Store Manager Maintenance Technician
Resume:
ANTHONY YADAO
BARISTA
C
E
***************@*****.***
L
Dubai
PROFESSIONAL PROFILE
A trained Barista with a high level of skills in preparing different kinds of coffee drinks and beverages as well as food items, that is based on the company brand standard for the satisfaction of the customers. With a business management knowledge that is focus on delivering profitable growth. Experienced in handling a shift and managing people, training and coaching, briefing on daily targets and proper delegation in order to have a smooth and efficient operation.
TRAININGS & SEMINARS
Costa Barista Training (2015)
Barista Maestro Training (2016)
Management Training (2017)
Fire-fighting training (2018)
Person In-charge Level 2 (2018)
First-aid training (2019)
KEY SKILLS
Customer service
Coffee making skills
Inventory management
Cash handling
Salesmanship
Communication
Planning and organizing
Training and coaching
Microsoft office
EDUCATION
Aircraft Maintenance Technician
(Year 2009)
MATS College of Technology
Davao City, Philippines.
HOBBIES & INTERESTS
Cooking
Sketching art
Creative building & constructing
Exploring
REFERENCES
Mr. Rex Salas Alvidera
Supervisor, Emirates Flight Catering
Contact # +971*********
Email: *************@*****.***
Ms. Abigail Dioquino
Store Manager, Costa T3 CcA Link
Contact # +971*********
Email: ************@*****.***
CAREER SUMMARY
March, 2015- June, 2020
Costa Coffee UAE, Dubai
Position: Assistant Store Manager (Barista)
Help and assist my Manager to keep our store running smoothly by taking some managerial tasks, such as overseeing employees or providing customer service. And to act in the role of a manager in the manager’s absence.
Key responsibilities
Promotes coffee consumption by educating customers by presenting and preparing variety of coffee drinks, along with pastries and cookies.
Leading and supporting the team in serving coffees and other beverages with accordance to Costa coffee Brand stand.
Person In-charge on running the store operation, ensuring that all customers are receiving best coffee experience all the time.
Conducting pre-shift briefing, delegation, and communicate all the important updates, target, as well as the store performance.
Making charts of the KPI, and make a daily and weekly report in order to monitor each team member’s performances.
Conducting trainings to refresh and enhance the knowledge and skills of the Baristas
September, 2012- August, 2013
Wee Nam Kee Hainanese Chicken rice
Position: Stockman & Waiter
Assigned to manage and monitor all the stocks in the stockroom based on the Store and staff needs, and replenishments of all items with a direct communication with the suppliers and to my manager.
Key responsibilities
Stock management, Inventory, ordering, and providing the needs of the store for an efficient and productive operation.
In-charge in receiving of deliveries from the suppliers as well as checking the quality of the products, and do booked in the inventory system for accurate record.
In-charge with the Inventory reports.
Maintaining the stockroom clean and organized.
Back-up server especially during peak hours.
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