Customer Service Staff

SUMMARY I am a graduated student at The University of Auckland with a

Bachelor of Commerce degree majoring in Finance. My exceptional achievement in academic had placed me in an elite group that's restricted to the top 10% of undergrads, top 20% of masters students and select doctoral candidates at the world's most prestigious, AACSB- accredited business schools.

I am ambitious, hard working and performance driven. I thrive on challenge and constantly set goals for myself so that I have something to strive toward. I love meeting new people, learning about their lives backgrounds and I like making people feel comfortable in my presence. Always motivated to learn, grow and excel in today's dynamic business environment

https://www.linkedin.com/in/esther

+601*-******* -tze-lyn-keah-085473193/

******.****@*****.***

Esther Keah Tze Lyn

Audit intern

CAREER

KPMG

Malaysia

AMInvestment

Bank

JUNE 2020-

PRESENT

(ENDING 26 AUG

2020)

MARCH 2020

AUDIT INTERN

Assisted in conducting year-end physical stock,

aided in extracting and documenting important

information from Annual General Meeting

minutes of listed companies, performed vouching

of various accounts

Worked audit engagements for wide variety of

industries including companies like POS Malaysia,

Sumitomo and MESB.

TRAINEE

Updating clients on stock price changes

Research and summarize daily stock market related

news

Answering calls and assisting clients with thier needs FEB-OCT 2018

The Coffee

Club New

Zealand

BARISTA/ WAIT STAFF (PART TIME)

Taking orders, handling payments

Making coffee and beverages

Stock take, stock ordering

Training new staff in customer service and coffee

making

ADDITIONAL

INFORMATION

EDUCATION 2019

UNIVERSITY OF AUCKLAND

Bachelor of

Commerce,

Majoring in

Finance

One of the top ranked Universities in the world

Ranked 1st in New Zealand

Cumulative GPA: 7.231 / 9

2016

Monash

University

Foundation

Year (MUFY)

SUNWAY COLLEGE

MUFY Year Score: 81%

OCT 2018-

JAN 2020

BARISTA/ WAIT STAFF (PART TIME)

Worked since the pre-opening of this 5-star hotel

Assist in setting up the restaurant, bar, cafe and designing the menu

Worked in a diverse team consisting of team

members coming from more than 10 different

countries

Worked with several Michelin starred chefs from

France and Japan.

Training new staff in customer service and coffee

making

SO/ Auckland

Hobbies: Work out at least 4 times a week, loves to bake, love socializing and meeting new people and loves travelling Well spoken in Mandarin, English, Malay and Hokkien EXTRA-

CURRICULAR

ACTIVITIES

2017

Visiting orphanages, cleaning, carrying out fun

activities with the children

MONASH UNIVERSITY LEO CLUB

2014 KULIM WILDLIFE DEFENDERS CHALLENGE

The aim of the challenge is to spread awareness and education on wildlife conservation.

Part of Johor wildlife conservation project and

received Royal Watiksh from TMJ during kembara

mahkota on 5July 2009

Me and my team members carried out activities in

several local primary and secondary schools to spread awareness

Managed to be in national Top 10 and participated in a 3 days 2 nights wildlife awareness camp.

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