Parisa Alavi, PharmD
M: 916-***-**** ******.*****@*****.*** Castro Valley, CA 94546
Service Excellence Community Outreach Continuous Improvement Business-focused and service-driven professional with 13 years of experience. Seeking a part/full-time position as a pharmacist in a retail or clinical setting. EXPERIENCE
Retail Pharmacist Sep 2007 – Present
Walgreens, Sacramento, CA
Operations
- Supervisory experience managing a pharmacist and four technicians/cashiers per shift
- Process an average volume of 300 to 350 prescriptions per day
- Analyze pharmacy workflow, financial, and customer service data to identify drivers of key performance indicators and resourcing operations as required
- Manage pharmacy inventory and asset protection activities
- Oversight of compounding specialized drug formulations in a retail setting
- Cover extra shifts at 10 or more different branch pharmacies Financial
- Assigned to low-performing pharmacy to increase productivity and revenues
- Improvements included increasing annual revenues from a loss of $10k to positive earnings of
$24k in part through efficient inventory management and community immunization outreach
- Kept accurate on shelf drug inventory and reduced manual private vendor drug ordering under 5%, by assigning staff to review 10 different drug counts daily
- Developed and maintained excellent relationships with local medical community including physicians (doctor detailing), nurses, home infusion teams, and healthcare service facilities
- Cultivated relationship with local providers to increase new patient volume
- Established contracts with a special needs home care company that serviced 21 different locations across Northern CA to administer annual immunizations
- Meticulous in issue resolution and troubleshooting functions for third party discrepancies Clinical
- One of the first three pharmacists at Walgreens to participate in the flu and pneumonia vaccination efforts initiated in 2008
- Launched immunization clinics at six pharmacies, administering more than 100 vaccinations per day; the success of this pilot led to the launch of immunization clinics across the company
- Increased participation of patients in the Save A Trip Refill (SATRE) program to reduce multiple trips to the pharmacy, leading to greater adherence and patient satisfaction
- A Medication Therapy Management specialist in the complex management of diabetes, hypertension, obstructive pulmonary disease as well as other disease states
- Promoted the use of the Patient Care Portal as a way of staying connected with patients who may need additional information on new medications or treatment regimens, and to build trust and customer loyalty
FACULTY
Adjust Faculty Preceptor 2013 - 2017
California Northstate University, College of Pharmacy Served as preceptor for pharmacy students retail rotation 2-4 students per year EDUCATION
Doctorate in Pharmacy, University of the Pacific, Stockton, CA 2003 - 2006 License number: 59287 CA
SKILLS
- Empathetic, respectful, and hardworking to ensure patients feel valued and appreciated
- Excellent teamwork, interpersonal, communication, and presentations skills
- Self-motivated and able to work with minimal supervision under time pressure
- Able to adjust and adapt to challenges in a highly dynamic environment
- Strong analytical, math, and computer skills
- Expertise with Intercom Plus and StoreNet systems CERTIFICATIONS
- CPR Jul 2019
- CLIA Health Testing Aug 2013
- Registered Pharmacist Sep 2007
- Smoking Cessation Counselor Jan 2006
- Immunization Jan 2006
REFERENCES
Available upon request.