Ajay Rana

*** ******** **., **********, **, *****

ade26k@r.postjobfree.com

847-***-****

Education

Southern Illinois University, Carbondale, IL

• Bachelor of Science in Healthcare Management

o Minor in Long Term Care Administration

o Minor in Health Information and Informatics

Management (HIM)

• Honored during CASA Honors Day Ceremony

• Latin Honors – Summa Cum Laude

GPA: 3.97/4 Graduated

July 2020

James B. Conant High School, Hoffman Estates, IL

• Post-Secondary Scholarship for academic excellence

• Perfect attendance for all 4 years; 3.5 or higher GPA all 4 years GPA: 3.82/4

Received diploma

May 2017

Skills and Qualifications

Certified Nurse Assistant

CPR Certified

MS Office Suite: MS Excel, MS Word, MS PowerPoint, Outlook Languages: English and Gujarati

Experience

AMITA Health Alexian Brothers Medical Center - Elk Grove, IL August 2015 - Present Lead Volunteer

• Featured in the Hospital Newsletter for outstanding service and commitment with record number of hours.

• Greet visitors that come to the hospital as well as answer phone calls, take visitors where they want to go, answer any other questions visitors may have, and provide pet therapy.

• Responsible for training new incoming volunteers.

• Look up patient information as requested.

ABM Industries – Chicago, IL May 2019 - August 2019 Summer Ambassador for United Airlines (O’Hare International Airport)

• Worked with area supervisors and station recovery team for delivery of new itineraries, and documents to misconnecting arrival flights customers

• Assisted with Kiosk rebooking process with customers

• Met and assisted with language, documented and undocumented minors, and others not eligible for vendor assistance

• Proactively surveyed gate room for customers carry-on compliance and directed to agent for tagging

• Moved customers as appropriate to reduce overall wait time

• Assisted with security line management

• Special Needs Assisted – Ensured customers arriving to ORD are assisted to Lobby Check-in station when wait times are extended

• Greeted customers entering the airport and directed to available kiosks to expedite check in AMITA Health Alexian Brothers Medical Center - Elk Grove, IL May 2019 - August 2019 Patient Care Technician (Transitional Care Unit)

• Aided with admission, transfer, and discharge of patients.

• Performed routine vitals, blood sugars, and other activities of daily living for patients

• Reported findings or changes in physical, mental and emotional conditions to nursing staff.

• Documented patient care as required on Cerner

• Responsible for keeping patient rooms clean and orderly as well as maintaining medical equipment.

• Monitored, redirected and provided a secure environment for high-risk patients who were often mentally confused, combative, verbally abusive, and actively suicidal Ross Dress for Less - Schaumburg, IL May 2017 - August 2018 Sale Associate/Cashier

• Responsible for customer service and merchandize management.

• Responsible for handling cash and maintaining the balance of Ross’s registry. Clubs and Organizations

Student Healthcare Management Association August 2019 - May 2020 President

• Chair the Executive Board and lead at all meetings of SHMA

• Enforce the bylaws

• Write the agendas

• Supervise the affairs of the chapter

• Designate duties not provided in the bylaws

• Assist all members of the Executive Board with assigned duties