Customer Service/ Cashier
Resume:
Seeking a challenging position and
rewarding experience in your company
to do my best on the duty and task given
regarding my knowledge, skills and
wellbeing in the different field that will
enhance my professional skills in a
dynamic and stable workplace.
CAREER GOAL
MS Office such as MS Word, MS
PowerPoint, MS Excel, Publisher and
Outlook.
Overall office duties: Faxing, Typing,
Filing, answering incoming and
outgoing calls, Scanning and
Photocopying.
Administrative tasks such as dealing
with paperwork, correspondence,
keeping detailed records
A professional with more than 12 years in s
customer service and sales experience.
Adept at handling difficult situations in a
timely and professional manner. A strong
multitasker with a great sense of character
and flexibility in a multi-disciplinary setting
and culturally diverse environment. Has the
capability of working in a multi-cultural and
multi-national environment. Effectively works
under extreme pressure and in a fast-paced
situation. Lastly, I am distinguished for
dedication and aspiration to go on extra mile
PROFILE
********@*****.***
Sharjah - UAE
Joyce Valencia Abad
CORE SKILLS
APR 2011 –
NOV 2012
1.5 years
AMA COMPUTER COLLEGE
TARLAC, TARLAC,
Philippines
Bachelor of Science in
INFORMATION TECHNOLOGY
WORK EXPEREINCE
Cashier/Accountant
Sharjah, UAE
Dealing with the company for selling & to advertise as well the products.
Going to offices/ contractions field to create an accounts to be the supplies
Updating all the accounts and supplies records (Daily/ Week/Monthly Sales
Everyday stock checking of the mobile phone, missing or in warranty
Answering calls inquiry and confirming the client’s information.
Receiving the delivery from supplier.
Checking the items Goods and Non Goods, etc.
Closing the cash & tallying the daily sales of the day.
Making Payroll to all the staff
Purchasing items/making quotation
Displaying/ordering accessories needed.
Answering e-mail from the customer/supplier
Closing the cash & tallying the daily sales of the day.
Answering e-mail from the customer inquiries, solving problem etc.
Reporting the branch status to area head office
RECEPTIONIST/ SECRETARY
DUBAI, UAE
Office Filling System
Encoding old office documents for more sufficient documentation processes.
Responsible for transcribing document (employee’s information).
Carrying out typing jobs.
Send and receive messages using fax machine.
Marketing by the way of tele Calls, Fax, and emails.
Documentation of undertaking letters, contracts, memorandum, officer Letter, demands letter
Managing customer queries and concern
Documentation of undertaking letters, contracts, memorandum, officer Letter, demands letter JULY 2010 –
APR 2011
1 year
DEC 2012 –
DEC 2019
7 years
CUSTOMER SERVICE REPRESENTATIVE
Sharjah UAE
Dealing with the customer about their problem with their mobile
Friendly and polite to the customer even under pressure
Accepting the phone from the customer and log in system
Able to deal with difficult customers (not everyone knows the manners rule)
Dealing with customer by e-mail or verbal
Well-organized from the service bill, need to file
Good experience from mobile and computer system
Answering incoming and outgoing calls, and analysing the customer problem HUSBAND VISA
JULY 2007 –
JULY 2009
2 years
CASHIER
DUBAI, UAE
Dealing with the company for selling & to advertise as well the products.
Going to offices/ contractions field to create accounts to be the suppliers.
Updating all the accounts and supplies records (Daily/ Week/Monthly Sales) Responsible to accommodate all customer inquiries and different types of payments.
Perform daily reports before and after the working hours.
Perform extra duties as per required by the immediate superior
Responsible for performing over the counter selling through knowledgeable, courteous, friendly and efficient customer service.
Making inventory of all stocks and report on sales on daily basis
Dealing with the customer's demands and talking immediate action for any complaints
Great customers with smile even under pressure
Monitoring the in and out of the product
Contact this candidate