Event coordinator

EVENT PLANNER

Results – oriented catering and events sales associate with hotel and banquet sales and operations experience.

ACHIEVEMENTS

●Outstanding Employee of the Year.

●Outstanding Employee of the month.

●Customer appreciation letters.

PROFESSIONAL EXPERIENCE

●Generate new clients and service existing clients.

●Enter all event related data into the system.

●Time of event/ date of event/ venue of event/ number of people/ decor details/ food arrangements/ beverage arrangements/ payment details e.c.t.

●Invite clients for site inspection.

●Through knowledge of profit and loos statements.

●Liaison between operation, Sales and clients.

●Maximize sales by actively listening to clients specifications and convey that to operations.

●To maximize revenue through pro-active selling technique & commercial management techniques.

●Train the catering sales team how to drive sales to achieve profits.

●Review contracts prior to event and make sure last minuet changes are communicated to the respective departments, before arrivals.

●Coordinated with internal departments like operations, production and front office and reservations.

●Generating & preparing reports on lost business, refused business for further market survey.

●Demonstrated outstanding customer service.

●Positively dealing with & learning from customer complaints & comments.

●Always follow the company policies and procedures.

●Prime focus on always delivering outstanding customer service for repeat business.

SKILLS

●Attention to detail.

●Proactive.

●Computer skills Delphi,Word, power point, Point of sale, other office jobs scanning, faxing, photocopier, emails etc.

●Interpersonal, verbal & written communication with clients and other department.

●Overall objective is to achieve client satisfaction and sales. Working with outside vendors,sales and operation.

WORK HISTORY

●NORTH WEST COMPANY (Department Manager) 2011 - 2015. MOOSE FACTORY. ON

●PLAZA MOTEL (Motel Manager)2008 – 2011. BRANTFORD. ON

●ESSO (Asst Store Manager) 2007 – 2008.BRANTFORD.ON

●ROYAL ORCHID METROPOLE HOTEL (Asst F & B Manager Banquets) 2006 – 2007. INDIA.

●STARWOOD’S HOTEL (LeMeridien) (Banquet Waiter to Ctering Coordinator ) 1997 – 2006. Dubai. UAE.

CERTIFICATIONS

● Successfully completed the Commitment to Excellence Course.

● Selling Techniques.

● Professional Reservation Sales.

● Successfully completed One (1) year Management Training in Food & Beverage.

EDUCATION

UNDER GRADUATION DEGREE

●Diploma in Hotel Administration, India (1994 – 1997)

HIGH SCHOOL

●GRADE 12. Central Board of Secondary Education (CBSE), Sharjah, U.A.E. (1992 – 1994)

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