Food Safety Front Office

Ray C. Cabading

Working Address: Qatar Duty Free – Food & Beverage

Qatar Airways, Doha, State of Qatar

Permanent Address: # 289 Tiago Rd., San Isidro

Talisay City 6045, Cebu, Philippines

Email Address: **********@*****.***

Mobile No: +974-****-**** (Doha, Qatar

Passport No: P9034941A

OBJECTIVE

To develop and advance career by utilizing my management, supervision, administrative and training skills for mutual company and personal growth and success. SUMMARY OF QUALIFICATIONS

Major strengths include strong leadership, excellent communication and presentation skills (including but not limited to Annual Budget, P&L and KPI), competent, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, as well as supervisory and managerial skills including hiring, termination, scheduling, training and other administrative tasks. Have thorough knowledge of current tourism (F&B and FO operations in Hotel and F&B operations in airport environment) trends and practices, and a clear vision to accomplish company goals. WORK EXPERIENCE

June 01, 2019 – Present

F&B Operations Supervisor (Harrods Tea Room – Opening Team) Qatar Duty Free – Food & Beverage

Qatar Airways, Doha

State of Qatar

Duties and Responsibilities Including Pre-Opening Tasks Training:

- Take part on training new staff especially in associating and weaving Harrods London standards and Hamad International Airport policies.

- Calendar daily On the Job Trainings to aid staff development especially in the early weeks of the opening period.

- Assess staff and identify staff developmental needs and address them accordingly through 121 meeting and/or on the spot correction.

- Ensure that all staff follow all restaurant and airport policies and procedures. Customer Service:

- Do table visit to ensure that all customers are happy with the food, service and the overall value of their restaurant experience.

- Handle customer complaints efficiently.

Revenue and Cost Management:

- Setup daily sales budget with reference to approved monthly budget.

- Line up promotional items (to push) to achieve daily budget and increase ATV.

- Communicate with kitchen and bar to identify items to push to minimize wastage and spoilage.

- Develop a stock ordering system to make sure that the restaurant has enough stocks to run through the entire day. Closely communicates with Purchasing and Storeroom Team for stocks availability and incoming purchase.

Office Functions:

- Design 24/7 roster that covers all shifts in the airport operations especially running the busiest hours.

- Planning all vacation leaves for staff to ensure that there is enough manning left for the operations.

- Make a weekly and month end report both in excel and PowerPoint presentation.

- Assist staff in complying with their requirements for Food Handler Certificate, Airport Pass Renewal and QID Renewal. Assist Office Administrator function. September 23, 2014 – May 31, 2019

Team Leader (Marche Voucher Restaurant, Jamocha Coffee Shops and Red Bar & Grill) Qatar Duty Free – Food & Beverage

Qatar Airways, Doha

State of Qatar

March 01, 2013 – September 21, 2014

Duty Manager

Executive Office – Quest Hotel and Conference Center – Cebu Archbishop Reyes Ave,. Cor. Solon & Apitong St., Brgy. Camputhaw, 6000 Cebu City, Philippines Tel. No. (633*-***-****

December 05, 2011 – February 28, 2013

Restaurant Supervisor – Opening Team

Puso Bistro & Bar – Quest Hotel and Conference Center – Cebu Archbishop Reyes Ave,. Cor. Solon & Apitong St., Brgy. Camputhaw, 6000 Cebu City, Philippines Tel. No. (633*-***-****

May 01, 2011 – December 15, 2011

Guest Service Assistant

Front Desk - Front Office

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City, Philippines

Tel. No. (633*-***-****

October 09, 2007 – April 30, 2011

Restaurant Server

UNO-Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City, Philippines

Tel. No. (633*-***-****

August 17 – September 29, 2007

Restaurant Server

Kilimanjaro-Plantation Bay

Marigondon, Lapu-Lapu City, Cebu, Philippines

Tel. No. (633*-***-****

November 14, 2005 - May 05, 2007

Restaurant Server

UNO-Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City, Philippines

Tel. No. (633*-***-****

COMPETITION ATTENDED

CHAMPION (GOLD MEDALIST)

DREAM TEAM CATEGORY

Cebu Goes Culinary 2010

By Hotels, Resorts and Restaurants Association of Cebu Inc. (HRRAC Inc.) July 22-24, 2010

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City

Tel. No. (633*-***-****

MEMBERSHIP July 17, 2012 – September 21, 2014

Admin Hearing Panel Member

Quest Hotel and Conference Center – Cebu

Archbishop Reyes Ave,. Cor. Solon & Apitong St., Brgy. Camputhaw, 6000 Cebu City, Philippines Tel. No. (633*-***-****

December 5, 2011 – September 21, 2014

Departmental Trainor for Food and Beverage

Quest Hotel and Conference Center – Cebu

Archbishop Reyes Ave,. Cor. Solon & Apitong St., Brgy. Camputhaw, 6000 Cebu City, Philippines Tel. No. (633*-***-****

October 07, 2010 – December 15, 2011

Admin Hearing Panel Member

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City, Philippines

Tel. No. (633*-***-****

TRAININGS, SEMINARS, ELEARNINGS, AND WORKSHOPS ATTENDED EFFECTIVE PRESENTATION SKILLS

October 28-29, 2018

Qatar Airways, Doha

State of Qatar

FIRST AID AND BASIC LIFE SUPPORT - WORKSHOP

ACCREDITED BY NATIONAL SAFETY COUNCIL (NSC)

September 25-25, 2018

Qatar Airways, Doha

State of Qatar

HANDLING CUSTOMERS WITH DISABILITY – an eLearning course March 22, 2018

Qatar Airways, Doha

State of Qatar

HUMAN FACTORS – an eLearning course

November 27, 2017

Qatar Airways, Doha

State of Qatar

COMPLAINTS RESOLUTION OFFICIAL – an eLearning course November 26, 2017

Qatar Airways, Doha

State of Qatar

CUSTOMER CARE CASE MANAGEMENT SYSTEM – an eLearning course November 26, 2017

Qatar Airways, Doha

State of Qatar

HIA – GENERAL SECURITY AWARENESS TRAINING – an eLearning course November 09, 2017

Qatar Airways, Doha

State of Qatar

OFFICE AND INFORMATION SECURITY AWARENESS – an eLearning course August 21, 2017

Qatar Airways, Doha

State of Qatar

FIRE SAFETY IN ACCOMODATION – an eLearning course

July 18, 2017

Qatar Airways, Doha

State of Qatar

SAFETY MANAGEMENT SYSTEM – an eLearning course

June 21, 2017

Qatar Airways, Doha

State of Qatar

HUB AIRSIDE SAFETY – an eLearning course

June 18, 2017

Qatar Airways, Doha

State of Qatar

INTRODUCTION TO REVENUE MANAGEMENT – an eLearning course February 6, 2017

Qatar Airways, Doha

State of Qatar

QR CERTIFIED ON-THE-JOB TRAINER – WORKSHOP

June 1, 2017

Qatar Airways, Doha

State of Qatar

LEAP1 OJT LEARNING EXPRERINCE CLS – WORKSHOP

March 15, 2017

Qatar Airways, Doha

State of Qatar

AVIATION SECURITY AWARENESS RECURRENT EREALESE 2017 – an eLearning course February 6, 2017

Qatar Airways, Doha

State of Qatar

My PDR – an eLearning course

January 20, 2017

Qatar Airways, Doha

State of Qatar

AVIATION SECURITY AWARENES TRAINING – an eLearning course February 22, 2016

Qatar Airways, Doha, State of Qatar

HANDLING BOMB THREAT CALLS – an eLearning course

August 21, 2015

Qatar Airways, Doha

State of Qatar

AVIATION SECURITY AWARENES TRAINING – an eLearning course April 12, 2015

Qatar Airways, Doha

State of Qatar

FIRST AID AND BASIC LIFE SUPPORT - WORKSHOP

ACCREDITED BY NATIONAL SAFETY COUNCIL (NSC)

February 17-18, 2015

Qatar Airways, Doha

State of Qatar

FOOD SAFETY TRAINING (HACCP LEVEL 3)

JANUARY 15-16, 2015

Qatar Airways, Doha

State of Qatar

FOOD SAFETY TRAINING (HACCP LEVEL 2)

November 30, 2014

Qatar Airways, Doha

State of Qatar

AVIATION SECURITY AWARENES TRAINING

October 1, 2014

Qatar Airways, Doha

State of Qatar

QATAR DUTY FREE FOOD & BEVERAGE TRAINING

September 29 – October 23, 2014

Qatar Duty Free – Food & Beverage

Qatar Airways, Doha

State of Qatar

FIRST AID AND BASIC LIFE SUPPORT

By EMERGENCY RESCUE UNIT FOUNDATION

June 3-4, 2014

Quest Hotel and Conference Center – Cebu

Archbishop Reyes Ave,. Cor. Solon & Apitong St., Brgy. Camputhaw, 6000 Cebu City Tel. No. +633*-***-****

SKILLS CERTIFICATION PROGRAM FOR GUEST SERVICES ASSISTANT (GSA) FRONT OFFICE

May 1-7, 2011

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City

Tel. No. +633*-***-****

SKILLS CERTIFICATION PROGRAM FOR BUTLERS

August 7-15, 2008

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City

Tel. No. +633*-***-****

SKILLS CERTIFICATION PROGRAM FOR RESTAURANT SERVER AND BUS PERSON October 7-26, 2005

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City

Tel. No. +633*-***-****

JOB INSTRUCTION TECHNIQUE WORKSHOP

October 15-16, 2009

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City

Tel. No. +633*-***-****

BASIC SECURITY AND SAFETY SEMINAR: Security and Safety is Everyone’s Job April 20-21, 2009

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City

Tel. No. +633*-***-****

SERVICE PLUS WORKSHOP

June 6-7, 2008

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City

Tel. No. +633*-***-****

LIVING AND WORKING IN BALANCE WORKSHOP

May 27-27, 2008

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City

Tel. No. +633*-***-****

5S SEMINAR-WORKSHOP “Japanese housekeeping”

May 17, 2008

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City

Tel. No. +633*-***-****

EFFECTIVE BUSINESS WRITING WORKSHOP

May 15-16, 2008

Waterfront Cebu City Hotel and Casino

1 Salinas Dr., Lahug, 6000 Cebu City

Tel. No. +633*-***-****

EDUCATIONAL BACKGROUND

Graduate Study: Bachelor of Sacred Theology

(2004-2005) – Incomplete

Recoletos School of Theology (RST)

Affiliated to University of Santo Tomas (UST)

Alondras St., Mira-Nila Homes, Tandang Sora

1100 Quezon City

Tertiary Education: Bachelor of Arts Major in Philosophy

(1999-2003)

University of San Agustin:

Saint Thomas of Villanova Institute

San Agustin Center of Studies

Fisheries St., Visayas Ave., Diliman

1100 Quezon City

Secondary Education: Saint Mary’s Academy

Imelda, Labason, 7117 Zamboanga del Norte

(1995-1999)

Elementary Education: Labason Central School

Lopoc, Labason, 7117 Zamboanga Del Norte

(1989-1995)

CHARACTER REFERENCES

Mr. Jason Anthony Dominic Alphonso - Restaurant Manager (Harrods Tea Room - HIA) Qatar Duty Free – Food & Beverage

Qatar Airways, Doha

State of Qatar

Email: *********@************.***.**

Tel. No. (+974) 104168

Mobile No. +974-********)

Mr. Marwen Haj Hassin

F&B Operations Duty Manager - Qatar Duty Free – Food & Beverage Qatar Airways, Doha

State of Qatar

Email: *******@************.***.**

Tel. No. (+974) 104168

Mobile No. +974-********)

Ms. Nova Halapiry

HR Generalist - HR –Business Partnering

Qatar Airways, Doha

State of Qatar

Email: *********@************.***.**

Tel. No. +974-********

Mobile No. +974-********

Contact this candidate