Front Office Customer Service

S.K. Teshani Niwarthana

Mobile no: 076*******

Email Address: ade1sr@r.postjobfree.com

Objective

Seeking a challenging and a rewarding position that will allow me my professional growth and fulfillment in my career which enable me share my skills and knowledge towards the company growth.

Highlights of Qualifications

A highly competent, motivated and enthusiastic multi-tasking with the Experience of,

Working as part of a team in a busy office environment.

Well organized and proactive in providing timely, efficient and accurate information to customers, managers and work colleagues.

Approachable, well presented and able to establish good working relationships at all levels.

Ability to learn quickly.

Work Experience

Company : Grand mart general trading L.L.C in U.A.E, Ajman

Position : front office & cashier

Date : March 2019 to 05 march 2020

Company : Dialogue Telecom, Colombo

Position : Administration and Customer Service

Date : April 2017 to December 2018

Responsibilities

Stationery and office materials purchasing/monitoring/ Consumed/Stocks/Stationery Requisition.

Book keeping (office documents) including all utility bills.

Established and maintained records for all business correspondences with great responsibility ensuring the accuracy of the same.

Entering data in databases and maintaining accurate records of valuable company information.

Provided with all necessary hospitality services arrangements for the customers and escorting them to relevant staff members offices if necessary.

Established an excellent relationship with customers/clients in order to promote the good will of the company ensuring the best communication with them.

Provided an excellent customer service as per company policies and procedures.

Resolved customer queries efficiently & promptly within company guidelines before escalating to higher level if necessary.

Educational qualifications

General Certificate of Education (Advanced Level). Held in 2016.

General Certificate of Education (Ordinary Level). Held in 2013.

Skills and Training

Proficient in Microsoft Office including Outlook, Excel, Word, Power point.

Basic HR management training Course.

Languages known

English

Sinhalese

Personal & passport details

Name : S.K. Teshani Niwarthana

Nationality : Sri Lankan

ID No : 978404103 V

Passport # : N7985074

Religion : Catholic

Birthday : December 05, 1997

Gender : Female

Civil Status : Single

I hereby certify that the above information are true and correct with all of my knowledge.

Yours Sincerely,

S.K. Teshani Niwarthana

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