Manager Training
Resume:
Mayank Kumar Sharma
ade1lw@r.postjobfree.com
EDUCATIONAL BACKGROUND
Master of Business Administration in Human Resources Management.
Graduation with Computer Science.
Diploma in Computer language/Aviation & Hospitality Management.
Several Certificates such as – Yes! I Can, Count on me, Service Excellence (Leadership Version), Train the Trainer, First Responder, First thing First
COMPETENCIES/KNOWLEDGE PURVIEW
FRRO handling, Visas for expats, MHA Handling
Talent acquisition
MIS Management
Performance Management System
Taking care of employee welfare activities
Responsible for Induction programs & conducting trainings
Auditing of Policies & Processes / Records
Ability to work & Perform in a team, under a goal oriented environment
An effective communicator with excellent relationship building skills
Employee Grievance handling, Discipline and legal issues and counselling EMPLOYMENT SCAN
Assistant Manager Human Resources with Radisson Blu Kaushambi Delhi NCR : (Nov. 2017 Been part of the pre-opening team of Park Plaza Kaushambi Delhi NCR(Radisson Blu Tower)- (02 Properties) - The entire gamut of generalist HR Operations, Managing a diverse workforce and Statutory Compliance
Accountabilities:
Recruitment & Selection: -
Annual manpower planning, Analysing attrition trends, managing vacancies
Effectively managing recruitment process, conducting reference checks
Recruitment under Apprenticeship act.
Maintaining an active databank of potential candidates through referral generation, web sourcing, campus interviews, internal network, mass mailers and social networks, educational institutions, newspaper or electronic media. Updating senior management on recruitment every month
Coordinating with H.O.D.s for their manpower requirements, Monitoring job postings and timely closing, understanding needs, select and secure top notch profiles for multiple concurrent positions
Retained minimal recruitment costs zero – low cost while hiring from the sources. salary fitments, offering negotiations and closing
Coordinate of the complete recruitment life-cycle for sourcing the best talent from diverse sources and the post-selection activities such as generation of offer / appointment letter On boarding :
Supervising joining formalities ensuring that all joining papers filled by the candidates and supporting documents are submitted on time including their medical reports.
Developed well-planned induction programmes to enable the new employees to get the information about team and product.
Allotment of employee code, bank account formalities, id cards, putting request in respective department for configuration of E mail id and for printing business cards. Performance Management System –
Assessing employee performance on a periodical basis(3 Month, half yearly and Annual Appraisal)
Managing Performance appraisals yearly for the entire organisation – Handled – Bell curve, 90 Degree, 18 Degree appraisal system
Preparation Annual performance appraisal reports.
Charting out promotions, Bonus and salary increments
Directs and monitors the conduct of performance appraisal as per set schedules, provides technical guidance to appraisers
Career Progression & succession Planning, Identification & development of potential performers
Human Resource Information system –
Preparing Monthly MIS (Single line sheet, Dash Board, Budget Tracking, Leave Encashment
& Gratuity, Addition /Deletion for mediclaim, Auditing of records, Joining & leaving, attrition and manning) and team counts
Updating and maintaining all employees data on a monthly basis on SAP for payroll processing
Monthly Recruitment Report
Got a new software – HRIS which has all the H.R. Modules – Starting from Recruitment – till F’N’F
Government Liaising –
Liaison with Govt. Offices (E.S.I., P.F., Labour Office/Court, I.T.I.) and ensure that all the returns are submitted on timely basis.
Coordinate with TPA & Insurance Company for monthly addition deletions & claims settlements.
Actively participating and coordination for the renewal of policies, negotiating the annual premium for Mediclaim and accidental policies.
Employee Engagement & Welfare:
Planning Annual Event / Activity Calendar.
Handling Rewards & Recognition Program.
Conducting Regular inspection of Lockers, Bunker, Recreation Room, Suggestion box, Notice Board & cafeteria. Ensure their upkeep. Schedule a monthly cafeteria meeting.
Offering Human resource Handling employee’s queries, grievances.
organising open house forums, Fresh eyes, GM Connect & control the cafeteria operations Training and Development –
Keep Suggestions for training based on performance analysis of employees
Coordinate entry point training, On job training, Departmental Training, Supervisory & Managerial Training
Conducted Training sessions on business etiquettes, Telephone manners, guest service standards, guest handling, grooming standards
Educating the employees about company policies and procedures following with safety standards
Health and Safety –
Conducted weekly inspection of all kitchens, Locker rooms and Cafeteria in order to meet with the health & Safety standards and ensure safe working in the property.
Monthly inspection of First Aid Box for each department. Payroll Management -
Monitoring the manual & biometric attendance in the organisation. Processing payroll for all employees and providing detailed clarification to employees on salary and payments.
Coordinating with finance and bank for timely disbursement of salaries into accounts.
Maintaining and processing flexi pays through software.
Taking care of Exit formalities i.e exit interviews, clearance, Full & Final Settlement of salary.
Data entry for new joiners, left employees, reimbursement, over time, service charge in salary software ALIF Prism and the whole salary processing.
Comparing salary through Excel and software (Prism, HRIS)
Maintaining leave records monthly and annually as well. Vendor Management -
Coordinating with different vendors and contractors for day to day operations.
Dealing with contractual manpower for routine work and responsible for statuary compliances under contract labour act.
General Administration –
Extending Administrative Support for existing and new projects
Furnishing reports and records to the top management
Facilitates the development of appropriate organisation structures with clearly defined roles and responsibilities and manpower requirements.
Pay structure, rewards, salary process, issuing letter of confirmation, extension of confirmation, Promotion / Increment letters
Manpower audit and handling corporate communications Floor Manager / Human Resources Executive with Lodhi Property Company Limited :
(Dec 2011 – Oct 2017)
Accountabilities:
Responsible for E.S.I. & P.F. Compliances and Administration of benefits under these schemes
Responsible for Manual & biometric time attendance and leave records for salary purpose
All salary related entries in salary software RAMCO
Responsible for uniform, I. D. cards, Name badges, Documentation, Filling
Maintaining personal files and verification of selected employees
Determining motivation & satisfaction levels of employees through personal interaction
Handling divisional rewards & recognition program organising festivals celebration like - Holi, Women’s day, Independence Day, Valentine’s day, World environment day, Food festival
Organising Medical health check up camp, Pre employment health check up records
Ensuring smooth operations at all times and maintaining proper decorum & discipline by implementing & modifying policies and procedure. Administer matters pertaining to safety, Transport, Housekeeping and supervise basic facilities in the organisation. Floor Manager with DLF Emporio Restaurants Limited (Jan 2009 – Nov 2011) Started as a Guest Service Associate, got promotion as a Floor Manager. Achievements: (Selected Result) - Conducted mass hiring drives including campus hiring. Represented the Hotel for campus interviews, Recruitment of more than 200 employees for all the Departments for Pre-Opening Hotel-Park Plaza Kaushambi Delhi NCR.
Developed the Human Resource Manual for Park Plaza Kaushambi Delhi NCR.
Created Pre-Opening Training Plan for Park Plaza Kaushambi Delhi-NCR.
Designing and Monitoring of Weekly Audit Plan in accordance with Brand Standards Implementation and Quality Check for both the Hotels.
Responsible for the developing and Administering training program for the employees, monitoring CSR activities and Guest Feedback Tracking System
Developed a grooming assessment form, Induction module, Trial form
Coordination for training on First aid, Fire Fighting
Has kept an presentation on How to create an organisation culture, which is rewarding, supportive, open, people centric, and recognizes good performers
Organised 02 sports activity( 01 indoor & 01 outdoor) per month in less occupancy months
Successfully handled Training dept. solely for 01 year ACCOLADE:
Get selected for the district level cricket team
Got an award for Developing a Software
Successfully introduced HRIS software to the hospitality industry
Successfully added Retention allowance in salary structure to reduce attrition rate
Successfully accomplished LinkedIn Excel challenge Personal Minutiae:
Present Address: C – 17 Surajmal Vihar, Delhi – 110092 Permanent Address – Bulandshahar (Uttar Pradesh) D O B : February 15, 1987
Marital Status – Single
References - On Request
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