Contact Information
***********@*****.***
Address
Hattingh Street 3 C Baillie Park Potchefstroom 2520
Phone
Date of birth
Nationality
South African
Link
linkedin.com/lillianross
Skills
Teamwork
Problem-Solving
Customer service
Handling conflict
Office administration
Languages
Afrikaans
Advanced
English
Advanced
Lillian Ross
Receptionist, Administrator, Fleet management
Dynamic, hardworking and self-driven person seeking employment.
Skills
Computer LITERACY
Ms EXCEL, WORD,POWERPOINT, PROJECTS AND OUTLOOK
Administrative SKILLS
Capturing OF DATA
Planning OF WORK
Experience
Potchefstroom
February 2019
Present
Receptionist and Fleet coordinator
ALS Group
Consistently met my short and long-term targets.
Handled customer complaints with empathy and composure.
Proactively participated in meetings and helped create new practices.
Answered calls, responded to emails, and spoke with clients face-to-face.
Processed a range of documentation and entered information into databases.
Making appointments for site visits or assisting when senior persons visit the area with creation of suitable itineraries.
Ensuring good record is kept of the process of work completion to facilitate invoicing.
Be responsible for the organized running of the office, ordering of PPE. Printer cartridges, paper stationary etc.
Good record keeping of all projects and SLA activities.
Potchefstroom
February 2019
Present
Admin to Agri Group
ALS Agri North West
Answered calls, responded to emails, and spoke with clients face-to-face.
Processed a range of documentation and entered information into databases.
Supervised and delegated tasks to a team of [5] people.
Postmasburg
August 2013
December 2018
Teacher
Postmasburg Primary
Maintains records of every students academic, spiritual, social and emotional growth using school wide and classroom based formative and summative assessments
Planning, documenting and execution of daily lessons which include language, arts, mathematics, science, social studies and bible
Recognizing the needs of individual students and the group
Supporting function to other departments and grades
Establishing consistent and logical limits, expectations and classroom routines for students to allow for maximum learning
Maintaining an organized and healthy learning environment
Maintaining a close relationship with parents
Facilitate teacher parent meetings
Encourage parent involvement through volunteering opportunities
Staff meetings
Curriculum development
Sharing of experience and knowledge
Postmasburg
July 2011
December 2012
Office Administrator/Payroll Administrator
BDM Projects
Manning the office phones.
Making appointments for site visits or assisting when senior persons visit the area with creation of suitable itineraries.
Resolving payment issues at sites and ensuring the required paperwork and invoices are given to clients.
Ensuring good record is kept of the process of work completion to facilitate invoicing.
Ensuring medicals and other mandatory training remains up to date and in affect at all the areas that work is performed.
Stock control and ensuring that records are kept on stock movement at the site.
Be responsible for the organized running of the office, ordering of PPE. Printer cartridges, paper stationary etc.
Good record keeping of all projects and SLA activities.
Responsible for vehicle services and record keeping related to vehicle expenses.
Ensuring vehicle inspections are maintained at the different mines to facilitate access for service personnel.
Reconciliation of credit card expenses
Creating and maintaining database of employees
Capture working hours on spread sheets
Weekly validation of data
Compiling of payroll
Handling of pay queries
Document filing and archiving
Postmasburg
January 2013
July 2013
Site Manager
BDM Projects
2.6.1 Legal appointment
Organizing, delegating and scheduling of cleaning crew.
Team meetings
Attending Mine Health and Safety meetings
Attending Pit Schedule meetings
Delegation of cleaning tasks
Recruiting of new employees
Optimizing equipment utilization
Creating cleaning schedules on MS Projects
Document filing
Investigating repetitive cleaning
Planned maintenance system
Education
Kathu
2011
N4 Business Assistant
FET College Kathu
COMPUTER LITERACY
MS EXCEL, WORD,POWERPOINT, PROJECTS AND OUTLOOK
ADMINISTRATIVE SKILLS
CAPTURING OF DATA
Potchefstroom
2021
B Ed(Foundation Phase)
UNISA South Africa