Administrative skills
Resume:
Plot *** Cell no: 060-***-****
Karos Nedersetting *************@*****.***
Noord Kaap
8809
Marli Van Schalkwyk
PERSONAL INFORMATION
RESIDENTIAL AREA Karos
NATIONALITY South African
DRIVER’S LICENCE Yes
CAR AVAILABLE FOR WORK Yes
HOME LANGUAGE Afrikaans fluent
OTHER LANGUAGES English fluent
IDENTITY NUMBER 810-***-**** 08 3
EDUCATION & DEVELOPMENT
SECONDARY EDUCATION
HIGHEST STANDARD PASSED Grade 12 (Matriculated 1999)
HIGH SCHOOL SENTRAAL
SUBJECTS English; Afrikaans; Geography;
Home Economics; Typing;
Business Economics
COMPLETE LEARNING
DESCRIPTION INSTITUTION DATE COMPLETED
TRAVEL CONSULTING TECHNIQUES Damelin College 2000
WORLD TOURISM
SALESMANSHIP
REGIONAL TRAVEL METHODOLOGY
MICROSOFT OFFICE
HOSPITALITY MANAGEMENT Horatio’s Hospitality 2001
School
AIB Direct Banking Certificate awarded for Interpersonal Communication
Telephone Skills
Damelin Certificate for Microsoft Office
3 x Edutrain Higher certificate awarded for Hospitality Management
Trial to Bookkeeping certificate – Damelin 2009
ALL CERTIFICATES AND DIPLOMA’S AVAILABLE ON REQUEST
CAREER HISTORY IN SOUTH AFRICA
AD PRINT & PROMOTIONS 2012 – 2015
Personal Assistant for Owner
OFFICE MANAGER
Petty Cash
Handling all cash invoices
Reconciliations of all suppliers
Debtors of all customers
Bank
Telephone duties
Internet banking Transfers
Quick Easy quote programme
PAYPAL – Payroll for all employees
All sars payments
HR, handling all staff situations
Microsoft excel, word & power point
Outlook
E-mails
Managing everything in the office all orders going out
NAME OF COMPANY Glasfit
NATURE OF BUSINESS Glass repairs
LAST POSITION HELD Junior Office Assistant
PERIOD OF EMPLOYEMENT 1 Dec 2008 – July 2012
REASON FOR LEAVING Offered a better position
Petty Cash
Handling all cash invoices
Reconciliations of all suppliers
Debtors of all customers
Bank
Telephone duties
Transfers
Pastel
Microsoft excel, word & power point
Outlook
NAME OF COMPANY Consulting Rooms
NATURE OF BUSINESS Psychiatrist’s
LAST POSITION HELD Receptionist
PERIOD OF EMPLOYEMENT 1 Aug 2008 – 20th Oct 2008
REASON FOR LEAVING Temporary Position
JOB DESCRIPTION AND DUTIES
Telephone Duties
Diary Keeping
Appointments
Computer Programs
Filing
Invoices
Day Sheets
Hospital Authorizations
General Admin / Office Work
Reference: Dr. Zendre Swanepoel (083-***-****)
NAME OF COMPANY Wiltshire Property Management
NATURE OF BUSINESS Property Management & Lettings
LAST POSITION HELD Receptionist
PERIOD OF EMPLOYEMENT Jan 2008 – May 2008 (Ireland)
REASON FOR LEAVING I returned back to South Africa
JOB DESCRIPTION AND DUTIES
Switchboard, handling two phones, transferring calls
Handling customer complaints
Sorting and organizing mail
Computer Programs, Word, Excel, Mail merge, Property Manager, Block Manager
Company e-mails, attaching files and lease agreements
Dictaphone Typing for house inventory’s
Preparing Lease agreement on word documents and Property Manager
Signing of Standing order forms and PRTB forms
Typing Financial statement on Property Manager
Typing lease renewals
Office administration, Typing letters
Handling rent payments
Printing Brochures
Advertisements on the Daft website and Home.ie, Wiltshire website
Uploading photo’s on files and websites
Advertisement in the newspaper/ Leinster
NAME OF COMPANY WestGrove Hotel and conference Centre
NATURE OF BUSINESS Hotel
LAST POSITION HELD Receptionist
PERIOD OF EMPLOYEMENT May 2007 – Jan 2008 (Ireland)
REASON FOR LEAVING Better offer at a different hotel
JOB DESCRIPTION AND DUTIES
Accounts, preparing bills for wedding and functions
Computer programs, Word, Excel, Hot soft, internal e-mail
E-mail confirmation details to individuals and Company’s
Check-in and check-out procedures
Handling customer complaints and questions
Control of registration cards
Taking preauthorization on Credit card payment and Payment
All Voucher issuing
Refunds
Taking group bookings, allocating rooms
Reception reports, rooms sold, corporate guests and number of guests
Weekend packages and discounts, Group tours
Handling of Telephone duties
Cash up procedures
NAME OF COMPANY AIB Direct Banking
NATURE OF BUSINESS Bank
LAST POSITION HELD Customer Sales Adviser
PERIOD OF EMPLOYEMENT Nov 2006 –May 2007 (Ireland)
REASON FOR LEAVING To be discussed in interview
JOB DESCRIPTION AND DUTIES
Headset Duties, customer service calls
Computer program AIB banking
Discuss banking needs with Customers, Personal Loans, Finance and overdrafts
Training Courses
Telephone skills
Knowledge of all AIB products and interest rates
NAME OF COMPANY SASHA Clothes Store
NATURE OF BUSINESS Retail
LAST POSITION HELD Sales Assistant
PERIOD OF EMPLOYEMENT Nov 2005 – Aug 2006 (Ireland)
REASON FOR LEAVING To be discussed in interview
JOB DESCRIPTION AND DUTIES
Stock take control
Shop floor layouts
Cashier
Cash up procedures
Handling customer complaints
Transfers between different branches (clothes)
Refunds
Sale promotions
NAME OF COMPANY Cross’s Centra
NATURE OF BUSINESS Deli
LAST POSITION HELD Deli Manager & Food & Safety Manager
PERIOD OF EMPLOYEMENT Jul 2002 – Nov 2005 (Ireland)
REASON FOR LEAVING To be discussed in interview
JOB DESCRIPTION AND DUTIES
Ordering products
Some cashier work and Cash up procedures
Lotto till
*Cooking and preparing food
Stock control and stock takes
HACCP course completed
Shop flow diagram and hygiene inspections
Handling customer complaints
Training of new deli staff and Induction courses
NAME OF COMPANY BSG Brokers Support Group
NATURE OF BUSINESS Insurance Brokers
LAST POSITION HELD Receptionist
PERIOD OF EMPLOYEMENT Dec 2001 – Jun 2002
REASON FOR LEAVING I moved to Ireland
JOB DESCRIPTION AND DUTIES
Switchboard
Administrative work, Mail merge, Post in and out
Internal e-mail
Handling customer complaints
NAME OF COMPANY Consulting Room / Dr Ilse De Witt
PERIOD OF EMPLOYEMENT 2000
REASON FOR LEAVING Temporary position
JOB DESCRIPTION AND DUTIES
Administrative work
Receptionist
Printing accounts
Computer programs, word, excel
Handling appointment book
REFERENCES AVAILABLE ON REQUEST
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