

Transport vehicles to and from predetermined destinations.

Ability to drive automatic and standard transmission vehicles.

Take vehicles to OPI’s for appointments

Collect necessary documents and paperwork from clients or dealership

Return trade-ins to shop with keys, plates and paperwork.

PERSONAL BANK TELLER (June 2019—Present)

HSBC, Calgary trail, Edmonton, Alberta

Provided first class customer service explaining bank services and products to potential and current customers.

Provided meticulous document and file maintenance while taking on office administration responsibilities.

Enter customer account information into data system. Sending fax and email confirmations.

Collected customer information for new loans and begin review process.

Solved customer issues efficiently and courteously.

CASHIER/BANKER (May 2018—June 2019)

RIVERCREE RESORT & CASINO, Enoch, Edmonton, Alberta

Arranged daily cash processes and procedures to ensure seamless

operations across all functions of financial department.

Key Accomplishments: 95-100% key accuracy. Balancing high volumes of cash.

Processing and reconciling expense reports, cash handling & POS skills.

Completion of customer transactions, balancing, reconciliations, and settlements.

Gathered and verified customer information for tracking purpose

CASHIER/SLOT ATTENDANT (March 2013—May 2018)

GATEWAY CASINOS LTD, Edmonton, Alberta

Delivered exceptional customer service to 50-150 clients per day to maintain and support business objectives.

Coached and trained inexperienced staff members.

Key Accomplishments: Supported continual business growth by achieving customer satisfaction.

Reached out to customers to verify information and follow up on issues.

LICENCES AND CERTIFICATES

2020 -AMVIC LICENSE

2020-CONFINED SPACE & MONITORING

2020 -CSTS-09/ CSTS-20-Alberta Construction Safety Association

2019 -STANDARD FIRST AID/CPR (Level “C”)

2019 -H2S Alive--Energy Safety Canada

2019 -CSO-Energy Safety Canada

2018- AGLC Gaming workers licence/AML Certification

2017- Drivers License-Class 5

ACTIVITIES AND INTERESTS

Edmonton Hockey Association

Treasurer NWZ 233

Member of Web Campus Online Training & Development

REFERENCES Available Upon Request

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