Nirupa Ramdutt

Trainer/Area Manager - Fashion Fusion

Durban, KwaZulu-Natal

ade2h9@r.postjobfree.com

076-***-****

Work Experience

area manager

Fashion Fusion - Durban, KwaZulu-Natal

April 2015 to Present

Contact person:

Damian Murugan -regional manager -072*******

Brandon Phillip - operations office manager -031-***-**** Areas of responsibility

staff schedules

Visual merchandising

Stock control and stock counts

Cash management

Customer service

Cash desk management

HR interviews for staff

Administer day end cash up procedures

Implement promotional instructions

Deal with customers in a retail business

Applying safety, security and housekeeping measures Preparing for and monitoring stocktakes Meeting daily,monthly and yearly targets

COMPANY: Fashion Fusion

DATE: Current

TITLE: Training Manager / Area manager

Contact person: Seth hr -031-******* ext 221 or cell 061******* Nathan Pillay -031-******* National operations manager Areas of responsibility

Designing of training manuals

Training facilitation

Training administration

Reviewing company policies and procedures

Monthly reporting

Managing teams

Employee performance review discussions

Handling of customer queries and complaints

Stock takes and stock counts

Monitoring of stores sales performance

Developing customer service policy

Developing theft, and safety control manuals

Registered accessor with Wholesale and retail seta Store Manager

Meltz

2010 to 2013

Contact person:

Crystal Moodley - 072-***-**** ( National auditor) Reason for leaving - Sought better employment

Areas of responsibility

staff schedules

visual merchandising

stock control

cash management, customer service

cash desk management

HR interviews for staff

Administer day end cash up procedures

Implement promotional instructions

Deal with customers in a retail business

Applying safety, security and housekeeping measures Store Manager

Ackermans

2001 to 2010

Contact Person: Shamim Soobrathi - 082-***-**** (Regional operations manager) Reason for leaving: sought better employment Areas of responsibility staff schedules visual merchandising stock control cash management customer service cash desk management HR interviews for staff Administer day end cash up procedures Implement promotional instructions Deal with customers in a retail business Applying safety, security and housekeeping measures Casual Worker

Pick n Pay

December 1997 to 2004

Contact Person: Adrian Van Dyk (Clothing Manager) - 031-******* Reason For leaving: Sought better employment

Customer service and sales assistant

Edgars

1995 to 2001

Contact Person: Charmaine Durgapersad - 083-***-**** (Regional operations manager) Reason For leaving: Sought better employment

Education

registered accessor with w and r seta

unisa - Durban, KwaZulu-Natal

April 2018 to June 2018

Diploma in retail management

unisa - Durban, KwaZulu-Natal

April 2007 to April 2008

English

Effingham Secondary

1994

Skills

• CUSTOMER SERVICE (10+ years)

• RECEPTIONIST (10+ years)

• RETAIL SALES (10+ years)

• MERCHANDISING (10+ years)

• RETAIL (10+ years)

Additional Information

SKILLS

• Excellent Telephone Etiquette.

• Interpersonal Skills.

• Learning ability.

• Communication Skills.

• Work well unsupervised.

• Good Computer Literacy.

• Strong in areas of organisation, Administration & customer service, visual merchandising, stock management

• Management

• Customer service

TERTIARY QUALIFICATION

INSTITUTE: M.L Sultan Technikon

National Diploma: Human Resource Management

Subjects: 1995 • Personal Management 1 • Business Management 1 • Financial Accounting 1 • Statistics • Communication In English Incomplete due to financial difficulties 2005-completed a 12 month retail management at Unisa (passed with distinction) 2007-Certificate of competence received from Skills Dynamic Outcomes -based assessment 15 credits on NQF level 5

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