Danielle Duncan
Waurika, OK *****
************************@*****.***
I am looking for a remote DME Billing Position currently. I am driven and looking to work with a DME
company that wants to succeed and excel in this ever-changing business. I have extension knowledge
of Medicare policy and procedures regarding DME equipment. I strive to maintain a 35 day AR on
Medicare, Medicaid, and Commercial Insurance claims. I want to work with the company to grow their
business and succeed.
I am looking forward to speaking with you in regard to your current position or any other you think I
would be the right fit for.
Systems: Brightree, Fastrack, Team, ECW, Microsoft Office 360
Work Experience
DME Billing Coordinator
Lawton Medi Equip- Comanche County Memorial Hospital - Lawton, OK
June 2017 to Present
• Established professional relationships with hospitals, rehabilitation facilities, behavioral centers,
physicians, home health agencies, and public health organizations to be able to obtain necessary
documentation to file claims with Medicare, Medicaid, and Private Insurance
• Assisted in reaching a goal of 31 AR days from 151 AR days in one year
• Maintain a strict and detailed tracking system of all claims filed: Submitted documentation with the
initial claim to avoid denials, file directly with insurance carriers electronically to avoid submission
delays with clearinghouses, be aware of denials before the eob is received back to the office and
appropriately address the denial
• Maintain knowledge of all Medicare policy updates and implement procedures within to follow
• Daily Billing, Posting, Denials, Multiple reports within system
Marketer/Community Relations Liaison
Brookside Nursing Center/Lake Country Nursing Center - Madill, OK
December 2015 to November 2016
• Established professional relationships with hospitals, rehabilitation facilities, behavioral centers,
physicians, home health agencies, and public health organizations
• Increased the census of each facility by meeting and/or exceeding referral/admission goals
• Maintain a 30-day marketing plan
Customer Service/Billing
Wichita Medical Supply - Wichita Falls, TX
August 2014 to October 2015
maintained patient records, accounting statements, account collections, all pertinent logs
● worked with other medical professionals to ensure timely and accurate completion of certifications
and other necessary paperwork
● Inventory control: tracking, stocking, ordering
● Daily billing and coding of invoices, rentals, and maintenance
● Reconciliation of A/R through EOB payment posting, adjustments, rebilling, write-offs, and account
audits
● handled all customer inquiries, issues, complaints, sales, deliveries and set-ups
● HIPAA, Medicare, Medicaid, Private Insurance, ICD-9 codes, CPT codes, HCPCS codes, Medical
Terminology
Assistant Manager
Parkway Villas Apartments - Wichita Falls, TX
September 2010 to October 2011
assisted the manager with the day to day operations
● outreach marketing and online ad posting
● showed vacant apartments, maintained traffic log, weekly traffic report
● moved in new residents, completed leases, moved out residents, resident renewals
● posted rent, collections, deposits, lease violations, lockouts, and evictions
● Market surveys, weekly projection reports, traffic reports, weekly summary reports
● preserved positive resident relations, resident retention, handled complaints, issues, disturbances,
and inspections
● HUD/Section 8, WINTEAM/Blue Moon, Yardi Software
Office Manager/Billing Clerk/Customer Service Rep./Sales/Delivery
Wade Medical Supply, Inc - Waurika, OK
October 2002 to 2010
oversaw the day to day operations of the office and the staff
● outreach marketing and advertising
● maintained patient records, accounting statements, account collections, all pertinent logs
● performed administrative task: purchasing, scheduling, payroll, licensure, compliance
● worked with other medical professionals to ensure timely and accurate completion of certifications
and other necessary paperwork
● inventory control: tracking, stocking, ordering
● daily billing and coding of invoices, rentals, and maintenance
● reconciliation of A/R through EOB payment posting, adjustments, rebilling, write-offs, and account
audits
● handled all customer inquiries, issues, complaints, sales, deliveries and set-ups
● HIPAA, Medicare, Medicaid, Private Insurance, ICD-9 codes, CPT codes, HCPCS codes, Medical
Terminology
Education
Some College in RHIT
Vernon - Vernon, TX
Skills
• Certified Nurse Aide: Long Term Care: 2002 to 2004
• Waitress/Bartender: 1999 to Present
• RHIT Clinical: 96 hours: Downtown Medical Clinic: 2007: front desk receptionist, registration,
scheduling, incoming calls, verified and updated patient records, insurance, demographics, collected
and posted payments, filing, chart assembly
• RHIT Clinical: 96 hours: Jefferson County Hospital: 2008: coded ER charts, chart audits, filing, and
quality control reports for ER
• Medical Billing
• Invoice
• Answering
• Invoicing
• Yardi
• Section 8
• ICD-9
• Property Management
• ICD-10
• Accounts Receivable
• Office Management
• Medical Coding
• Data Entry
• Microsoft Outlook
• Office Experience
• 10 Key Calculator
• Customer Service
• Microsoft Office
• Typing
• Medical Terminology
• Medical Scheduling
• Medical Office Experience
• QuickBooks
• Clerical Experience
• Insurance Verification
• Phone Etiquette
• Accounting
• Property Leasing
• EMR Systems
• Fair Housing Regulations
Assessments from Indeed
Medical Billing — Expert
December 2019
Understanding the procedures and forms used for medical billing.
Full results: Expert
Work Style: Perseverance — Highly Proficient
June 2020
Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and
striving for excellence.
Full results: Highly Proficient
Attention to Detail — Familiar
July 2020
Identifying differences in materials, following instructions, and detecting details among distracting
information.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.