MARCUS JOHNSON
Phone :423-***-**** Email: *********.**@*****.***
*** ***** ***** ** **. 30721
PROFILE
Organized, dedicated and ambitious. A Jr. Cyber Analyst professional with excellent attention to detail, and a thirst for learning. Interested in working closely with experienced Cyber Security Analysts and contributing to the success of a dynamic team. Offering two degrees of study and over three years of work experience in Computer Information Security, seeking a position at a growing and fast paced company to further my skills.
EXPERIENCE
May 2017-Mar 2020
CENTERLINE WIRELESS COMMUNICATIONS USA Statewide Power Generator Technician/Scada Technician:
Maintaining SCADA systems on AT&T operating Cellular Site Generators (subject to conditions of operation and maintenance contracts)
Conducting continuous improvement projects related to PLC, testing and automated generators
Working with other AT&T field support organizations, field support for the SCADA and Cell Site Management products including, SCADA and web-based Generator Human Machine Interface (HMI)
Troubleshooting, repair, and maintaining diesel and gasoline engines (automatic transfer switch)
Traveled to numerous US remote military bases to conduct inspection, planning, expansions, trouble shooting, and repairs
2017-2014
2014-2001
2001-1998
DESLYON CYBERSECURITY SOLUTIONS London U.K. Unpaid internship Jr Cyber Security Analyst:
Performing security testing on proprietary software
Providing the reports regularly to stakeholders
Assisting in creating information security policies and procedures
Assisting in creating Security Impact Analysis (SIA) to reflect new changes to systems
Perform risk assessments to identify system vulnerabilities and create risk assessment reports
Analyze Security Assessment Reports (SAR) and Security Requirements.
AGGREKO London U.K. Power Plant Technician:
Performing LAN/WAN administration in order to connect power plant monitoring equipment to the larger surveillance network
Operating various terminal devices and personal computers to receive and complete work for provisioning and maintenance of service
Maintained generators including scheduled generator PMs, electrical upgrade repairs, and expansions
Traveled to numerous remote military bases to conduct inspection, planning, expansions, trouble shooting, and repairs
BRITISH AIRWAYS Bremen, Germany Customer Service Agent:
Managing large amounts of inbound and outbound calls in a timely manner
Identified customers’ needs, clarified information, researched every issue and provided solutions and/or alternatives
Handled computer systems of the airline to generate flight reservations and issue boarding passes as well as airline tickets
Rebooked passengers on late arrivals by maintaining customer satisfaction without compromising company guidelines
Resolved customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources
1980-1992 US ARMY Stationed locations including South Korea and Germany SGT & Power Generation Equipment Repairer
EDUCATION
August: 2020: Associate of Applied Science in ECPI University Cyber & Network Security
August: 2016: Associate of Applied Science in Network Systems Administration ITT Technical Institute
KEY SKILLS AND CHARACTERISTICS
·Great team player
·Ability to learn quickly
·Strong attention to detail
·Strong problem solving and analytical skills
·Understand principles of risk analysis and management in an enterprise setting
·Self-motivated and able to demonstrate excellent time management and organizational skills
·Knowledge of Linux/Unix server systems
·2-4 years of IT professional work experience
·Second language: conversational German
·Experience with Microsoft Office, including PowerPoint, Excel, and Visio