Manager Store
Resume:
Nirupa Ramdutt
Trainer/Area Manager - Fashion Fusion
Durban, KwaZulu-Natal
************@***********.***
Work Experience
area manager
Fashion Fusion - Durban, KwaZulu-Natal
April 2015 to Present
Contact person:
Damian Murugan -regional manager -072*******
Brandon Phillip - operations office manager -031-***-**** Areas of responsibility
staff schedules
Visual merchandising
Stock control and stock counts
Cash management
Customer service
Cash desk management
HR interviews for staff
Administer day end cash up procedures
Implement promotional instructions
Deal with customers in a retail business
Applying safety, security and housekeeping measures Preparing for and monitoring stocktakes Meeting daily,monthly and yearly targets
COMPANY: Fashion Fusion
DATE: Current
TITLE: Training Manager / Area manager
Contact person: Seth hr -031-******* ext 221 or cell 061******* Nathan Pillay -031-******* National operations manager Areas of responsibility
Designing of training manuals
Training facilitation
Training administration
Reviewing company policies and procedures
Monthly reporting
Managing teams
Employee performance review discussions
Handling of customer queries and complaints
Stock takes and stock counts
Monitoring of stores sales performance
Developing customer service policy
Developing theft, and safety control manuals
Registered accessor with Wholesale and retail seta Store Manager
Meltz
2010 to 2013
Contact person:
Crystal Moodley - 072-***-**** ( National auditor) Reason for leaving - Sought better employment
Areas of responsibility
staff schedules
visual merchandising
stock control
cash management, customer service
cash desk management
HR interviews for staff
Administer day end cash up procedures
Implement promotional instructions
Deal with customers in a retail business
Applying safety, security and housekeeping measures Store Manager
Ackermans
2001 to 2010
Contact Person: Shamim Soobrathi - 082-***-**** (Regional operations manager) Reason for leaving: sought better employment Areas of responsibility staff schedules visual merchandising stock control cash management customer service cash desk management HR interviews for staff Administer day end cash up procedures Implement promotional instructions Deal with customers in a retail business Applying safety, security and housekeeping measures Casual Worker
Pick n Pay
December 1997 to 2004
Contact Person: Adrian Van Dyk (Clothing Manager) - 031-******* Reason For leaving: Sought better employment
Customer service and sales assistant
Edgars
1995 to 2001
Contact Person: Charmaine Durgapersad - 083-***-**** (Regional operations manager) Reason For leaving: Sought better employment
Education
registered accessor with w and r seta
unisa - Durban, KwaZulu-Natal
April 2018 to June 2018
Diploma in retail management
unisa - Durban, KwaZulu-Natal
April 2007 to April 2008
English
Effingham Secondary
1994
Skills
• CUSTOMER SERVICE (10+ years)
• RECEPTIONIST (10+ years)
• RETAIL SALES (10+ years)
• MERCHANDISING (10+ years)
• RETAIL (10+ years)
Additional Information
SKILLS
• Excellent Telephone Etiquette.
• Interpersonal Skills.
• Learning ability.
• Communication Skills.
• Work well unsupervised.
• Good Computer Literacy.
• Strong in areas of organisation, Administration & customer service, visual merchandising, stock management
• Management
• Customer service
TERTIARY QUALIFICATION
INSTITUTE: M.L Sultan Technikon
National Diploma: Human Resource Management
Subjects: 1995 • Personal Management 1 • Business Management 1 • Financial Accounting 1 • Statistics • Communication In English Incomplete due to financial difficulties 2005-completed a 12 month retail management at Unisa (passed with distinction) 2007-Certificate of competence received from Skills Dynamic Outcomes -based assessment 15 credits on NQF level 5
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