Office Assistant
Resume:
WORK EXPERIENCE
Hairstylist
Taylor's Boutique - Houston, TX
June 2005 to Present
• Determine clients' requirements by conferring with them in detail
• Provide information to clients regarding the type of hairstyle and treatment suitable for them
• Provide bleaching, coloring, weaving, braiding and straightening services
• Shampoo and condition hair as needed
• Perform blow-dry services
• Perform limited reception duties
• Provide advice to clients regarding hair products and care
• Ensure proper cleanliness of work areas
• Provide lashes
• Manage hair oiling and massage services
• Maintain appointment calendars and customer databases Office Assistant
Robertson Anschutz Vetters - Houston, TX
March 2019 to November 2019
• Design and maintain filing and storage systems in the office
• Greet clients and vendors upon arrival
• Retrieve documents and files when requested
• Assist with sorting, faxing, and scanning files
• Create, edit, and update spreadsheets
• monitor incoming emails and answer or forward as required
• keep office area clean and tidy
• Maintains supplies by checking stock to determine inventory levels; stocking items and delivering supplies to work stations.
• Organizing the office and assisting associates to optimize processes
• Resolve office-related malfunctions and respond to requests or issues
• Coordinate with other departments to ensure compliance with established policies TAYLOR
BURTON
Houston, TX 77087
ade215@r.postjobfree.com
#readytowork
Sales Associate/Cashier/Customer Service
Macy's - Houston, TX
April 2019 to July 2019
• Acknowledge customers In a friendly and helpful manner and greet when they enter department.
• Responsible for achieving sales goals and loyalty goals.
• Maintain orderliness and cleanliness of shoe stockroom area.
• Maintain integrity of shoe inventory by ensuring accuracy of scanning and placement.
• Resolve customer complaints, guide them and provide relevant information.
• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Operating scanners, scales, cash registers, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer. Supervisor/Manager
A'GACI - Houston, TX
March 2019 to July 2019
• Determine daily coupons.
• Manage retail staff, including cashiers and people working on the floor.
• Ensure pricing is correct.
• Work on store displays.
• Coach, counsel, recruit, train, and discipline employees.
• Evaluate on-the-job performance.
• Identify current and future trends that appeal to customers.
• Ensure merchandise is clean and ready to be displayed.
• Maintain inventory and ensure items are in stock.
• Keep up with fluctuating supply and demand.
• Ensure promotions are accurate and merchandised to the company's standards.
• Utilize information technology to record sales figures, for data analysis and forward planning.
• Ensure standards for quality, customer service and health and safety are met.
• Maintain store's cleanliness and health and safety measures.
• Organize and distribute staff schedules.
• Preside over staff meetings.
• Help retail sales staff achieve sales targets.
• Manage different departments within the store.
• Handle customer questions, complaints, and issues. Sales Associate/Cashier/Customer Service/ Supervisor Charlotte Russe, Inc - Houston, TX
October 2018 to March 2019
• Welcome customers to the store and answer their queries
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Handle cash, credit or check transactions with customers
• Setting goals for performance and deadlines in ways that comply with company’s plans and vision
• Monitoring employee productivity and providing constructive feedback and coaching
• Ensure pricing is correct
• Organizing workflow and ensuring that employees understand their duties or delegated tasks
• Redeem coupons
• Issue change, receipts, refunds, or tickets
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Follow and achieve department's sales goals
• Resolve customer complaints, guide them and provide relevant information
• Maintain clean and tidy checkout areas
• Process returns and check to see if items are damaged
• Answer customers' questions and get a manager if answer doesn't solve the issue
• "Go the extra mile" to drive sales
• Pleasantly deal with customers to ensure satisfaction
• Bag, box or wrap packages
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
Caretaker/Personal Assistant
Family Care Services - Houston, TX
August 2010 to January 2018
• Assisting with personal care: bathing and grooming, dressing, toileting, and exercise
• Basic food preparation: preparing meals, shopping, housekeeping, laundry, and other errands
• General health care: overseeing medication and prescriptions usage, appointment reminders and administering medicine
• Mobility assistance: help with getting in and out of a wheelchair, car or shower
• Personal supervision: providing constant companionship and general supervision
• Transportation: driving to and from activities, running errands, and help getting in and out of wheelchair-accessible vehicle
• Emotional support: being a stable companion and supporter in all matters personal, health-related and emotional
• Home organization: help with organizing, packing or cleaning for a trip, or general house care and cleaning
• Health monitoring: following a care plan and noticing any changes in the individual's health, recording and reporting any differences
Receptionist/Office Assistant
St. Philip Neri Catholic Church - Houston, TX
September 2013 to December 2015
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed. EDUCATION
Diploma
Parkview Baptist School - Houston, TX
August 2012 to May 2015
SKILLS
Customer service
Cash handling
Cash register
Receptionist
Data entry
Office clerical CUSTOMER SERVICE
CASH HANDLING
CASH REGISTER
RECEPTIONIST
DATA ENTRY
Hair Styling
Toddler Care
Babysitting
Childcare
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