INTERVIEW PARTICULARS
APPLICANT NAME Tamra-Shereen Olsen “Tamra”
ETHNIC GROUP White Female
CONTACT NUMBER 072-***-****
SALARY EXPECTATION To be discussed
NOTICE PERIOD Immediatley
POSITION APPLIED FOR Any available suitable position
PERSONAL DETAILS
LANGUAGE ABILITY English / Afrikaans
DRIVERS LICENCE Code 08
TRANSPORT Own transport
EDUCATION
INSTITUTION Benoni Technical College
LEVEL ATTAINED N1, N2, N3, N4 and N5 / Grade 12 – National Senior Certificate
YEAR 1999
SUBJECTS (N3) Business English
Sakeafrikaans
Art of Drawing (Distinction)
3-Dimensional Design
2-Dimensional Design (Distinction)
Computer Graphics
LEVEL ATTAINED Electrical Engineering Certificate
YEAR 1999
SUBJECTS (N1) Mathematics
Engineering Drawing
Engineering Science
Electrical Trade Theory
LEVEL ATTAINED Electrical Engineering Certificate
YEAR 1999
SUBJECTS (N2) Engineering Drawing
LEVEL ATTAINED Graphic Design Certificate
YEAR 1999
SUBJECTS (N4) Art of Drawing
Computer Graphics
Graphic Design
Graphic Processes
LEVEL ATTAINED Graphic Design Certificate
YEAR 1999
SUBJECTS (N5) Art of Drawing
Computer Graphics
Graphic Design
EDUCATION CONTINUED
LEVEL ATTAINED Graphic Design Certificate
YEAR 1999
SUBJECTS (N4) Art of Drawing
Computer Graphics
Graphic Design
Graphic Processes
LEVEL ATTAINED Graphic Design Certificate
YEAR 1999
SUBJECTS (N5) Art of Drawing
Computer Graphics
Graphic Design
TRAINING COURSES COMPLETED
Various In-house training courses completed through BMW, Renault and Toyota.
COMPUTER PACKAGES
MS Word
Sage
MS Excel
MS Outlook
Pastel
Sco (In-house System at ELB)
Accpac
JD Edwards
Syspro
E-Toyota
Kerridge (CRM)
Focus Pro (BMW In-house System)
AutoCAD 2000
Internet
CAREER HISTORY
EMPLOYER Videx Mining
TYPE OF BUSINESS Mining Industry
AREA Wadeville
POSITION HELD Production Admin Clerk
SALARY R26 000.00 ctc
EMPLOYMENT DATES 23 March 2017 to present
REASON FOR LEAVING Received retrenchment letter
JOB DESCRIPTION
Liaised and negotiated with supplier for better prices, service levels received from suppliers etc.;
Ordered parts needed for machines local and international;
Stock control;
Monthly reporting and managed stock levels.
Handled various stock purchasing including raw materials consumables and maintenance;
GRV’s – input stock received from supplier with their invoices issued;
Followed up on backorders from suppliers;
Managed stock levels;
Organised and arranged stock ensuring courier company collect and deliver stock;
Returns stock to suppliers, along with all computer and manual documents that assist the returned;
General administrative duties and monthly reporting.
SOFTWARE USED
Pastel
MS Word
MS Excel
MS Outlook
Internet
CAREER HISTORY
EMPLOYER Premier Packaging
TYPE OF BUSINESS Packaging Industry
AREA Jet Park
POSITION HELD Buyer
SALARY R13 000.00
EMPLOYMENT DATES 29 August 2016 to present
REASON FOR LEAVING Tamra feels her salary is not market related
JOB DESCRIPTION
Did company invoices;
Handled various stock purchasing including raw materials consumables and maintenance;
Followed up on backorders from suppliers;
Managed stock levels;
Organised and arranged stock for Cape Town and Durban Branches, that included ensuring courier company collected and delivered stock;
Returned stock to suppliers, along with all computer and manual documents that assisted the return;
GRV’s – input stock received from supplier with their invoices issued;
Liaised and negotiated with supplier for better prices, service levels received from suppliers etc.;
General administrative duties and monthly reporting.
SOFTWARE USED
Pastel
MS Word
MS Excel
MS Outlook
Internet
CAREER HISTORY CONTINUED
EMPLOYER ELB Equipment
TYPE OF BUSINESS Mining Construction Equipment and Parts
AREA Boksburg
POSITION HELD Customer Service Liaison
SALARY R12 679.00 Basic + Full Medical Benefit
EMPLOYMENT DATES November 2014 to 18 July 2016
REASON FOR LEAVING Tamra was moved to Customer Service Liaison, resigned when offered a position back in buying
JOB DESCRIPTION
Started in the Buying department as a Buyer and Company moved her to Customer Service Liaison
Responsible for 60, 90 and 120 day customer/clients’ accounts regarding outstanding issues on claim payments to ensure accounts department could claim on outstanding payments;
Dealt with all branches on pricing availability, back orders general issues regarding stocks;
Dealt with customers regarding timeous stock receiving;
If stock outstanding on dispatch side investigated the reasons and passed credit if needed;
Assisted with stock take planning and cycle counts;
Assisted with stock revaluations and adjustments;
Assisted with internal and external audits local and foreign.
Buyer:
Ordered parts needed for machines local and international;
Stock control;
Monthly reporting and managed stock levels.
SOFTWARE USED
Sco (In-house System at ELB)
MS Word
MS Excel
MS Outlook
Internet
CAREER HISTORY CONTINUED
EMPLOYER Filter & Hose Solutions (Division of Hudaco)
TYPE OF BUSINESS Filtration Industry
AREA Anderbolt, Boksburg
POSITION HELD Purchasing Assistant
SALARY R13 000.00 + Benefits
EMPLOYMENT DATES 1 June 2012 to October 2014
REASON FOR LEAVING Retrenchment
JOB DESCRIPTION
Handled various stock purchasing;
Goods receiving duties;
Supplier management duties;
Checked stock;
Followed up on back-orders;
Placed purchase orders for clients/sales staff;
GRV’d purchase orders;
Extensive liaison with clients regarding query resolutions;
Interacted with internal sales department;
Liaised and negotiated with external suppliers;
Ensured all requests for stock were carried out in a timely manner in order for customer service to be prioritised;
Updated the database;
General office administration duties i.e. filing, etc.
SOFTWARE USED
Pastel
MS Word
MS Excel
MS Outlook
Internet
CAREER HISTORY CONTINUED
EMPLOYER Gosair (Pty) Limited
TYPE OF BUSINESS Filtration and Instrument Industry
AREA Tunney Ext 6, Germiston
POSITION HELD Internal Sales
SALARY R9 720.00
EMPLOYMENT DATES August 2010 to May 2012
REASON FOR LEAVING Better opportunity
JOB DESCRIPTION
Assisted in Buying and Dispatch departments as and when needed;
Checked stock;
Took telephonic orders;
Placed orders for clients;
Processed orders on Accpac;
Reconciled orders, picking slips and delivery notes;
Invoiced orders;
Invoiced month-end reconciliation of consignment usage;
Resolved customer queries;
Ensured orders are dispatched timeously;
Sent enquiries via email / fax for client;
Assisted with major Tenders;
Followed up on orders;
Updated the database;
Stock takes;
Credited orders if needed;
Involved with contracts for clients;
Invoiced all major contracts with clients;
Looked after client base;
Maintained filing systems.
SOFTWARE USED
Accpac
MS Word
MS Excel
CAREER HISTORY CONTINUED
EMPLOYER Michelin Tyre Company South Africa
TYPE OF BUSINESS Manufacture and Distribute Tyres
AREA Bedfordview
POSITION HELD Call Centre/Telesales and Customer Service Representative
SALARY R8 000.00
EMPLOYMENT DATES April 2009 to August 2010
REASON FOR LEAVING Temporary assignment
JOB DESCRIPTION
Telesales – inbound and outbound;
Took telephonic orders;
Followed up on orders;
Resolved client queries;
Checked stock;
Assisted the Representatives with processing orders;
Updated database;
Stock takes.
SOFTWARE USED
JD Edwards
MS Word
MS Excel
MS Outlook
Internet
CAREER HISTORY CONTINUED
For the period December 2008 to March 2009, Tamra stayed at home with her baby.
For the period August 2008 to 4 December 2008, Tamra completed a temporary assignment at Grinaker LTA in Elandsfontein as Ordering and Invoicing Clerk.
EMPLOYER Gunnebo
TYPE OF BUSINESS Manufacture safes
AREA Wadeville
POSITION HELD Internal Sales
SALARY R8 000.00
EMPLOYMENT DATES February 2008 to June 2008
REASON FOR LEAVING Voluntary resignation due to a difficult pregnancy
JOB DESCRIPTION
Took telephonic orders;
Assisted the Representatives with processing of orders;
Followed up on orders;
Updated the database.
SOFTWARE USED
Syspro
MS Word
MS Excel
MS Outlook
Internet
CAREER HISTORY CONTINUED
EMPLOYER East Rand Lexus – Toyota
TYPE OF BUSINESS Motor Industry
AREA Boksburg
POSITION HELD New Car Sales Executive
SALARY R3 000.00 Basic + Commission + Medical Aid + Company Car + Company Petrol
EMPLOYMENT DATES November 2007 to February 2008
REASON FOR LEAVING Wanted a more stable income
JOB DESCRIPTION
Cold calling;
Sourced clients;
Resolved client queries;
Took orders for cars;
Looked after Company’s with in-fleet marketing;
Extensive client liaison;
General administration, i.e. contracts, deal files and prepared licences;
Telesales.
SOFTWARE USED
E-Toyota
MS Word
MS Excel
MS Outlook
Internet
CAREER HISTORY CONTINUED
EMPLOYER Renault
TYPE OF BUSINESS Motor Industry
AREA Bruma
POSITION HELD New Car Sales Executive
SALARY R4 000.00 Basic + Commission + R500.00 Medical Aid + Company Car + Company Petrol
EMPLOYMENT DATES July 2007 to November 2007
REASON FOR LEAVING Branch closed down
JOB DESCRIPTION
Cold calling;
Sourcing clients;
Resolves client queries;
Takes orders for cars;
Looks after Company’s with in-fleet marketing;
Extensive client liaison;
General administration, i.e. contracts, deal files and prepared licences;
Telesales.
SOFTWARE USED
Kerridge (CRM)
MS Word
MS Excel
MS Outlook
Internet
CAREER HISTORY CONTINUED
EMPLOYER BMW Club Motors
TYPE OF BUSINESS Motor Industry
AREA Randburg
POSITION HELD Used Cars Sales Executive
SALARY R6 000.00 to R12 000.00
EMPLOYMENT DATES September 2006 to June 2007
REASON FOR LEAVING Travelling distance
JOB DESCRIPTION
Resolved client queries;
Took orders for cars;
Extensive client liaison;
General administration, i.e. contracts, deal files and prepared licences;
Cold calling for new business;
Telesales;
Sourced clients;
Looked after Company’s with in-fleet marketing.
SOFTWARE USED
Focus Pro (BMW In-house System)
MS Word
MS Excel
MS Outlook
Internet
CAREER HISTORY CONTINUED
EMPLOYER Minuteman Press
TYPE OF BUSINESS Printing Company
AREA Boksburg
POSITION HELD Internal and External Sales
SALARY R3 500.00
EMPLOYMENT DATES May 2005 to August 2006
REASON FOR LEAVING Voluntary resignation for better salary and job offer
JOB DESCRIPTION
Opened and closed shop;
Cashing up;
Dealt with clients telephonically and in person.
For the period January 2004 to April 2005, Tamra stayed at home to look after her mother, who was very ill with cancer at the time.
CAREER HISTORY CONTINUED
EMPLOYER Harlequin International (Gh) Ltd
TYPE OF BUSINESS Hydraulics and Engineering Company
AREA Ghana
POSITION HELD Engineering / Hand Drawings
EMPLOYMENT DATES March 2002 to August 2002
REASON FOR LEAVING Moved back to Gauteng to look after my grandfather and mother
JOB DESCRIPTION
Responsible for hydraulic drawings.
SOFTWARE USED
AutoCAD
For the period 2001, Tamra worked part-time at Edgars in East Rand Mall, Boksburg selling Dior cosmetics.
CONFIRMATION OF EMPLOYMENT
CHRYSTEL RADEMAN COULD ONLY CONFIRM EMPLOYMENT AS IT IS NOT COMPANY POLICY TO GIVE OUT REFERENCES.
EMPLOYER Filter & Hose Solutions (Division of Hudaco)
REFEREE’S NAME: Chrystel Rademan TITLE: PA Operations Director
PERIOD OF EMPLOYMENT Confirmed June 2012 to October 2014
SALARY EARNED ON LEAVING Could not confirm
REASON FOR LEAVING Confirmed retrenchment
REFERENCE
DYSL
EMPLOYER Gosair (Pty) Limited
REFEREE’S NAME: Christo Van Den Heever TITLE: General Manager
PERIOD OF EMPLOYMENT Confirmed August 2010 to May 2012
SALARY EARNED ON LEAVING Could not confirm
REASON FOR LEAVING Confirmed resigned for better opportunity
WORK PERFORMANCE Very good – hard worker
JOB DESCRIPTION AND DUTIES Internal Sales – reconciled orders, delivery notes, tender contracts, stock takes
WORK-RELATED STRENGTHS Would go the extra mile
WAS CANDIDATE HONEST? Very honest
DID CANDIDATE HANDLE CASH? No
SUBSTANCE ABUSE AT WORK None
RELATIONS WITH MANAGEMENT Very good
RELATIONS WITH CLIENTS Professional / excellent communication skills
RELATIONS WITH COLLEAGUES Well liked
PERSONALITY Friendly outgoing person
HOW MUCH SUPERVISION NEEDED Worked well on her own
WAS HER WORK UP TO DATE Always up to date with her work
HOW WELL DOES SHE TAKE INSTRUCTIONS Takes instructions very well
COMMENT ON CANDIDATE’S STRESS TOLERANCE Works well under pressure
GENERAL STATE OF HEALTH Very good
ATTENDANCE Very good
PUNCTUALITY Very good
RE-EMPLOYMENT I would definitely re-employ her
REFERENCE
EMPLOYER BMW Club Motors
REFEREE’S NAME Rowen Michael
TITLE Dealer Principle
PERIOD OF EMPLOYMENT Confirmed from September 2006 to June 2007
SALARY EARNED Confirmed as Correct
REASON FOR LEAVING Confirmed as Correct
KEY PERFORMANCE AREAS Used car sales consultant
WORK PERFORMANCE Tamara is a hard worker
RELATIONS WITH MANAGEMENT Good
RELATIONS WITH CLIENTS Excellent with clients
RELATIONS WITH COLLEAGUES Good
ATTENDANCE 100%
PUNCTUALITY 100%
GENERAL COMMENTS Good with telesales and clients