Danielle Duncan

Waurika, OK *****

ade29v@r.postjobfree.com

940-***-****

I am looking for a remote DME Billing Position currently. I am driven and looking to work with a DME

company that wants to succeed and excel in this ever-changing business. I have extension knowledge

of Medicare policy and procedures regarding DME equipment. I strive to maintain a 35 day AR on

Medicare, Medicaid, and Commercial Insurance claims. I want to work with the company to grow their

business and succeed.

I am looking forward to speaking with you in regard to your current position or any other you think I

would be the right fit for.

Systems: Brightree, Fastrack, Team, ECW, Microsoft Office 360

Work Experience

DME Billing Coordinator

Lawton Medi Equip- Comanche County Memorial Hospital - Lawton, OK

June 2017 to Present

• Established professional relationships with hospitals, rehabilitation facilities, behavioral centers,

physicians, home health agencies, and public health organizations to be able to obtain necessary

documentation to file claims with Medicare, Medicaid, and Private Insurance

• Assisted in reaching a goal of 31 AR days from 151 AR days in one year

• Maintain a strict and detailed tracking system of all claims filed: Submitted documentation with the

initial claim to avoid denials, file directly with insurance carriers electronically to avoid submission

delays with clearinghouses, be aware of denials before the eob is received back to the office and

appropriately address the denial

• Maintain knowledge of all Medicare policy updates and implement procedures within to follow

• Daily Billing, Posting, Denials, Multiple reports within system

Marketer/Community Relations Liaison

Brookside Nursing Center/Lake Country Nursing Center - Madill, OK

December 2015 to November 2016

• Established professional relationships with hospitals, rehabilitation facilities, behavioral centers,

physicians, home health agencies, and public health organizations

• Increased the census of each facility by meeting and/or exceeding referral/admission goals

• Maintain a 30-day marketing plan

Customer Service/Billing

Wichita Medical Supply - Wichita Falls, TX

August 2014 to October 2015

maintained patient records, accounting statements, account collections, all pertinent logs

● worked with other medical professionals to ensure timely and accurate completion of certifications

and other necessary paperwork

● Inventory control: tracking, stocking, ordering

● Daily billing and coding of invoices, rentals, and maintenance

● Reconciliation of A/R through EOB payment posting, adjustments, rebilling, write-offs, and account

audits

● handled all customer inquiries, issues, complaints, sales, deliveries and set-ups

● HIPAA, Medicare, Medicaid, Private Insurance, ICD-9 codes, CPT codes, HCPCS codes, Medical

Terminology

Assistant Manager

Parkway Villas Apartments - Wichita Falls, TX

September 2010 to October 2011

assisted the manager with the day to day operations

● outreach marketing and online ad posting

● showed vacant apartments, maintained traffic log, weekly traffic report

● moved in new residents, completed leases, moved out residents, resident renewals

● posted rent, collections, deposits, lease violations, lockouts, and evictions

● Market surveys, weekly projection reports, traffic reports, weekly summary reports

● preserved positive resident relations, resident retention, handled complaints, issues, disturbances,

and inspections

● HUD/Section 8, WINTEAM/Blue Moon, Yardi Software

Office Manager/Billing Clerk/Customer Service Rep./Sales/Delivery

Wade Medical Supply, Inc - Waurika, OK

October 2002 to 2010

oversaw the day to day operations of the office and the staff

● outreach marketing and advertising

● maintained patient records, accounting statements, account collections, all pertinent logs

● performed administrative task: purchasing, scheduling, payroll, licensure, compliance

● worked with other medical professionals to ensure timely and accurate completion of certifications

and other necessary paperwork

● inventory control: tracking, stocking, ordering

● daily billing and coding of invoices, rentals, and maintenance

● reconciliation of A/R through EOB payment posting, adjustments, rebilling, write-offs, and account

audits

● handled all customer inquiries, issues, complaints, sales, deliveries and set-ups

● HIPAA, Medicare, Medicaid, Private Insurance, ICD-9 codes, CPT codes, HCPCS codes, Medical

Terminology

Education

Some College in RHIT

Vernon - Vernon, TX

Skills

• Certified Nurse Aide: Long Term Care: 2002 to 2004

• Waitress/Bartender: 1999 to Present

• RHIT Clinical: 96 hours: Downtown Medical Clinic: 2007: front desk receptionist, registration,

scheduling, incoming calls, verified and updated patient records, insurance, demographics, collected

and posted payments, filing, chart assembly

• RHIT Clinical: 96 hours: Jefferson County Hospital: 2008: coded ER charts, chart audits, filing, and

quality control reports for ER

• Medical Billing

• Invoice

• Answering

• Invoicing

• Yardi

• Section 8

• ICD-9

• Property Management

• ICD-10

• Accounts Receivable

• Office Management

• Medical Coding

• Data Entry

• Microsoft Outlook

• Office Experience

• 10 Key Calculator

• Customer Service

• Microsoft Office

• Typing

• Medical Terminology

• Medical Scheduling

• Medical Office Experience

• QuickBooks

• Clerical Experience

• Insurance Verification

• Phone Etiquette

• Accounting

• Property Leasing

• EMR Systems

• Fair Housing Regulations

Assessments from Indeed

Medical Billing — Expert

December 2019

Understanding the procedures and forms used for medical billing.

Full results: Expert

Work Style: Perseverance — Highly Proficient

June 2020

Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and

striving for excellence.

Full results: Highly Proficient

Attention to Detail — Familiar

July 2020

Identifying differences in materials, following instructions, and detecting details among distracting

information.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field.

Contact this candidate