Customer Service School
Resume:
Nikayla Mcleod
**** ***** **, *****, ********, TX – 806-***-**** – *************@*****.***
Objective
To increase my job skills, and grow within a reputable company by utilizing skills learned. Do the job with accuracy, precision and finish the job in a timely manner. Learn about the company and look for opportunity to advance.
Experience
Cashier/ Floor Associate
Hastings Entertainment, Amarillo, TX
August 2015 – July 2016
Lift heavy items
Provide quality customer service
Handle money with accuracy
Be a team player
Cashier
Burlington, Amarillo, TX
August 2016 – November 2017
Create displays
Count money correctly
Lift heavy boxes and other items
Provide customer service with a smile
Assist with disgruntled customers that have complaints and find the best solution to resolve the matter
Work well with a team
Education
Education
High School Diploma
Amarillo High School, Amarillo, TX
May 2015
I graduated with a 3.5 GPA and I was in band for all the years I attended. In the band I was a leader of the trumpet section as a drill instructor. I also graduated early on a fast tract. I took advanced courses that have helped shape my education.
Associate Degree
Amarillo College, Amarillo, TX
May 2017
I graduated with honors, a 3.6 GPA, and as a member of the Honors society Phi Theta Kappa. I volunteered 21 hours of my time to a local school called North Heights. We collected items that the homeless of Amarillo might need to sustain themselves.
Bachelor’s Degree
January 2018
I have started on my Bachelors degree at the University of West Texas A & M.
Communication
I was an award winner of a poetry contest in middle school. I was also a member of the debate team in high school, so I am comfortable speaking in front of large audiences. Due to this experience I am also able to communicate effectively in any given situation.
Leadership
I was a leader of the trumpet section in high school, as well as a junior counselor in girl scout camp. I also led a drive to help the homeless here in Amarillo.
Skills
Microsoft office proficient
Mulit-tasker
Type 45 wpm
Handle phones in a professional manner
References
Sandy Wilson
Stephanie Burlicia
Lawana Selehi
Sarah Weems
Janelle Titus
Stevie Coyle
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