Manager Contact Details
Resume:
PERSONAL INFORMATION
South African
White, Female
English & Afrikaans
Valid Driver’s License
Own Transport
Single
Notice Period – 1 Calendar Month
ID Number: 871**********
EXPERIENCE
SENIOR DEBTORS CLERK • TRAVEL WITH FLAIR • JULY 2015 – CURRENT
DUTIES:
Quality control and checks for client invoices
Submit invoices to clients on a weekly basis
Receipt and allocate payments from clients
Bank payments from clients in correct cash book
Importing remittances of payments to paperless hub
Follow up with clients for payment on outstanding invoices due through email and telephone communication
Attending monthly client meetings
Resolve queries and assist clients telephonically
Preparing monthly Age analysis reporting to give feedback to team leader and manager
Preparing Query report and Open voucher / accrual report for clients on a monthly basis
Creating payment batches on the system to upload credit card transaction payments
Prepare client specific excel spread sheet / summary for client to process information
Compile paperwork for each spread sheet ensuring all documents are attached and completed
Reconcile Diners / Amex statements for Air and Land transactions. Ensuring all invoices and documents are submitted to the client
Monitor account on a weekly basis to ensure all invoices reach the client and all payments are received for outstanding invoices
Monitor submission of invoices to clients to ensure all clients receives their invoice and to avoid duplications on submissions
Communicating with the clients on a daily basis
Assisting my team members with queries or as they need any assistance
Assisting team leader with daily attendance register when needed
Assisting team leader with daily cash flow report when needed
Assisting team leader with daily ageing report when needed
Check and signing of credit notes
Check and signing of journal motivations
Preparing Ad-Hoc reports on client and top managements request
Reviewing Debtors Reconciliations ensuring correct and accurate detail provided to clients
Preparing Monthly Management fee Reports and Invoicing to the clients for payment
Verifying detail and loading of new clients on the system
Assisting team leader with preparing Monthly Targets report divided between Debtors as per Debtors accounts for collection purposes
Receipting and banking payments received daily ensuring its balanced and banked in correct cashbook
Managing of Clients credit limits
Escalation of client queries where operations and top management intervention is needed
Assisted Processing Department to process invoices
Health, Safety and Environmental Representative – Responsible for internal audits, risk assessment, incident and accident reporting, Injury on Duty, First Aid, Yearly HSE audit and preparation work for audit.
2IC(2017 – Current) Assisting with delegated tasks given by team leader and manager from solving queries, running reports, assisting with projects for clients in re-printing to submission of outstanding invoices from other team members
Appointed COVID-19 Compliance Office
Daily screening of employees
Daily reporting on employee capacity
Daily Walk-Through Risk assessments
Training of employee’s on COVID-19 precautions
Issuing of PPE to employee’s
Daily screening and attendance registers
COVID-19 Risk assessment and updating of the assessment
Writing and implementing of COVID-19 Policies and regulations.
RECEPTIONIST AND DEBTORS CLERK • LITTLE GREEN BEVERAGES • JUNE 2014 – MAY 2015
DUTIES:
Answering, assisting or re-route all incoming calls
Assisting clients with orders, accounts, queries and deliveries of stock
Assisting sales team with orders from clients, quires on accounts or stock
Assisting delivery team with routing and planning of deliveries
Reporting to Managers on stock on hand, deliveries and accounts
Stock Controller – Stock takes, checking stock / materials, ordering stock
Packing of stock in warehouse and for clients
Full Debtors Function – Receiving order, creating picking slip form stock to be delivered to processing the invoice and submitting it to client / customer
Processing “Goods Received” notes for materials received and capturing stock on system
Allocating payments from clients and suppliers
Following up on payments via telephone, emails or sms
Follow up on orders delivered and if all stock is received
Following up on damages or expired stock
Uplifting damages or expired stock
GENERAL OFFICE MANAGER• COSTA MOTORS • JANUARY 2010 – MAY 2014
DUTIES:
Full Debtors Function
Phone debtors to follow up on outstanding payment
Ensure that account and contact details are correct
Phone clients to ensure payment arrangements are honored
Suspend accounts where no commitment of payment is received after call to clients
Respond to all emailed and telephonic queries received, seeing matters through to completion
Invoicing and submitting invoices to government department or private customers
Increase Cash Flow
Continue building and enhancing client relations
Ensure monthly target is reached
Management of 8 Mechanical Technicians, 2 Cleaners and 1 general worker
Client Visits
Ensure staff are trained with continuous up skilling
Reporting to CEO
Opening and closing accounts
Insurance Claims
Ensure that all processing is done in order for system to close for month end and reporting
Quotations for government, insurance companies and private Clients
General HR duties and Payroll
Daily workshop bookings
Schedule all work for each Mechanical Technician
Opening Job cards
Fleet Management
Feedback to customer on work to be done
Roadworthy arrangements for government, insurance companies and private clients
Assisting with call outs / breakdowns
SENIOR CREDIT CONTROLLER• AMPATH PATHOLOGY • FEBRUARY 2007 – OCTOBER 2009
DUTIES:
Processing, allocation and reconciliation of accounts
Handling rejected medical invoices
Investigate reason invoice is over paid or short paid and take
Necessary steps to correct balance to zero buy either refund, submit short fall or allocating to other outstanding invoices
Handling enquiries from patients, doctors or Medical Aid
Problem solving on accounts
Preparations of bad debt invoices
Correction of information on invoices
Collecting payments
Customer relations and client visits
Filing
EDUCATION
MATRIC • 2006 • HIGH SCHOOL CHRISTIAAN DE WET
English
Afrikaans
Mathematics
Biology
Science
Computer Science
AFTER SCHOOL QUALIFICATIONS
NATIONAL DIPLOMA IN ACCOUNTING • 2019•
Still in progress
DETECTING AND PREVENTING FRAUD • 2016 • INSTANCE CONSULTANCY
Certificate – 1 Day
L.E.A.D (LEADERSHIP EXPLORATION AND DEVELOPMENT PROGRAMME) • 2019 • DYAD TRAINING DEVELOPMENT
Certificate (SAQA Accredited ID 252031) – 1 Year – Still in Progress
HEALTH, SAFETY AND ENVIRONMENT REPRESENTATIVE • 2017 - 2019 •
Certificate
HEALTH, SAFETY AND ENVIRONMENT INTERNAL AUDITOR • 2017 - 2019 •
Certificate
HEALTH, SAFETY AND ENVIRONMENT COMMITTEE MEMBER • 2017 - 2019 •
Certificate (automatically with HSE Rep)
FIRST AID LEVEL 1 • 2017 - 2018 •
Certificate
FIRST AID LEVEL 2 • 2018 •
Certificate
BASIC FIRE FIGHTING • 2018 •
Certificate
COVID-19 COMPLIANCE OFFICER • 2020 •
Appointment
COMPUTER PROGRAMS
All Microsoft Office Programs (Excel, Word, PowerPoint, Presentation, Publisher, Outlook)
Meditech
Pastel Sage
Ess
Quick Trav
Paper Trail
REFERENCES
Travel with Flair – Debtors Manager – Sibusiso Nkosi 012-***-****
Little Green Beverages – Manager – 072-***-****
Costa Motors – Owner – Manual F Da Costa – 082-***-****
Ampath Pathology – Supervisor – Lorinda Du Plessis – 072-***-****
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