PRENSIS MELODY C. WAYCO
Address: Flat *** Regency Bldg. 21, Hamdan St. Abu Dhabi
Mobile no.: +971-**-***-****
Email Address: ******.*****@*****.***
VISA Status: Employment Visa
Passport Number: EB7792138
OBJECTIVE:
To work in a harmonious and conducive environment where I can contribute my knowledge and skills, to be active and dynamic for the development and success of the company. And to be efficient and effective in the field that I am destined to be part of. EDUCATIONAL ATTAINMENTS:
June 2007 – October 2009
Asian Institute of Computer Studies
Business Information Management
Completed Vocational Course
June 2003 - March 2007
Buenavista National High School
SUMMARY OF WORK EXPERIENCE (From Recent)
COMPANY: Panorama Restaurant, Al Diar Capital Hotel POSITION: Waitress
INCLUSIVE DATES: February 25, 2018 to present
Greet customers and offers restaurant menus, answers question about menu offerings, processes food and drink orders, carries food and drink from kitchen to tables and prepares bills and process payments.
• Welcome customers when they arrive at the restaurant.
• Introduces customers to the menu and announces daily or seasonal menu specials.
• Answer questions about the menu items, ingredients and pricing.
• Take customers’ orders for food and drink by writing them on a ticket, entering them into a table, or memorizing them.
• Passes customers’ orders along to kitchen staff for preparation.
• Prepares drink and serves them to customers.
• Collect food orders from kitchen, verifies that they are correct, and serves them to customers.
• Ensure that the customers are satisfied with their meals and processes orders for additional courses if necessary.
• Removes used dishes, glasses, and flatware from tables.
• Prepares cheques and delivers them to customers.
• Processes cash and credit card payments and returns change to customers if necessary.
• Sets tables with dishes, glasses, and flatware’s and refill condiments.
• Maintain familiarity with the menu items, specials, and restaurant information.
• Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs. COMPANY: Burger King, Abu Dhabi, United Arab Emirates POSITION: Dispatcher/Order taker
INCLUSIVE DATES: January 2016 to present
The Dispatcher will provide quality service to clients by promptly and effectively assessing and to send someone quickly to a particular place of delivery to meet the time frame given as per standards of the company’s delivery services.
• Manage daily routine delivery schedules.
• Coordinate workflow between back of the house and delivery team to meet delivery terms.
• Arrange delivery team schedule of duties.
• Check sales in a timely manner as per store sales monitoring terms.
• Attending calls from customers who ask for deliveries and dispatch it accordingly.
• Increasing efficiency, minimizing errors in the store operations.
• Make monthly reports as per required by the company. COMPANY: Burger King, Abu Dhabi, United Arab Emirates POSITION: Cashier
INCLUSIVE DATES: January 2014 to January 2016
The cashier will take good care of the store sales in the entire duration of duty until the turnover of responsibility will be done with the next shift in charge.
• Keep store sales monitored in a timely manner.
• Attend to customers when needed.
• Help maintain dining areas clean and well arranged.
• Reporting to manager when errors detected.
• Make detailed weekly and monthly reports.
COMPANY: Sta. Lucia East Department Store (June 2012 – December 2013) Sta. Lucia East Department Store (June 2012 – December 2013) SM Hypermarket (July 2009 – April 2010)
POSITION: Cashier
The cashier will take good care of the store sales in the entire duration of duty until the turnover of responsibility will be done with the next shift in charge.
• Keep store sales monitored in a timely manner.
• Attend to customer queries in a respective manner.
• Reporting to manager when errors detected.
• Make detailed weekly and monthly reports.
CERTIFICATIONS:
Certificate of Achievement
FI Abu Dhabi, Hamdan Campus UAE
Professional Hair and Make-up (TOP-2)
October 12, 2018
Certificate for Basic Food Hygiene Training Course Food Control Department, Dubai Municipality
January 09, 2014
Certificate from Food Handler’s Seminar
Taguig City Health Department
Sanitation Office
May 08, 2009
Certificate for Business Information Management Supplemental Course Introduction to Call Centers
Asian Institute of Computer Studies
March 30, 2009
Certificate of Participation from Leadership Seminar on: Redefining Unity and Cooperation towards Progressive Organization Makiling Highlands Resort
September 21, 2008
PERSONAL INFORMATION
Date of Birth : December 03, 1989
Age : 29 Years Old
Place of Birth : Zamboanga Del Sur
Height : 5’2”
Citizenship : Filipino
Gender : Female
Marital Status : Single
Religion : Roman Catholic
LANGUAGES SPOKEN/KNOWN:
• . Filipino (Native Language)
• . English
References: Will be provided upon requirement.
Declaration:
I hereby attest and confirm that all information stated above is true, correct and legal to the best of my knowledge and ability.
Trust that you will consider my qualification for the available position in your prestigious facility and expecting an employment offer in the near future.
PRENSIS MELODY C. WAYCO
(Applicant)