Andrea D. Wilkerson
***** *. **** ***** ****. B**4-148
916-***-**** ************@*****.***
Objective:
To obtain a position as a Pharmacy Technician within a facility that will utilize my skills and education.
Education:
Brightwood College, Sacramento, CA 2018
Pharmacy Technician Program, Diploma
Carrington College, Sacramento, CA 2015-2016
Medical Billing and Coding Certification Program, Certificate
Cosumnes River College, Sacramento, CA 2010-2013
General Education
Skills:
Data Entry
HCPCS
Typing & 10-Key
CMS 1500
Claims Processing
CPT & ICD-10 Coding
Day Sheets
HIPAA Compliance
Scheduling Patients
Telephone Etiquette
Anatomy & Physiology
Medical Terminology
Dental Terminology
Medical Manager
Microsoft Office
Customer Service
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft OneNote
Microsoft Outlook
Home Health Aid
Experience:
State Farm Insurance, Tempe, AZ 2019-Present
Auto ILR Associate
Take loss reports over the phone when the customer has been involved in an accident, phone etiquette, verify with SCPs (Standard Claim Process) in the system with the insurance, provide rental car if needed in ECS system (Electronic Claim System), provide a service select shop if vehicle needs to be repaired, professionalism and empathy, and send out adjusters if there is a potential salvage that is not repairable and considered a total loss.
CVS Pharmacy, Phoenix, AZ 2019-2020
Pharmacy Technician
Fill prescriptions, answer the phones, customer service, order medications within the system, put up medication stock, run the cash register, type in prescriptions under patient profile, submit insurance for the patient, send and receive faxes, call for prior authorization if needed for a specific medication, input all types of insurance information for the patient to get a lower cost for their medication, and guide the customer to self-administer the COVID testing within the system.
CVS Pharmacy, Elk Grove, CA 2018
Pharmacy Technician Externship
Filled prescriptions, answered the phones, customer service, ordered medications within the system.
On My Own ILS, Citrus Heights, CA 2016-2018
ILS Field Assistant
Visited the client home and do an assessment of their services, trained the employees on the eRSP program, teach the client how to do their goals and ADL’s, and bring the client to appointments or grocery shopping.
Accent Care, Sacramento, CA 2013-2019
Care Partner
Companion care, toileting, cooking meals, transportation. Help the client with grooming, bathing, medication reminders.
UCP of Sacramento, Sacramento, CA 2015-2016
Direct Support Professional
Conducted morning safety meetings, tube fed certain clients, taught lessons from the curriculum that the staff made for the week, safety checks always, and toileted the disabled clients.
Goodman Guest Home, North Highlands, CA 2014-2016
Caregiver
Distributed medication, cooked three meals a day and a snack, bathed the disabled clients and toileted the clients, provided transportation to doctor appointments and housekeeping.
References:
[Available upon request]