Office Manager

SYLVESTER KENT

CONTACT

SUMMARY

WORK EXPERIENCE

Chennai E-mail: *************@*****.***

Tamilnadu Pin Code: 600099

India Phone: +917*********

Efficient, accuracy-driven Administrator, Facility Lead successful at delivering key clerical support to internal teams, customers, vendors. Demonstrated success in analytical problem solving and boosting operational efficiency. Bringing 10+ years of superior performance in related roles.

Medwell Ventures Pvt. Ltd, -Tamilnadu Jan 2019 — Jun 2020

Branch Admin

Responsible for vendor management (Non-medical)& (Medical)

Selection of vendor, negotiation & preparing comparative.

Review and evaluation of all vendors every quarter based on SLA & TAT performance.

Involved continuously in planning and action to reduce fixed cost expenses and showing an overall 5-8 % reduction in cost.

Responsible for making contracts, maintaining records/tracker, timely submission of invoices with supportive documents and timely payments for the same (Non-Medical, Cab, Hostel & travels, etc.)

Responsible for obtaining all types of licenses and timely renewal and maintaining tracker.

Responsible for generating valid PO as per users' requests as per the contract should ensure the upkeep security of the property all the time.

Responsible for any kind of repair and maintenance requirements in the facility.

Responsible for procuring Stationary, office supplies, and other regular use accessories – like cleaning supplies, etc. as per requirement.

Responsible for Utility & telecommunication bill submission and timely payment in coordination with Finance.

Coordination with the property owner for rents/lease other support for regular operations.

Responsible for providing provision timely to finance and maintain tracker for reference.

Responsible for vehicle management (availability of vehicles, maintenance, documents in coordination with the vendor)

Pest Management stores Uniform management, maintaining PAR as per requirements.

Responsible to do frequent visit audit to the hostel (as applicable)

Responsible for arranging internal and external events

Reviewing excess usage of CUG mobile every month & share final sheet to national admin with RH approval for further processing.

Responsible to coordinate for travel and accommodation for our officials as per policy

Responsible for maintaining the IN & OUT material process and record with gate pass procedure.

Coordinate with Govt. authorities as well as local bodies for better support.

Responsible for any asset transfer or write off with proper verification & approval from RH

Responsible for hostel related concerns in coordination with Hostel vendor.

Take care induction part for the new joiner and doing the clearance for existing.

SLR Bpo Service, Bengaluru -Karnataka Jun 2016 — Jan 2019

Assistant Admin, Facility Executive

Looking after complete administration work.

Creating report buying orders, dealing with vendors for food and transports.

Maintain meeting schedules, employee time tracking, and daily tasks

Supervising the canteen, safety, and fire defense, system, stationery items, electronic devices, telephone, printer's, internet, electricity, and housekeeping.

Maintain the contract for housekeeping, electrical, plumbing, management support employee’s management.

Coordinate with the vendors for AMC-s of the computers.

Make travel arrangements and team lunch, dinner, and party like firewall, office events like a performer of the month, etc...

Perform audits of own work.

Conduction each month fire drill for employee safety with the support of the government fire department.

Identify areas for improvement and assign workers to take care of the issues

Arranged rapid office equipment repair and maintenance with vendors.

Processed invoices and expenses to facilitate on-time payment.

IonIdea Bpo, Bengaluru -Karnataka Jun 2010 — Feb 2016

Admin Lead

Assist and support front desk management in handling visitors and clients.

Coordinate maintenance worker efforts to make sure employer property like buildings and grounds are kept up

Identify areas for improvement and assign workers to take care of.

Develop maintenance schedules and enforce them among maintenance staff.

Response to the emergency calls for the maintenance manager.

Tacking care the issue ticket was raised by the employee are managers and quickly resolving the issue for a smooth work atmosphere.

Communicate plans for upper-level improvement to maintenance worker staff

Taking care of the coordination of all electrical, plumbing, A/C maintenance.

Create itineraries, flyers, email reminders, and others, the key requests office assignments.

Maintains, Housekeeping, Cafeteria, Transport, etc…

Maintains clean and safe work environments to perform the job safely.

Cloudnine Hospital, Bengaluru -Karnataka Apr 2010 — Jun 2010

Sr’Admin Executive

Supervise daily administrative operations.

Coordinate maintenance worker efforts to make sure employer property like buildings and grounds are kept up

Identify areas for improvement and assign workers to take care of.

Develop maintenance schedules and enforce them among maintenance staff.

Response to the emergency calls for the maintenance manager.

Tacking care the issue ticket was raised by the doctors, nurses, and patients and quickly resolving the issue.

Communicate plans for upper-level improvement to maintenance worker staff

Taking care of the coordination of all electrical, plumbing, A/C maintenance.

Create itineraries, flyers, email reminders, and others, the key requests office assignments.

Maintains clean and safe work environments to perform the job safely.

Answer queries from doctors, nurses, and patients

Maintains the hospital overall admin work like EB, AC, Transport, Canteen, etc.

Technosoft Bpo, Bengaluru –Karnataka Nov 2006 — Mar 2010 Admin Executive

Handle administrative duties such as preparing Internal Memos/ Notices.

Maintaining all official records.

Check & reply to all e-mails daily, to make sure no mail remains non- responded by the end of the business day.

Maintain relationships with clients.

In charge of inventory control of stationery, paper (check and stock), sundries (check and stock), and issuing of purchase requisitions.

Handling Travel arrangements.

Regular supervision on security, housekeeping Cafeteria.

Other responsibilities in office as assigned by superiors.

Helping In HR-related work as, Exit-Interview, Full and Final Settlement

Leaves and Attendance Management

Handle requests, feedback, and queries quickly and professionally.

Monitor office supply levels record when appropriate.

Maintain strong relationships with vendors and keep price dates to get the best pricing on supplies and services.

Being the role of the primary point of contact between the employees and internal and external clients.

Greet visitors courteously and professionally responsible for visitors' registration, tracking of visitor's badges, and ensure visitors and escorted to their destination by our employees.

Key Result Areas: Facility Lead

Manage the overall services provided within the facility

Create a suitable environment for the purpose and needs of the facility, such as an office building

Use best business practices (Vendors) to manage and reduce operation costs

Create a budget for various facility needs and expenses

Compare costs for various services and goods before choosing the best options for the facility

Manage the maintenance of the building by performing repairs or contracting maintenance services as needed on a monthly bases

Track building upkeep as well as anticipated long- and short-term improvements and maintenance

Interview and hire certain facility employees and contractors, such as maintenance staff and janitorial services

Ensure the security of the building by researching and implementing various security measures, such as surveillance cameras or security staff members

Respond to emergencies or other urgent issues involving the facility

Key Result Areas: Facility Executive

Planned and coordinated all installations (telecommunications, heat, electricity, etc.) and refurbishments

Managed the upkeep of equipment and supplies to meet health and safety standards

Inspected buildings’ structures to determine the need for repairs or renovations

Reviewed utility consumption and strive to minimize costs

Supervised all staff facilities staff (custodians, technicians, groundskeepers, etc.) and external contractors

Controlled activities like parking space allocation, waste disposal, building security, etc.

Allocated office space according to needs

Handled insurance plans and service contracts

Kept financial and non-financial records

Performed analysis and forecasting

EDUCATION

Brilliant Institute of Technology

Diploma in Automobile Engineering

Chennai, Tamil Nadu

Graduated June 2006

Karnataka State University

Bachelor's Degree

Karnataka

Graduated April 2015

Karnataka State University

Masters’ Degree

Karnataka

Graduated April 2020

CORE

COMPETENCE

Appointment Coordination and Planning.

Manager Support

Managing Office Technology.

Meeting Preparation and Implementation.

Office Communication

Problem Solving

Professional Behavior and Attitude

PROFESSIONAL

SKILLS

Adobe Photoshop

Team Leadership:

MS Office:

Project Management:

Attention to Detail:

Data Analysis:

Multi-Tasker:

Excellent writing and communication skills

HOBBIES &

INTEREST

Cricket

Part-time faculty

Long drive explorer

loneliness admirer

LANGUAGES

English

Tamil

Hindi

Kannada

TECHNICAL

QUALIFICATION

Languages: C & C++ Auto CAD

Database: MS Access, MS Office, Ms. Excel

Operating system: Windows 98\2003 Windows XP, Internet Explorer

PERSONAL

PROFILE

Father’s Name: Stephen A

Date of Birth:10-09-1983

Marital Status: Married

I hereby declare that the information above is true to the best of my knowledge & belief.

Place: Chennai

Sylvester Kent

Contact this candidate