Social Media Sales

Stephanie L. Dang

Greater New York Metro 845-***-**** ***************@***.*** Open to relocation* Objective

Self-motivated and results driven individual looking to make a difference. Strong interpersonal and communication skills with the ability to discharge multiple responsibilities efficiently. Skills & Abilities

Student SHRM Member, JazzHR, ADP, PeopleSoft, Workday, ICIMS, Indeed, LinkedIn, Microsoft Suite, (5) years experience in office administration, (11) years retail ops, customer service, training & development, (4) years store & team management, knows Vietnamese and French. Experience

HR ASSISTANT RSM HOLDINGS, LLC. DECEMBER 2019 – PRESENT

· Provide wide range of clerical support for the HR department and handles general HR queries.

· Performs routine tasks to administer and execute HR programs such as compensation, benefits, leave, disputes and investigations, performance and talent management, productivity and recognition.

· Completes regular audits for employee personnel files to ensure compliance.

· Maintains accurate and up-to-date HR files, records, documents, integrity and confidentiality.

· Knowledgeable of current HR laws for the states of NY, NJ, PA, TX, AZ, and CA,

· Process paperwork and documentation for new hires (W2, W4, I-9, EEOC, background checks, etc.)

· Coordinates staff recruitment, phone screening, interviews, on-boarding, and orientation.

· Assist HR team members with completing termination and unemployment paperwork.

· Assist with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee events, staff training.

· Maintains knowledge of best practices, regulatory changes, and new technologies in HR, talent management, and employee law.

· Partner with Controller, Director of Finance and VP of Operations to go over planning and budgeting.

· Other duties and projects as assigned.

ASSISTANT GENERAL MANAGER BANANA REPUBLIC OCTOBER 2017 – DECEMBER 2019

· Executed all hiring and on-boarding procedures (recruiting, phone screening, interviewing, orientation, training).

· Developed and maintain recruiting networks and relationships with various colleges, career centers, and talent pipelines.

· Sourced candidates via local job fairs, college campuses, social media, and applicant tracking systems.

· Administered all on-boarding paperwork (W2 & I-9), ensured compliance with all Federal, State, and local HR laws all while handling sensitive and personally identifiable information.

· In charge of all new hire onboard trainings

· Assisted with creation of weekly employee schedules, managed labor plans, editing and submission of payroll.

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· Managed $1.6 million store with staff of 40+ associates and motivated team to increase sales and ensure efficiency.

· Managed store inventory levels and make key decisions about inventory control.

· Merchandised new product to create branded visual floor sets based on corporate directive.

· Used data to record sales figures for data analysis and forward planning.

· Worked with General & District Manager to develop an understanding of market trends to facilitate planning.

· Ensured standards for quality, customer service, health, and safety are met.

· Responded to (internal and external) complaints, requests, and comments, handled escalated situations involving customers and/or employees.

ASSISTANT MANAGER ABERCROMBIE & FITCH SEPTEMBER 2016 - OCTOBER 2017

· Responsible for all store and district recruitment, hiring, on-boarding, and training of new employees.

· Responsible for overseeing all aspects store operations, marketing, merchandising, inventory, employee training and development.

· Managed $4 million store and staff of 60+ store associates

· Achieved 10% increase in sales and 13.5% increase in units in 2017 compared to year ending 2016

· Drive performance and efficiency though customer focused sales efforts.

· Achieve and exceed company sales, credit, conversion, and quality goals.

· Create staff schedule based on limited budget hours allocated to maximize floor coverage

· Create an environment for work that promotes creativity and motivates employees to give their best. SALES SUPPORT ASSOCIATE J.CREW DECEMBER 2012 - JANUARY 2016 IMPACT LEAD VICTORIA'S SECRET JANUARY 2011 - DECEMBER 2012 BRAND REPRESENTATIVE ABERCROMBIE & FITCH OCTOBER 2008 - JANUARY 2011 Education

MASTER OF SCIENCE EXP GRADUATION DATE: DEC 2020 UNIVERSITY OF SCRANTON

· Major: Human Resource Management

· Related coursework: 500 Organizational Behavior & Leadership, 501 Human Resources, 503 Control & Budgeting Systems, 504 Strategic Planning, 505 Recruiting & Staffing, 506 Workplace Learning & Development, 510 Organizational Change, 511 Total Rewards, 512 Employee & Labor Relations, 516 Ethics in Human Resources

BACHELOR OF ARTS GRADUATED MAY 2016 RAMAPO COLLEGE OF NEW JERSEY

· Major: Psychology – Social Science & Human Services

· Related coursework: SOSC234 History of Social Thought, PSYC226 Social Psychology, PSYC231 Multicultural Psychology, POLI305 Japan Politics & Culture, SOCI101 Sociology, SOSC101 Social Issues

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