Service Representative Front Desk

Location:

Lagos, Nigeria

Salary:

75000 and above

Posted:

August 03, 2020

Contact this candidate

Resume:

AKEJU OLASUNKANMI FELIX

070********, 081******** ***********@*****.***

SUPREME COURT QUARTERS, 25 BLOCK,D47 FHA KARU SITE, FCT ABUJA.

THE HUMAN RESOURCES

Golden Enterprises

NIGERIA.

Dear sir/ ma,

I find it very interesting to apply and work in your organisation as I believe I have the skills,qualification and experience necessary to make significant contribution in your organization. I am a graduate of Federal Polytechnic of Ado Ekiti, Ekiti State Nigeria and I hold NATIONAL DIPLOAMA in Business Administration & Management,complemented by BSC in Economics from National Open University (Awaiting)

Having undergone a relevant courses on ICT (Microsoft words & Excel), i also undertook a solid program on Customer Service Relationship and I was certified,I have once served and worked with notable NGO,private and public organizations in major city in Nigeria where i received excellent performance feedback from HR managers.

i believe by God grace that my academic qualifications with over 5years experience in both private and public including NGO settings and the high level of exposure to a fast paced,dynamic,multinational organization and ability to work well and adapt to a new change as part of a large team have provided me with a chance and skills required to do much more better at any ppostion i find myself in your organization.

Please contact me at your earliest convenience for further information on 070******** or ***********@*****.*** as i look forward to hearing from you, Thanks.

Yours sincerely

AKEJU FELIX OLASUNKANMI.

JUNE 2014 - FEB. 2019

FEB. 2019 - JAN.2020

AKEJU OLASUNKANMI FELIX

SUPREME COURT QUARTERS, 25 BLOCK,D47 FHA KARU SITE, FCT ABUJA. 070********, 081******** ***********@*****.***

akeju olasunkanmi felix Akeju Olasunkanmi Felix OBJECTIVE

To provide excellent service in your organization and serve diligently through undiluted passion for excellence and creativity,and to play an active part in a dynamic and challenging environment where I can contribute meaningfully to the overall goals of the organisation with good prospects for learning and career development.

EXPERIENCE

DIAMOND BANK PLC

FRONT DESK TELLER/CUSTOMER SERVICE REPRESENTATIVE

FRONT DESK TELLER/CUSTOMER

SERVICE REPRESENTATIVE (CSR)

Attending to customers on cash

withdrawal/deposit and as well

processing transactions related to

Money Transfer,Remitta, E-bills in

both local and international bases

and other related services.

Customer servicrepresentatives

help customers with complaints and questions,

give customers information about products and services, take orders, and process returns. By helping

customers understand the product and answering

questions about their reservations, escalating and resolving customer complaints at CRM portal or through telephone conversation. and other related services.I.e(BVN Reg).and lot's more

GROOMING PEOPLE CENTRE( MICROFINANCE NGO )

CREDIT OFFICER

Empowering economic active poor woman by issuing soft loan for them to support their businesses( after appraisal) at the same time ensure recovery FEB 2019 - MAY 2020

2013 - 2014

2010 - 2013

2013

2007

2000

OPESUNKANMI LAUNDRY AND DRYCLEANING SERVICE

MANAGER

OVERSEEING THE AFFAIRS OF THE STAFF AND THE COMPANY ON A DAILY BASIS And GUIDING THEM TOWARDS ACHIEVING THE OVERALL GOALS OF THE ORGANIZATION I.e( CUSTOMERS SATISFACTION).

SUPREME COURT OF NIGERIA

INDUSTRIAL TRAINING

FINANCE DEPARTMENT

recording and retrieving financial entries from the financial database; reconciling account balances; preparing invoices and receipts; maintaining the payroll, checking and correcting the accounting computations; running reports and performing other routine accounting activities on a daily basis . SUPER K HOTEL

RECEPTIONIST

Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system.

Informs visitors by answering or referring inquiries. EDUCATION

FEDERAL POLYTECHNIC ADO EKITI, EKITI STATE

BUSINESS ADMINITRATION AND MANAGEMENT

NATIONAL DIPLOMA

IKAKUMO HIGH SCHOOL. IKAKUMO AKOKO EDO, EDO STATE

ATR DEPARTMENT

SENIOR SECONDARY SCHOOL CERTIFICATE (NECO)

ST. JAMES ANGLICAN PRIMARY SCHOOL. IKARAM AKOKO.ONDO STATE FIRST LEAVING CERTIFICATE

EXCELLENT PERFORMANCE

SKILLS

Proficient in Microsoft office, Excel, and PowerPoint, Ability to work with little or no supervisions

Ability to adapt with a new change

Interpersonal relationships skill and lots more

PROJECTS

DIAMOND YELLO ACCOUNT AWARENESS

TEAM LEAD; Creating awareness and reaching out to 2000 customers within a month (Diamond Yello Account) making it more acceptable by the customers, meet up and surpassed Target ( 2017)

ACHIEVEMENTS & AWARDS

CUSTOMER SERVICE RELATIONSHIP OFFICER, (2015)

LANGUAGE

ENGLISH, YORUBA, AND HAUSA.

INTERESTS

SOLVING PUZZLES. Has excellent problem-solving and analytical skills and likes to overcome challenges no matter what

PERSONAL DETAILS

Date of Birth : 14 Nov 1989

Marital Status : MARRIED

Nationality : NIGERIAN

ONDO STATE. IKARAM AKOKO North West LG :

REFERENCE