Karim Hamza Abd Alwahed Hekal

Address: * ** ****** **, **** City. Cairo-Egypt.

Cellular : (202-***-***** 895

E - Mail Address : Kareem.hamza@sta - egypt.com

Date of birth: 01 / 09 / 1979

Military Service: Exempted

Martial Status: Married

Driving license: 279***********

Passport Number: A01116352

JOB OBJECTIVE

* Seeking the challenging career where I can apply my computer communications, and languages skills as well as my educational experience.

HIGHLIGHTS OF QUALIFICATIONS

*Ability to work under pressure.

* Able to learn new tasks quickly.

*Very good team work skills.

*Motivated, efficient, accurate, and detail-oriented. EDUCATION

* B.S.C Degree, Faculty of Commerce, Ain Shams University, Major Accounting year 2000.

* Post Graduate Studies at the global economy and the international relations from Ain Shams University.

(Diploma two years), graduation year 2002 grade (Good). LANGUAGES SKILLS

*Arabic: Fluent in reading, writing and understanding.

*English: Very good in reading, writing and understanding.

*Germanic: Fair.

COMPUTER SKILLS

*Windows 95, 98, 2000, XP, 2003,2007 & 2010.

*Microsoft Word 97, 2000, 2003, 2007 & 2010.

* Microsoft Excels 97, 2000, 2003, 2007 & 2010.

*Microsoft Outlook Express.

*Microsoft Power Point 2003, 2007 & 2010.

*Internet Explorer.

PROFESSIONAL SKILLS

*RETAIL-PRO Merchant Edition (version 8.5.1).

*RETAIL-PRO Customization for coding system (SQL SERVER).

*RETAIL Reports designing Course (how to make reports in the Retail- Pro Merchant Edition (Version8.5.1).

*Microsoft Business Solution (AXAPTA) Version 3.0.

*CRM System (Customer Relation Management).

*Visual Merchandising Course.

*Corel Draw (Version 12).

*HMIS (Hospital Management Information System) at DAR ALFOUAD HOSPITAL.

PAST EXPERIECES

*Working in (Fashion Retail):

STA ( Shamsi group for Trading & Agencies DALYDRESS, DALYDRESS DARE, DALYDRESS ACCESSORIES & PREMODA

) ( 110 stores allover Egypt )from 16/10/2014 till now as :

- Deputy Operation Director

• Liaise with superior to make decisions for operational activities and set strategic goals

• Plan and monitor the day-to-day running of business to ensure smooth progress

• Supervise staff from different departments and provide constructive feedback

• evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

• Manage procurement processes and coordinate material and resources allocation

• Oversee customer support processes and organize them to enhance customer satisfaction

• Review financial information and adjust operational budgets to promote profitability

• Revise and/or formulate policies and promote their implementation

• Evaluate overall performance by gathering, analyzing and interpreting data and metrics

• Ensure that the company runs with legality and conformity to established regulations

-Area Sales Manager:

I’m launched 32 stores in most of Egypt governorates like Tanta, Zakazeek, Mansoura, Shebein Elkoum, Damietta, Damanhour, Sohag, Asyut, Minya & Fayoum .

Responsibilities:

Financial Controls and Profitability Management

• Recommend budgets for areas and shops and submit proposal to the management.

• Review shops KPI’s and performance (sales vs. targets, stock reports... etc.) and communicate to the management.

• Benchmark shops against each other, set/reset/clarify objectives and identify Best Practices monthly.

* Operation:

•Sales Management- Achieving the Sales Target (Retail& Wholesale) and guiding the Sales Team to achieve the company objectives.

• Oversee in-store operational activities to enhance operation excellence through visits to retail stores, projects, and after sales.

• Liaise effectively with corporate office on all Retail shops requirements. Stock Management and Visual Merchandising

• Oversee effective stock management and the warehouse management

• Oversee visual merchandising of shops and provide necessary direction and support to ensure consistent and timely refreshing of visual displays.

• Assess store execution of merchandising plans, recommend optimum space management options (wherever applicable) based on store trends / category sales performance.

• Follow up on best sellers, slow moving items and give buying feedbacks.

People Management

• Ensure proper motivation and coaching for shops, wholesales and after sales teams.

• Ensure team receives necessary training and development as per job level to reflect on their capabilities and customer service. Marketing

• Manage all the marketing activities for the calendar period and the Brand Management

• Review brand performance and take necessary actions. Customer Service Management

• Ensure service in shops is up to high standard in order to keep the Company /Brand image.

• Manage database and customer feedbacks.

Business Development

• Recommend new sites/business opportunities/expansion

*Working in (Fashion Retail):

Venti Company for kids & Women wear from 02 / 12 / 2013 till 15 / 10 / 2014 as a:

- Commercial & operation Director.

Responsibilities:

Production plan

Sales forecast

Market research

Dealing cost + price plan

Buying investment budget

Analysis

Sub family report

Strategy

Profit Margin

Warehouse operation

Distribution curves for the whole company

Stores operation

Staff recruitment & training

Job Description

Financial Controls and Profitability Management

• Recommend budgets for areas and shops and submit proposal to the management.

• Review shops KPI’s and performance (sales vs. targets, stock reports... etc.) and communicate to the management.

• Benchmark shops against each other, set/reset/clarify objectives and identify Best Practices monthly.

* Operation:

•Sales Management- Achieving the Sales Target (Retail& Wholesale) and guiding the Sales Team to achieve the company objectives.

• Oversee in-store operational activities to enhance operation excellence through visits to retail stores, projects, and after sales.

• Liaise effectively with corporate office on all Retail shops requirements. Stock Management and Visual Merchandising

• Oversee effective stock management and the warehouse management

• Oversee visual merchandising of shops and provide necessary direction and support to ensure consistent and timely refreshing of visual displays.

• Assess store execution of merchandising plans, recommend optimum space management options (wherever applicable) based on store trends / category sales performance.

• Follow up on best sellers, slow moving items and give buying feedbacks.

People Management

• Ensure proper motivation and coaching for shops, wholesales and after sales teams.

• Ensure team receives necessary training and development as per job level to reflect on their capabilities and customer service. Marketing

• Manage all the marketing activities for the calendar period and the Brand Management

• Review brand performance and take necessary actions. Customer Service Management

• Ensure service in shops is up to high standard in order to keep the Company /Brand image.

• Manage database and customer feedbacks.

Business Development

• Recommend new sites/business opportunities/expansion

*Working in (Fashion Retail):

The international Company for trading and franchises (GIGGLES WEAR COMPANY) from 15 / 10 / 2009 till 01/12/2013 as a:

- Commercial & Operation Director.

- Responsibilities:

Production plan

Sales forecast

Market research

Dealing cost + price plan

Buying investment budget

Analysis

Sub family report

Strategy

Profit Margin

Warehouse operation

Distribution curves for the whole company

Stores operation

Staff recruitment & training .

Job Description

Financial Controls and Profitability Management

• Recommend budgets for areas and shops and submit proposal to the management.

• Review shops KPI’s and performance (sales vs. targets, stock reports... etc.) and communicate to the management.

• Benchmark shops against each other, set/reset/clarify objectives and identify Best Practices monthly.

* Operation:

•Sales Management- Achieving the Sales Target (Retail& Wholesale) and guiding the Sales Team to achieve the company objectives.

• Oversee in-store operational activities to enhance operation excellence through visits to retail stores, projects, and after sales.

• Liaise effectively with corporate office on all Retail shops requirements. Stock Management and Visual Merchandising

• Oversee effective stock management and the warehouse management

• Oversee visual merchandising of shops and provide necessary direction and support to ensure consistent and timely refreshing of visual displays.

• Assess store execution of merchandising plans, recommend optimum space management options (wherever applicable) based on store trends / category sales performance.

• Follow up on best sellers, slow moving items and give buying feedbacks.

People Management

• Ensure proper motivation and coaching for shops, wholesales and after sales teams.

• Ensure team receives necessary training and development as per job level to reflect on their capabilities and customer service. Marketing

• Manage all the marketing activities for the calendar period and the Brand Management

• Review brand performance and take necessary actions. Customer Service Management

• Ensure service in shops is up to high standard in order to keep the Company /Brand image.

• Manage database and customer feedbacks.

Business Development

• Recommend new sites/business opportunities/expansion

*Working in:

*Working in (Fashion Retail):

CUFF & COLLAR Company for the Ready Made Garments from 01 / 10 / 2008 till 01 / 10 / 2009 as:

- Operation Manager :

Responsibilities:

• Build annual business plan to reflect brand positioning.

• Responsible for pricing for all stock within the brand & margin strategy where applicable

• Develop internal & external relationships where necessary to benefit the Business

• Negotiate positioning of brand, including product ranges, development, pricing & competitiveness

• Decide financial sales plans & forecasting for the new stores

• Agree the planning (Including open to buy), ordering, allocation & subsequent replenishment based on receipt & distribution of merchandise, building stock for peak trading periods & mitigating terminal stock.

. Responsible about SMS & magazines campaigns plus managing all the marketing activities for the calendar period and the brand management.

*Working in (Fashion Retail):

CONCRETE COMPANY FOR THE READY MADE

GARMENTS FOR SIX YEARS FROM 17 / 08 / 2002 to 30 / 09 / 2008 IN CHARGE IN SEVERAL POSITIONS LIKE THE

FOLLOWING:

- Marketing and Advertising Manager for Concrete and Euro-Med companies that contain (Oltre, Motivi Italian ladies wear). Responsibilities:

* Responsible for establishing policies and procedures that leads the company's expansion, a nd is also responsible for follow -competitorsup to and about choosing the new branches & franchises locations and I was delegated to negotiate about our conditions to proceed any deal inside or outside Cairo & I was trying to open a new markets outside Egypt for Concrete, and with the help of other departments we were achieving the monthly and the annual targets. responsible also about all the marketing activities & campaigns from media & radio plan, outdoor, indoor, magazines & SMS campaigns, choosing models and photographing locations etc.

- Area Sales Manager

Responsibilities:

• Build Annual Business Plan to reflect brand positioning.

• Develop internal & external relationships where necessary to benefit the Business

• Negotiate positioning of brand, including product ranges, development

& competitiveness

• Decide financial sales plans & forecasting for the new stores

• Agree the planning ( Including open to buy), ordering, allocation & subsequent replenishment based on receipt & distribution of merchandise, building stock for peak trading periods, & mitigating terminal stock.

• Lead multi-site store teams to meet their targets, responsible for all stores and employees development including performance management, coaching and identifying development, and be accountable for visual merchandising in assigned stores, also actively contribute to the development of business initiatives including new stores and store closures.

-Distribution and Sales Manager at the Sales Department in the Commercial Sector.

Responsibilities:

* Responsible about sales analysis, distribution curves. & all the procedures that leads to achieve the monthly & annual target.

-Customer Service Department Manager.

Responsibilities:

* Responsible about customers satisfactions and handling any problems that facing the clients

* Working in:

DAR ALFOUAD HOSPITAL in the administration support and special programs management from 01 / 04 / 2001 to 07 / 07 / 2002. HOPPIES & INTERESTS

* Reading Books, Traveling, Swimming, Playing Football, Tennis, Riding Horses & Cars, Walking, Running and Glider Flying. Hope my qualifications and experiences meet your needs.

Contact this candidate