Ryan Harvey

Portland,OR

503-***-****

ade32z@r.postjobfree.com

Summary of Goal:

Driven and innovative business development professional with fifteen years of relationship building/liaison success seeking challenging, long term role in the Portland market.

Experience and Accolades:

Graffeo Accident & Injury Clinic-Community Relations Lead Portland,OR 4/20-present

Drive brand awareness through direct marketing to urgent cares, physical therapists, attorneys and other health care providers in the greater Portland area.

Develop and implement strategic marketing plans, sales plans and forecasts to achieve new patient referrals

Develop and manage relationship building through use of CRM.

Plan and oversee advertising and promotion activities

Exceed market share in relation to preset standards and industry/economic trends

Oversee and evaluate market research and adjust marketing strategy to meet changing market and competitive conditions

Build trust within Portland with direct referral sources (physical therapists, urgent cares, attorneys).

Provide feedback to chiropractors, massage therapists and other members of staff with ongoing cases

Assist clinic with case management, communication with attorneys and other medical providers

Represent Graffeo Accident & Injury Clinic throughout the community and trade association, medical meetings and community events to promote clinic services/value

Driggs, Bills & Day-Physician Liaison/Business Development Seattle,WA 5/2018-11/2019

Develop, maintain and deepen relationships with direct referral sources (chiropractic clinics, physical therapists, massage therapists) through clinic visits/lunches/activities within territory.

Create lasting partnerships within the chiropractic community

Increased referral average from 15.5 to 22 personal injury cases through first year. Achieved stretch goal of 30 referrals by 11/19

Assist with planning and attend continuing education and other marketing events representing DBD

Coordinate client intakes, complete client intake and provide referral recommendations with a transparent level of compassion, commitment to treating our clients as our north star and set proper expectations (ongoing communication)

Act as liaison between client, providers and attorney/office

Analyze conversations/interactions and provide feedback to peers/attorneys

Work closely with team of attorneys to increase footprint within the Seattle/Tacoma market

Maintain consistent contact with office personnel to coordinate client referrals out, billing, etc.

Adhere to all laws and regulations regarding personal injury law

Exceed assigned quotas (clinic visits, referrals, activities).

Inspirus Credit Union-Consumer Lending Representative II Lynnwood,WA 2017-2018

·Interview and complete loan applications for all consumer lending products, secured and unsecured.

·Exercise responsibility for the delivery of financial services to credit union members while adhering to the credit unions lending policy, interest rates and terms

·Develop and expand relationships through assessing members’ current and future financial needs and providing appropriate solutions

·Serve as a trusted advisor to current and potential clients while providing the highest level of service while delivering sales and services experiences to maximize engagement

·Obtain $1.4 million in new loan dollars per month (not including ancillary products).

·109% quota attainment

·Maintain a comprehensive understanding of the credit unions key objectives, product and service solutions to clearly communicate appropriate recommendations to uncover and address members needs

·Tale complete and accurate loan applications into LoansPQ, provide members with all required disclosures, up-front fees as well as obtaining all necessary documents.

·Consistently look for avenues to increase household share regarding lending opportunities

Inspirus Credit Union-Business Development Associate Lynnwood,WA 2017-2018

·Attend school new employee orientations, benefits fairs and workshops throughout the state of Washington representing Inspirus in a professional and consistent manner.

·Maintain and deepen relationships with school faculty

·Generate ideas to increase Inspirus’ footprint in the state of Washington

·Adequately interview and determine potential members’ needs; suggest membership and all applicable services

·Meet and exceed membership/loan growth goals

·Work closely with marketing and operations to increase Inspirus’ visibility through partnership growth

·Couple with branches to onboard new members

·Report daily activities and complete required reports

·Actively pursue credit union advocacy through involvement on Inspirus’ government affairs committee.. Plan and execute strategies for deeper advocacy within the NWCUA.

·

Monster Worldwide-Field Sales Branch Account Manager II West Region 2016-2017

·Provide in field training/demonstrations and Monster trials to staffing clients throughout the west coast

·Build value around Monster products/services, leveraging data and success rates to deepen relationships

·Keep abreast of current knowledge of market activities including: competitive products, pricing and policies, new technology, product specifications and possible new products; update management accordingly

·Provide web-ex trainings to larger clients, remaining single point of contact for any questions regarding Monster solutions

·Efficiently and effectively address the customer business need, offer appropriate value proposition solution and close accounts

·Obtained 114% to quota over initial 3 quarters.

·Work in-conjunction with client adoption to seamlessly onboard and retain assigned accounts.

·Maintain continuous connection with all clients within territory.

·SME of all products and solutions

·Cultivate new client relationships and grow revenue to exceed goals

·Develop and manage a regional sales plan to grow shares within key and target accounts and deliver

management,

·Properly document daily/weekly/monthly activities, complete monthly expense reports and other reports as needed

·High visibility through use of Salesforce- document all field activities, calls and e-mails sent, create and update any information regarding contact/account in a timely manner, sales dashboard management, collaborate with other team members through Salesforce blogs, maintain updated funnel of trained recruiters, opportunities and prospects; communication with peers/team and management, attend weekly Salesforce calls regarding updates, implementation and issues, other entry and report building as determined by management, attend bi-yearly in class training

·Couple with management to create and execute regional sales initiatives

TrueBlue-Sales Representative (Labor Ready, Spartan Staffing) Oregon/SW Washington 2015-2016

·Responsible for minimum of $1m in gross revenue with a 35% increase year over year. Maintain a 30% gross margin with all sales activity

·Ensures sales growth through aggressive market awareness and account growth. Responsible for hitting sales targets in both revenue and profitability. Maintain and grow the customer relationship throughout the sales process and during service. Proactively use sales funnel and target metrics to establish, mold and exceed goals.

·Work in-conjunction with customer service representatives, branch managers, market managers and sales managers to increase market penetration and revenue.

·Conduct site visits and ensure that all safety standards are being met.

·Utilize Microsoft Dynamics for reporting, tracking and notation throughout the sales process.

·Single point of contact throughout the sales process. Maintain the customer relationship throughout the sales life cycle and after for high levels of client satisfaction. Protect the interests of TrueBlue by keeping a high level of transparency and communication with the customer, ensuring an unmatched client experience.

·Develop, prepare and present highly comprehensive and competitive sales proposals.

·Continuously evaluate competitive activity and relentlessly pursue the improvement of the sales process.

·Maintain an awareness of the customers’ business environment and changing needs in order to resolve customer service issues effectively. .

·Deeply comprehend the staffing industry from both a pricing and service industry perspective.

·Multi-service line selling, building value around our sister companies.

·Work closely with other internal account managers to properly assist clients.

AppleOne-Account Executive Portland, OR 2014-’15

·Recruit for potential candidates through internal database, social networking, career events, job fairs and referral based approach to all interactions.

·Actively procure for talent in and outside of physical office.

·Consultative approach with potential clients; work with hiring manager to forecast potential needs, establishing rapport and understanding of their talent requirements.

·Negotiate gross margin and direct hire costs with new and existing clients.

·Studied job descriptions and required job qualifications to understand and source the type of candidates required by clients.

·Cold call after finding proper 'fit’ via job boards and actively skill market candidates to potential clients. Maintain highest levels of integrity throughout sales process.

·Conducted initial phone screening, general interview and discussion with potential candidates about job requirements, desired employment environment and personal goals.

·Performed verification of references provided by candidates, digging deeper into their companies talent procurement needs and suggest AppleOne’s services through value building.

·Arranged, scheduled and coordinated interviews of selected candidates with management.

·Tracked entire placement process to ensure satisfaction of the candidate.

·Developed and maintained personal networks of peers and business clients to increase footprint in the Portland market.

·Work closely with At-Tech, our sister IT recruiting firm to obtain job orders and increase retention in the marketplace.

JPMorgan Chase-Relationship Banker II Portland, OR 2011-’14

·Leading banker with year over year growth in mortgage origination and HELOC origination. Consistently top ten percentile for sales goal within district (42 bankers)

·Open, service and maintain personal checking/savings, business checking/savings, IRA’s, auto loans, credit cards, ATM cards and mortgage//HELOC loans.

·Consultative sales role; take in clients information, bundle products and services to assist in client needs.

·Provide new hires (bankers/tellers) with ongoing coaching and training.

·Compile information about new accounts, enter account information into provided software and file related forms or other documents.

·Routinely provide relationship manager with field assistance and procuring new business accounts. Deepen account and lending relationships with assigned accounts.

·Examine, evaluate and process loan applications. Establish and maintain relationships with individual to small business and medium business customers; provide assistance with escalated branch issues. .

Additional Experience:

Pure Promotions-Marketing Consultant Wilsonville,OR 2008-‘11

Verizon Wireless-Sales Consultant (Retail/Small Business) Portland,OR 2005-'08

ATT Wireless-Retail Sales Consultant Oregon City,OR 2001'04

Software proficiency: Salesforce, Microsoft Dynamics, Microsoft Office suite, Zoho, Clio, LinkedIn, Facebook, Twitter and other social media, Apple OS, many different CRM’s, ability to learn any software quickly and adequately

Education:

Mt. Hood CC Gresham,OR 2001-2003

Portland CC Portland,OR 2014-2015

References: (more happily provided upon request)

Charlie Stanley Owner-Fierce Thought 503-***-****

Amy Jones Attorney at law 503-***-****

Anthony Johnson Content Manager-DBD 206-***-****

Donilyn Hunter CFO-Driggs, Bills & Day 310-***-****

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