Security Officer Customer Service

SALIM ABDUL SALIM *

SALIM ABDUL SALIM

E-mail : ******************@*****.***

Phone: +974******** Address: Qatar Doha

Career Objective

To work in an environment with opportunity and expand my career boundaries to greater heights, and be loyal, obedient, transparent and responsible worker who will be ready to work according to career ethical procedures.to obtain the position of Security team leader with experience completing multiple tasks, such as patrolling, monitoring surveillance system, responding to alarms Proactive, orientated retail professional with over 3 years of experience. Received Awards’ for delivering outstanding services and to work with a fast growing organization that honesty maximizes on skill and professionalism; to enhance personal and professional growth. Personal Attributes.

Work experience.

COMPANY/GSS CERTIS

Nov2019-Present

Customer Service/ Acting Security Supervisor.

Working at MDD PROJECT (MSHEIREB MUSEUM)

Ensuring good customer service and the safety of the Visitors and the staffs.

Assigning tasks and duties to the entire team.

Demonstrate good working knowledge of the Msheireb museum facilities exhibitions and activities.

Ensure a welcoming, positive and informative visitors greeting and orientation.

Communicate museum policies and procedure in a positive manner.

Communicate with a variety of visitors with diverse interest to their general understanding.

Respond to Emergencies.

Protect client property against loss and damage.

Permitting entry

Handling loss and prevention

Access control

Reporting of any safety hazards

Reporting of any issues that could affect Msheireb museum reputation. Self-motivated and capable of working with minimal supervision. Efficient team player to enhance proficiency and productivity. Excellent interpersonal skills.

Effective leadership and communication skills.

SALIM ABDUL SALIM 2

Security Team leader

Worked at Intercontinetal Hotel Doha Dec 2018-Oct 2019

Welcoming the guests in the lobby in a professional manner

Scanning luggage’s in the scanning machine

Ensure safety of the guest, staffs and the properties.

To help in first aid and fire emergency

To correct hazardous situations

Providing guidance to the guest.

Handling lost and found.

Contributing to team effort

Security Team leader Feb 2018-Nov 2018

Worked at Doha Metro as Security Team Leader

Secures premises by patrolling property; monitoring surveillance equipment; permitting entry. Maintains environment by monitoring and setting building and equipment controls Obtains help by sounding alarms.

Prevents losses and damage by reporting irregularities; restraining trespassers. Maintains organization's stability and reputation by complying with legal requirement Controls traffic by directing drivers.

Maintains continuity among work teams

Contributes to team effort

Providing guidance to new guest when required

Undertaking regular internal and external foot patrols of site Protecting client property against loss, theft, damage and waste Making sure all Security officer are performing their duties in appropriate standard Detecting, and resolving any Security breaches

Assigning tasks and duties to entire team

Making sure all security personal fully understanding their duties and responsibilities Responding to all emergency situation as its occurs The Reef Hotel (Mombasa Kenya) July 2017 — January 2018 Bellboy

Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise

Recognize all returning and VIP guests, and welcome them back Opening the front door

Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities, and emergency procedures Assist guests with their luggage and acknowledge them by name

Uploading and Loading the Luggage

Handling Guest Luggage On Arrival and Departure

Entering and leaving Guests rooms

Arranging Transportation

Deliver the morning newspapers to each occupied guest room, Mail or Parcel Make deliveries to guest rooms as instructed

Store and retrieve luggage and other objects for guests Handling lost and found

Give Directions

Respond to guest

SALIM ABDUL SALIM 3

The Reef Hotel (Mombasa Kenya) December 2016 — June 2017 Lifeguard

Overseeing activities at aquatic facility

Assisting with swimming lessons

Explaining and enforcing rules, regulations and policies to ensure safety of patrons. Monitoring designated areas to recognize signs of danger Monitoring activities in and near the water through patron surveillance Acts immediately and appropriately to secure safety of patrons in the event of emergency. Warning swimmers regarding unsafe situation

Maintaining order in swimming areas

Responding to emergencies and rescuing swimmers in danger of drowning. Provides emergency care and treatment as required until the arrival of emergency medical services Maintaining cleanliness and orderliness of all areas Maintaining records and reports

Preventing injuries by minimizing or eliminating hazardous situations or behaviors Education

Computer College

Memon Computer College

2017 — 2017

Micro–Computers and Operating system

Network Services & the Internet

MS Word, MS Excel and MS, Access

High School Certificate

Swalihina High School (Mombasa Kenya)

2013 — 2016

Primary Certificate 2005 — 2012

Mary Joy Primary School

Skills Summary

· I am a young motivated man, goals oriented individual with excellent decision making abilities, hardworking, honest determined and an effective team player who appreciates the diversity and depth of individual player and enjoys working with multi-disciplinary teams

Highly knowledgeable and experienced in operating surveillance equipment and fire alarm system Security Officer experience

Communication skills

Security officer license

Strong team player

Multi-tasking (priorities and deadlines) Communication, Teamwork with good leadership abilities

Sales, marketing, customer service and quick learning skills Holds a valid driving license

Computer and handheld internet

SALIM ABDUL SALIM 4

Interpersonal Skills

Qualifications

Achievement

Additional Remarks:

I have excellent command of English both written and verbal, excellent interpersonal skills, phone manners and office etiquettes, effective time management skills and Hard working. Interests

Socializing and making friends.

References

References available upon request.

Good communication Skills

Good Customer Skills

Good Leadership Skills

MOI Training Certificate - Certified by GSS Certis 2018 Basic Security Training Certificate - Certified by Enertech Qatar 2018 Basic First Aid Training Certificate - Certified by Enertech Qatar 2018 Basic Fire Warden Training Certificate - Certified by Enertech Qatar 2018 Best Security team leader of the month - 2019

Computer College Certificate - 2018

Diploma of Business Management 2018

Certificate of appreciation The Reef Hotel Mombasa 2017 Socializing.

Football.

Swimming.

Jogging.

Contact this candidate