Customer Service Sales
Resume:
FARAH KASSEM
Orange, CA, *2866
******.*******@*****.***
OBJECTIVE
•To ultimate a job relating to pursuing my B.S in Human Resources and Marketing.
PROFESSIONAL SUMMARY
•Farah have remarkable experience in working in a highly diverse fields communicating and listening to various client’s needs. She has remarkable knowledge and proficiency in the use of MS office suite products including Word, PowerPoint, & Excel. She has high desire to learn and excited for a challenge with strong understanding of work ethics and customer service. She has outstanding ability to satisfy customer’s needs along with making her daily goals and going above the average. She has an associate of science degree and currently studying for her bachelor’s degree in Marketing and Human Resources. She is local to CA.
EDUCATION
•Bachelor of Marketing and Human Resources August 2019-Present
Cal State University, Fullerton
•Associate of science degree May 2019
Fullerton College
PROFESSIONAL EXPERIENCE
Macys Westminster, CA
Women Shoes Sales Associate August 2018-Present
Conducting personal shopping for clients in need of shoes.
Provided elite customer service to all patrons
Established professional relationships to gain clientele.
Completed weekly stock and inventory assignments; answered phones to execute orders
Made sales goal every week
Blue Bayou Restaurant Anaheim, CA
Hostess May 2017- August 2017
Greeting and interacting with guests in a professional manner, answering the telephone, taking reservations, and keeping work area clean and organized.
Made seating arrangements and room booking prior to guests visit
Presented the guests with menus and explained any special cuisines to be served
Received and welcomed the guests with due attention; greeted them with a smile
DOCU Prep Group Irvine, CA
Customer Service May 2016- March 2017
Communicating with customers via phone and keeping records
Established good working relationships with customers/clients
Filed documents
Helped students with a loan debt to pay it off
Loara preschool Anaheim, CA
Careers with Children Assistant August 2015- May 2016
Job training-develop skills to work with children in a preschool classroom
Made sure the kids playground area is safe
Encouraged positive behaviors
Made sure the kids are doing their tasks
ABILITIES/SKILLS
Written and Verbal communication skills
Bilingual (English/Arabic)
Detail Oriented
Multitasker
Team Player
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