SUMMARY OF QUALIFICATIONS
• Refined technical and professional writing skills gained from working in consulting engineering and public sector
• Developed design and modelling skills from using software such as AutoCAD C3D, Visual OTTHYMO, HEC-RAS, PCSWMM, MATLAB while working at Tatham Engineering Ltd.
• Functional with CRM databases and their upkeep from working at Environment and Climate Change Canada
• Proficient in Microsoft Office (Excel, Word, etc.) from data organization and summarization
• Excellent organization and teamwork abilities from working in an office environment
• Exceptional interpersonal communication skills developed through extensive involvement in customer relations through public sector work, and service EXPERIENCE
Asst. Environmental Program Coordinator•Environment and Climate Change Canada Sep 2019 – Dec 2019 Toronto, ON
• Routinely coordinated with the other ECCC offices in Canada using teleconferencing and WebEx for cross-country meetings on the upkeep of Canadian environmental laws and regulations
• Retrieved, documented, and managed organizations and their data in Compliance Promotion Customer Relationship Management database to maintain their current and future communications with ECCC
• Researched the life cycles and heat tolerances of marine life in the Bay of Fundy using various on- and offline sources, and summarized the findings for a nuclear program project Water Resources Student•Tatham Engineering Ltd. Jan 2019 – Apr 2019 Collingwood, ON
• Modelled bridges, river flows, storm events with HEC-RAS, Visual OTTHYMO, and PCSWMM to maintain stormwater drainage
• Updated and revised annual wastewater reports and summarized cost estimates using Excel to aid client compliance with municipal requirements
• Researched and collated engineering standards of several municipalities to streamline future database searches accessible to all staff
Caregiver•Tiny-Shiny Daycare Jul 2018 – Aug 2018
Stayner, ON
• Supervised children independently and collaborated with a team of colleagues to plan daily schedules
• Adapted to challenging situations in order to accommodate and protect children
• Communicated with parents and supervisors through oral and written communication to provide daily updates Customer Experience•Loblaw Companies Limited Jul 2016 – Aug 2018 Collingwood, ON
• Problem solved while communicating with customers to provide a high level of customer satisfaction
• Developed teamwork skills by coordinating with colleagues of different areas of work OLIVIA CARSTENSEN
Civil and Environmental Engineering • University of Waterloo ADDITIONAL SKILLS
• Valid Ontario Driver’s License
(G) and personal vehicle
• PPE and WHMIS training
• Certified in Emergency Level
First Aid and CPR (2018)
• Advanced French (attained
from attending French
immersion)
• Topographic surveying
• Gardening
• Caregiving
• Cooking and baking
********@*********.** 705-***-**** linkedin.com/in/olivia-carstensen EDUCATION
University of Waterloo
Candidate for Bachelor of Applied Sciences• Civil Engineering Co-Op 2020 Candidate for Bachelor of Applied Sciences• Environmental Engineering Co-Op 2018 – 2019 Core Courses
• Environmental and Civil Engineering Concepts (AutoCAD, surveying), Earth Engineering Concepts, Computational Methods (MATLAB)