Information Security Service

KYLE DONOVAN CYBER SECURITY/INFORMATION TECHNOLOGY

**** ****** ****** **** ***********, VA 20120 PHONE NUMBER: 571-***-**** EMAIL: ***********@*****.***

Seeking entry level Cyber Security position, with a focus on the application of Information Technology (IT) and Information Security (INFOSEC). Adept at applying data management principles in support of office organization and administrative functions. Highly motivated individual with strong academic knowledge in the principles in advanced database management, IT security, Java programming, telecommunications and systems architecture. Earned Associate of Science degree in Information Technology. Team player with excellent communications skills. Passion for evaluating system vulnerability in order to recommend security improvements, while aligning business processes with network design and infrastructure. Results driven professional who thrives on a challenge and works effectively with all levels.

KEY STRENGTHS

Configuration Management IT Security and Infrastructure Customer and Client Service Application Design and System Analysis Information Assurance Motivation and Teamwork

PROFESSIONAL EXPERIENCE

HARRIS TETTER FAIRFAX, VA 2016-Present

A dedicated worker who is cross trained, can work in multiple departments on a moments notice. By title I am a stock clerk, but have worked in other departments: Produce, Dairy/Frozen, Inventory and home shopping.

Satisfy each customer's needs and exceed their expectations.

Understand a defined level of product knowledge, food preparation skills, sales ability, customer relations skills.

Responsible for processing/packaging/stocking products according to Grocery Standards.

Clean work areas, provide customer service, unloading stock, and reloading salvage.

UNITED PARCEL SERVICE CHANTILLY, VA 2003-2016

More than 10-years’ dedicated service and record of achievement with United Parcel Service. Provided independent and objective assessments of security and control mechanisms to increase the effectiveness and efficiency of the core operations of UPS, specifically its logistics operations, shipping and forecasting.

As back-up supervisor, assisted in the development of internal policies that resulted in improved global Total Asset Visibility (TAV) and In-Transit Visibility (ITV) for domestic and international parcels.

Assisted IT staff at the UPS branch location in resolving on-site computer issues; assisted site supervisor in the development of internal policies that resulted in improved tracking and accountability.

Assisted branch management in the creation of ‘monitoring controls documentation’ (mitigation risk matrices) that resulted in a better understanding of current and future shipping challenges.

Helped manage UPS clients’ technical issues in order to ensure maximum customer satisfaction; for example, ensured strict compliance of UPS security measures and mechanisms to guard against unauthorized access to electronically stored data (invoicing; forecasting reports, etc).

Responsible for calculating daily fuel and usage data for a large fleet of UPS vehicles; also responsible for customer inquiries relating to freight tracing, rate quotes and claims.

Responsible for the review of invoices; coordinated closely with central and local UPS dispatch offices to assist in managing load schedules; also led a complex processing effort of numerous reports that had to be completed on a daily basis for all shifts.

Conducted reviews of UPS information security risk policies; performed data entry functions, working closely with central and local management to increase productivity.

CHENEGA CHANTILLY, VA DATA ENTRY SPECIALIST 2019 TO PRESENT

The Records Clerk creates, receives, processes, maintains, retrieves, and retires shipping (manifest) records.

Duties and Responsibilities:

Receive and distribute paper shipping records, electronic data files and electronic data uploads.

Record information in logs and in automated tracking systems or other electronic information or record keeping systems concerning files (e.g., add, delete, update, modify, and correct tracking records; scan files; check files in and check them out; transfer files; retire files; recycle files; etc.)

Research information systems and find aids to identify and locate files.

Identify, organize, describe, and label record materials, as necessary.

Interfile documents into files, refile sections, create new file sections physically and on the electronic system, label files, and attach bar code labels to them, scan documents; create electronic file folders.

Retrieve files and process them for delivery to requestors.

Maintain files, including the removal of duplicate copies of records, the preparation of substitute closure forms when missing, the replacement of worn or improperly labeled folders, the redistribution of files on the shelves, etc.

Prepare files for transfer to other units or for retirement to the federal records center by labeling, listing, boxing, and otherwise processing them.

Conduct regular shelf reading and other quality control inventories of files being maintained in all paper and electronic format

Other duties as assigned

EDUCATION AND PROFESSIONAL DEVELOPMENT

Associate of Science Information Technology Northern Virginia Community College, Manassas, VA 2008- May 2nd, 2016

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