CATHERINE C. BASILISCO

AL AIN, ABU DHABI, U.A.E.

Contact no. 052-*******

E-mail: ade1in@r.postjobfree.com

Objectives: To secure a position where in my professional skills are further enhanced in the aid of the accomplishment of the Institution’s goals as a service-oriented individual. Work Experience: Duties and Responsibilities

Administrative assistant/ Receptionist at Al Habtoor Royal Cars, Al Ain, United Arab Emirates (April 9, 2015-present.)

Work profile:

• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, and data.

• Greeting customers, in person or on the telephone, answering or referring inquiries especially on service appointments.

• Responsible for taking incoming service calls and directing customers to the correct department and/ or service advisor.

• Responsible for service appointment booking

• Responsible for daily customer service satisfaction follow up calls.

• Maintains office & workshop supplies inventory by checking stock from the concerned personnel and gathering inquiries for the needed supplies; placing and expediting orders for supplies.

• Contributes to team effort by accomplishing related results as needed

• Monitoring employee’s attendance.

• Preparing local purchase order and dealing directly with the supplier.

• Maintained an up-to-date department organizational chart.

• Dispersed incoming mail to correct recipients throughout the office.

• Make copies, sent faxes and handled all incoming and outgoing correspondence.

• Organize files, faxed reports and scanned documents.

• Managed the day-to-day calendar of the workshop manager.

Office assistant at Ministry of Social Affairs Office, Abu Dhabi, United Arab Emirates.

(January 4, 2013-March 2015)

Work profile:

• Performs clerical duties such as filing, photocopying, and faxing.

• Answering telephone calls.

• Attends to the staffs and customer’s needs.

• Assisting operational meetings.

• Organize files, faxed reports and scanned documents.

• Properly routed invoices through the signature process. Trainings:

• Secretarial training

• Service & operational training

• Front Office Services NC11

• Housekeeping NC11

• Food and Beverage Services NC11

• Bartending Services NC11

• Tour Guiding Services NC11

• Commercial Cooking NC11

• Baking and Pastry Production NC11

Skills:

• MS Word, MS Excel, MS Office

• Ability to perform duties with minimal supervision

• Able to demonstrate excellent customer service and communication skills

• Ability to plan, organize and prioritize work and to manage multiple task

• Ability to work in a team structure

• Ability to obtain and process information

• Ability to maintain high-level of confidentiality

• Ability to work under pressure

• Fast learner

Strengths:

• Hardworking

• Problem solving abilities

• Communication skills

• Optimistic

Educational Background:

Tertiary Green Valley College

Km.2, Gensan Drive, City of Koronadal, South Cotabato (S.Y. 2009-2012). Bachelor of Science in Hotel and Restaurant Management Surallah National Agricultural School

Surallah, South Cotabato (S.Y. 2007-2009).

Tourism Hotel and Restaurant Technology

Secondary Libertad National High School

Libertad, Surallah, South Cotabato (S.Y. 2003-2007). Elementary Surallah East Elementary School

Surallah, South Cotabato (S.Y. 1997-2003)

PERSONAL PROFILE:

Birth Date November 26, 1990

Birth Place Surallah, South Cotabato

Age 28

Height 5’6”

Citizenship Filipino

Languages English, Tagalog

Civil Status Married

Passport no. P2295417A

Visa Status Working visa

Character References:

Sheihu Mubarak Branch Manager

Al Habtoor Royal Cars LLC

Mobile no. 050*******

ade1in@r.postjobfree.com

Mohamed Omer Workshop Manager

Al Masaood Automobiles

ade1in@r.postjobfree.com

Mobile no. 052*******

Elfatih Ibrahim Workshop Manager

Al Habtoor Royal Cars LLC

ade1in@r.postjobfree.com

Mobile no. 052*******

I hereby certify that the above information given is true and correct to the best of my knowledge and belief.

CATHERINE C. BASILISCO

Applicant

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