Tech support

Orie Michael Chukwunonso

**, ******* ****** ******, ******, Lagos State

E – Mail: ****************@*****.***

****************@*******.***

Tel: 081********, 090********

Date of Birth: 11th March, 1990

Objective:

To work in an organization where I will be able to contribute my ideas, as well as help to achieve maximum success for the growth of self and organization. Educational Qualifications:

HND Computer Science 2020

Lagos State Polytechnic, Nigeria.

ND Computer Science 2013

Lagos State Polytechnic, Nigeria.

(WAEC)

Comprehensive Secondary School,Oriuzor 2006

Nkaliki, Ebonyi State

(FSLC)

Nkwegu Community Primary School 1999

Abakaliki, Ebonyi State

Relevant Work Experience:

Front-End Developer June 2019-Till date

Konga Online Shopping Limited

Konga Online Shopping Limited

• Implement new features for existing E-commerce site

• Smooth & Steady front-end workflow

• Utilized HTML, CSS, Javascript, SASS, NPM, Node.js and Git for konga E-commerce site

• Resolve design issues through root cause analysis and perform data cleanups

• Coordinate with team of UX designers to create and implement Content Management System Online Manager, Retail November 2018 – June 2019

Konga Online Shopping Limited

Managing online orders

Negotiating and Mediating solutions between a buyers and vendors.

Providing prompt resolution to queries from online and offline purchase from Konga.

Liaising with logistic teams regarding customer's orders and Merchant's returns.

Understand and execute team workflows (how issues are routed and resolved)

Constantly evaluating workflows and finding ways for them to be more efficient, relevant, and valuable both internally and externally.

Maintain high levels of confidentiality while investigating escalated disputes. Computer Analyst September 2014 – March 2016

Jopan Pharma

Creating of MO’s (Combination Processes for drugs)

Reconciling MO’s (NAFDAC)

IT support, (Internship) October 2013 – September 2014 Morning Dew Groups.

Computer Analyst

Recording and reconciling sales

Documentations

Additional Skills:

A good knowledge of Search Engine Optimization

Excellent Oral, Written Communication and Numerical skills.

Competent User of Microsoft office products such as word and power point.

Elementary User of Excel

Other Trainings:

Online Training: Managing Konga Pay(Fintech)

Digital Marketing Training (Social Media Marketing) Hobbies:

Travelling

Partaking in Christain Activities

Movies or Music and a Lover of Books

References:

Debo Adeyemo

Associate Lecturer

Computer Science Department

Lagos State Polytechnic

Tel: 080********

Chief Fred Orie

CNPP Chairman

Ebonyi State

Tel: 081********

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