Design Designer

Milind Bhanji

Senior UI UX Designer, UX Practice Lead, Interaction Designer – HCI™ Certified

Cell: +91-985*******, +91-930******* Email: ************@*****.**.**

Summary & Objective: Senior UI UX Designer and Interaction Designer leading role with 16+ Yrs. of experience to elevate User Experience process in IT Services and Software development.

Achievements: UX Design practices for optimizing user engagement for brands such as American Express, Cisco, Wells Fargo, Intel, Citi Bank, John Deer, Cloud T-Sys, TransAmerica, Molex, First Data, ProSight, JSW etc.

Skills: UX Design, UI User Interface, Usability Solutions, HTML, CSS, Product Strategy, Problem Solving, Machine Learning, Interpersonal Skills, Prototype, Interaction Design, Business Requirements, Information Architecture, JavaScript, Bootstrap.

Profile Summary:

Focused on business growth and furthering UX along with Global counterparts to effectively span business domains as BNFS, Insurance, Travels, IoT and Automation

Work closely with Business Groups, Product Management, Business Analyst and Development teams to align designs with the overall product and business strategy

Analyze requirements, follow industry standard user research methods including contextual and individual interviews, while observing the users in real environment

Translate concepts into User flows, Wireframes, Mockups and Interactive Prototypes that lead to intuitive user experiences

Excellent knowledge of UCD methodologies, cognitive, behavior, emotional psychology to computer science

UCA - User center analysis, Persona, Card Sorting, Empathy mapping, Use Cases, User Flows

Expert knowledge with Sketch Adobe XD and Axure for site maps, user flows, wireframes, etc.

Usability testing - AB Test, Expert review, Optimal Workshop, Eye-Tracking and heatmap

KPI – Key Performance Reports share with management, stack holders and DM, PM.

Development knowledge HTML, CSS, JQ, Frameworks, JavaScript, Web 2.0, Web 3.0

Commercial Art experience for Advertising and Publication as advantage

UX Certification:

Human-Computer Interaction (HCI-IDF™)

Dynamic User Experience UX, User Research - Methods and Best Practices, Psychology of Interaction Design ID, Practical Guide to Usability, User Research Best Practices

Tools: Adobe XD, Sketch (Mac), Adobe Dreamweaver CC, Adobe Photoshop CC, InVision, Balsamiq, iRise Studio, Adobe Muse, Microsoft Visio, Power Point. Adobe Fireworks Flash Corel Draw, Adobe Illustrator.

Professional Experience:

1. UX Consultant (Freelance) - Pune / Mumbai / Bangalore. (Sr. UI/UX Designer– 11/04/2019 to Till Date)

AbroadShiksha (UX Consultant) - Pune

Secure admissions overseas and get personalized assistance portal. Its startup project with Edugild Pune.

Platform: Microsoft .Net

Software: Balsamiq, Axure RP, Adobe Photoshop, Vision

Role: Project Estimation and Business Understanding, User Research – Persona Comparison, Wire Frame – Card Sorting, User Interactive Prototype, Usability Testing and Solutions, Heuristic Analysis

IoT Automation – Contract. (Location Pune, Bangalore)

ERP Application: Understand strategy of vertical integration of processes and key functions, along with strong customer focus allows us to operate successfully, created ERP products with a high technological input.

Platform: Java, Angular JS, HTML 5, CSS 3.0

Software: Adobe XD, Adobe Photoshop, InVision

Role: UX Practice Lead - Consultant. Interactive Prototype, Information architecture, User research and Marketing feedback mapping, Usability Test and KPI Reports, Heuristic Analysis

Trade Market XTS – Desktop Application (UX Consultant) Location Pune, Mumbai

XTS is an advance multi-asset Order/Execution Management System (OEMS) for buy and sell side trading firm that delivers to precision, performance and scale your electronic trading business compliance.

Role: Sr. UX Design Consultant. Interactive Prototype, A/B Usability Test and KPI Reports, Heuristic Analysis

2. SoftDEL Systems Pune. (UX Practice Lead – 07/03/2018 to 10/03/2019)

Automated Building Sys. Dashboard – Molex USA

Facility management connected new and innovative solutions. Dashboard that displays sensor information and provide autonomous decisions to be made by the system light controls.

Check the key metrics such as the numbers of floors, zones and capacity details that PIE covers.

Design Tool DT – Molex USA

Facility administrator can draw and manage floor zones for Fixtures and Sensors. Unify and commissioning steps in one tool.

IOT Responsive application speeds up the process entire data into design project / site.

Facility management streamline the process of finding uncommissioning devices.

Intel Building Management Platform– Intel USA

It connects to a broad set of building systems and sensors, filters and securely transfers their data to the cloud. It is a secure, management platform that gives third party Building management applications easy access to building's data and "things”.

Data represented on the application network and the services that are used to move data from one BACnet node to another.

Role: Leading UX and development team, Requirement gathering- Competitive analysis and brand standards, User Research – Interview, Persona and Empathy mapping, Interactive Prototype - Adobe XD

Usability testing and solutions, Heuristic Analysis, Test – Dashboard, DT Tool

3. Yash Technologies Pune. (Lead – UI UX Design – 02/01/2017 to 12/01/2018)

Automation Mfg. Application – Vision (John Deere – Client Site)

Industry end users ensuring shop, field, and lab technicians are completing work accurately and efficiently. Easily create or find past project / activity information to process and stay informed about new activities to react quickly. Minimize time spent on nonskilled labor for tracking orders and work requests.

RWD is the approach that suggests that design and development should respond to the user's behavior and environment based on screen size, platform and orientation.

Role: Lead UI UX Design – Information Architect

Understand business requirements – Context, UX Architecture for Process and Modules, Interactive Prototype - Adobe Photoshop, In-Vision Interactive End Users Experience, Usability Solutions and Testing, Heuristic Analysis

JSW – Automation Mfg. Application

Manufacturing Execution System (MES) has been developed in multiple technologies and now Jindal steel plant intends to transform MES into a single technology platform across all units.

The main objective of the project is to have a uniform technology. The project covers all available functionalities and features in the current system. In addition, specific functionalities will be included during the detail design stage.

4. Syntel Pune. (Technical Specialist – UX Design – 06/04/2011 to 30/06/2016)

Iris NSO Tool – Cisco USA

Administrator team uses this tool for system mapping. I coordinate with users and client architect for understanding work flow and goals.

Role: Work with scrum master, architect for business goals, end user, and field studies.

Generate user personas and scenarios to document user needs and behavior.

Conduct usability research expert reviews, competitive analysis, task analysis, card sorts, and usability tests.

Conduct heuristic evaluations on existing products.

Wells Fargo – Client Site Bangalore.

RIA Framework – Fast Card Process Understanding business requirements and created interactive prototype for Java Development in iRise.

Implemented fast card request solutions for complete business goals. Designed user interface and brand experience consist for end user.

Role: Conduct usability research, task analysis, card sorts, and usability tests

Define the user interaction model and work flows for key tasks.

RIA Payments “American Express”

Rich internet application created for merchant’s payments services for international customers. Usability solutions implementation and getting smart user experience to end user. Its Responsive Web Application design is supporting to all screens and devices.

Role: Understand and identifying primary nouns for payment business.

Developed user-driven information architecture with scrum maters, tech architect. Engaging in UCD task.

Cloud COE – T Systems Dashboard.

RWD - Responsive Web Design: Data transfer dashboard project is the approach that design and development should respond to the user’s behavior and environment based on screen size, devoice and platform orientation. The practice consists of a mix of flexible grids and layouts, images and an intelligent use of CSS and media queries.

Role: Created user profiles, personas and scenarios.

Developed meaningful interview questions carrying out effective user’s task.

Understanding the challenges of survey design and analyzing task flow.

Citi Bank “R&LS Report Tool”

R&LS Data Capture and Enrichment Tool. Its online reports generation tool I created application design from scratch. Understanding business goals and given solutions which implemented successfully.

Role: Facilitate project communication across a multidisciplinary team throughout all phases of the project goal. Created user-centered design in an agile software development environment

Worked on technical topics relating to network management, system administration.

Amex ‘GTT’ Global Supplier Billing

Work with Client and developer team to design UI and improve current UI to reduce complexity and improve usability solutions.

ProSight* Insurance

Understand business requirements, end user needs and input from cross-functional teams into differentiated design solutions for Insurance Reports Portal in SharePoint and .Net. Technology.

Learning Management Systems, Library Management System - Syntel

LMS is intranet application for resource learning and training management system. I convert this application in new Syntel branding User Interface and implemented smart user experience for end user.

Mobile Computing – Research and Development

I am leading responsible role for User Interface, Wire Frames, Application Designing, Mock-ups creation and development for Android, iPhone,

Usability Standards define and implemented in apps for smart business experience.

Mobile Applications: Usage Based Insurance (UBI),myWallet, SMARTmove Framework, FX Payment, John Bud Automobile Services, MediRedeem, MobiShop, and Nomura, IRDA insurance etc

Research Role: Usability standards define, Application Branding, Users demographic profile, Form factors and orientation, Creating custom frameworks for rapid prototyping, Aesthetic Navigation Designing

5. MPCS Pvt. Ltd, Pune. (Sr. UI Designer – 04/01/2010 to 01/04/2011)

Online Insurance Product WorkersCompExpert™

WorkersCompExpert™ is a fully integrated platform for Workers Compensation. It is web-based and can be deployed as individual policy, claims or billing modules; or as an integrated end-to-end suite. Whether the need is for on demand underwriting product changes, vendor portals, mobile applications or agency portals our platform enables your insurance performance.

“MacArthur” This project is online Insurance Application. I created UI Design for multiple device and monitors. Understanding business and created Usability Solutions for desktop application.

Job Profile: User interface - layout, fonts, colors, spacing, resolutions and more, Content - value proposition, forms designs, user instructions, Easy Navigation for product application, A methodical approach to planning the product's marketing material, Persuasive Web3.0 standard design elements

6. Tavisca Solutions Pune. (Sr. UI Designer Lead – 02/08/2008 to 30/11/2009)

The Graphical User Interface (GUI) has been developed keeping User Experience and Usability Solutions for user end in mind such that it is widely recognized as a highly ergonomic solution by customers.

Travel Technology Solutions “Rovia USA”

Online travel booking application for car Rental Company, leading hotel / vacations / villas / holiday packages excursions inventory suppliers and wide variety of payment gateways.

I have given Usability solutions effectively, fulfillment online ticketing. Created Prototypes, Wireframes and Graphical Flowcharts

“BucketList Trips”

This is Destinations and Travel social networking blog. Coordinate with US client and to ensure that the client gets complete support for goal. I created UI Design, User Experience solutions.

“Sears”

Trip Booking Solution is part of online Shopping Experience at Sears. It is a comprehensive next generation booking engine, B2B / B2C / B2C2C distribution solution. User Experience Consulting, Project & Process Management, Requirements gathering and analysis for Airline, Hotel and Car booking. Creating users profile and personae extend existing framework for identifying basic user types and design usability test recruiting screeners.

Job Profile: User Experience, Usability and Business Solutions, Wireframes development and documenting the front-end requirements, Leading the development team for implementing CSS code structure, XHTML 1.0 Strict Validation, Semantic Code Structure, Accessibility Tags, Browser Compatibility etc

7. ITCube Solutions Pvt. Ltd. Pune. (Sr. Web UI Designer – 30/05/2005 – 31/07/2008)

I create UI solutions for the clients’ business objectives and strategies. We create User Interface for online application development and maintenance projects. I worked Ensured that brilliant ideas can be successfully translated into quality Web-2 experiences.

Coordinate with client for email marketing campaigns and newsletters. Integrate graphic elements created for print into a coordinated online campaign for UK, UAE and USA clients.

Projects:

ACS-Apt Hertfordshire, WD USA., Shipcom Wireless, Houston TX USA. “NHS” Institute for Innovation and Improvement UK. CCHMC US. DI (Digital Innovation Inc., US) A1 Discovery Tours. Caden Design solutions India. Covenant Churchill Hospital UK. Glocrest. Herefordshire, WD2 4YH, UK. Moveable Cubicle Inc.

Roll and Responsibility: Created UI Designs for RFID, Dashboards, and Online Applications, Requirement Gathering, Analysis, Graphic Design, Logo Design, Website Design and Development, General supervision, design, code and unit test according to the specifications, Responsible for designing e-Mail Marketing Material, Catalogues, Posters etc.

8. Sunind Systems Pvt. Ltd. Pune (Vision India) – (Web Designer – 03/04/2003– 25/05/2005)

Assorted web development work for a major Indian client, with HTML, CSS design and flash animations interactive enhancement. Created animated interactive for e-learning project of engineering portal.

Job Profile: Designing specialized high-level communications material, including B2B proposals, presentations, brochures, advertisement etc., Maintaining & Updating content for websites, Creating presentations for different training programs & sessions in MS Power Point, Responsible for designing different graphics, web layouts, Integrating multimedia elements (interactivity elements, animations, and graphics) in to the modules

Education:

Art master’s in Graphics, Sir J J School of Art, Mumbai

G. D. Art in Fine Art (BFA) Abhinav Art Collage, Pune.

(Maharashtra State Art Examination Board, Mumbai)

Passport No: J3398387 - 02/12/2020

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