Front Desk Customer Service

Nwakaego Loveth Nwaogu

F r o n t D e s k O f f i c e r

about me

Friendly and energetic Front Desk Receptionist with 5 months of experience providing exceptional customer service to clients at a busy 3-star property. Seeking to leverage professional and hard-working attitude to help build the organizational brand as a front desk agent for your Institution. contact

+234-***-**** 758

**************@*****.***

Block E8 CBN Quarters, Trans-Ekulu

Enugu.

EDUCATION SKILLS B I ODATA

B.Sc. Soil Science

(Second Class Honours: Lower Division)

Abia State University,

Uturu, Abia State.

2012 -2017

Brilliant Communicator (Written and

Verbal)

Outstanding Interpersonal Skills

Effective Time Management Abilities

Excellent Organizer and Detail

Oriented

Date of Birth: 11 Oct 1993

State of Origin: Abia State

Gender: Female

Marital Status: Single

Religion: Christian

professional experience

FRONT DESK OFFICER Mavis Hotel Enugu, Enugu State.

• Welcomed guests on arrival and provided information regarding availability, room types, room rates

• Assigned rooms to guests pertinent to their needs and choice

• Provided information regarding hotel policies and activities in response to queries both on the phone and in person

• Maintained inventories pertinent to vacancies, reservations and rooms

• Compiled reports relevant to guest accounts, receipts and vouchers both manually and electronically 02/2016 – 06/2016

06/2016 – 01/2017 STUDENT INTERN National Root Crop Research Institute Umudike, Abia State.

• Identification of various flower species as well as their unique planting methodologies

• Characterization of Agro-Chemicals and their safe handling procedures

• Ran various analyses in soil laboratories including Total Exchangeable Acidity, Available Phosphorus, etc. Neat and Professional Appearance

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