Manager Administrative Assistant
Resume:
KAREN T. BELTRAN
Deira, Dubai UAE.
**********@*****.***
Career Objective
To seeking greener pasture by focusing on my professional and personal career growth with the most reliable, credible, and prestigious company.
Summary
Talented good looking professional with strong background experience in handling customer service. A Bachelor of Science in Pharmacy graduate in Philippines with comprehensive experience in retail operation. A consistent strong-willed Sales Person cum Cashier for 9 years in retail industry in Dubai willing to meet or exceed the monthly set goal. Expertise in adapting at developing and implementing effective policies and procedures, willingness to undergo any required trainings needed for my professional growth and development. Displaying, practicing professionalism with impressive systemize reporting standard and excellent communication skills.
Professional Background and Accomplishments
Professional Experience
Chief Cashier / Receptionist / Admin Staff/Beauty Consultant
Provide professional till point service to close the sale and offer the customers an overall enjoyable shopping experience.
Encoding customer details in the system, and redemptions.
Responsible in updating ongoing In Store Promotion.
Doing the daily banking following the Standard Operating Procedures.
Opening tills with corresponding Cash Floats. Cashing up tills at the end of every business daily operations; counting and reconciling physical cash notes, credit card payments, gift vouchers, and credit notes against POS generated reports tallied and checked by Manager on duty.
Handling Store Duty Manager’s logbook update and key holder.
Monitor Shop floor sale every 2 hours as part of my back office responsibilities.
Personally handles and provides training to new joiners about till point.
Handles professionally any method of payment as per customer’s choice with confirmation.
Management / Training
Welcome customers into the store, offer them qualified advice on the available products, recommend/demonstrate appropriate products; and promote cross selling with a view to meet the customers’ needs.
Achieving excellent customer service, as per standard, leading as an example by everyone working on shop floor.
Merchandise goods on the shop shelves and display units, replenishing stocks as often required in conjunction with the Manager and Merchandising team.
Comply with all company policies and procedures, maintaining personal grooming as per the brand standards to represent the company in general.
Receptionist /Administrative Assistant
Working on daily, weekly and monthly reports and organizes and maintains files, necessary documentation system for efficient and orderly storage of documents for significant record purposes as well as for commercial reviews to conduct by direct line manager.
Maintain and update company database to tract client profile and payments.
Maintain of accurate neat case files in compliance with the company standard.
Set up and manage document files in hard copy and electronic form.
Responsible for answering the telephone in a professional manner.
Perform other duties and special projects that maybe assigned from time to time.
Employment History
Cashier Areej department Al Tayer January 17,2014 at present. Administrative Assistant/ Sales Person cum Chief Cashier Centre point Ajman, UAE January 22,2012 – Present, Cashier cum Sales Associate Nine Town Hypermarket Deira Dubai, UAE October 2008-December 2011 Sales Person Cum Cashier, Galdo Pharmacy Nov.2004-July 2008
Education and Training
Bachelor of Science in Pharmacy Graduate, Mindanao Medical Foundation College Davao City, Philippines (2003)
Oracle Training (2013); Fish Training Customer Service (2012); Point of sale training; LANDMARK Group LLC.
Fragrance and Basic Make up Training Avon Philippines
Bronze training/Beauty induction. AL Tayer Group LLLC.
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