Sales Customer Care
Resume:
CONTACT:
Address:-
Bur Dubai,
Near Burjuman Metro Station,
Dubai, UAE
Contact number:-
E-mail:-
***************@*****.***
SUMMARY:
Professional sales person, always
enthusiastic, motivated and ready to perform task
perfect. Service oriented person concerning the
customer’s satisfaction as a main goal and consists of professional and matured manner. Developing positive business relationship with co-workers and other staffs, good communicating qualities, capacity of multitasking, problem solving and prioritizing work are some
outstanding personal skills. Backed by mathematical, computer skills and commitment to customers.
EDUCATION:
Intermediate in Commerce:-
Shree Saraswati Multiple College
HSEB Board.
RAHUL RASAILY
Sales Associate
Nationality: Nepalese - Visa: Transferable - Language: English/Hindi KEY COMPENTENCIES AND SKILLS:
Sales:-
Effective communication: Verbal and
written communication skill, along with attentive
listening abilities
Customer service and performance focused
Proactive interpersonal skills and
multitasking abilities
Visual merchandising
Strong leadership and team worker
Store safety, security and hygiene
Familiar with planning, scheduling and time
management.
Computer application:
MS_Word/Excel/PowerPoint and commitment to
customers.
Personal:-
Highly enthusiastic individual who has a
strong desire and commitment to achieve
both personal and professional goals.
Ability to collaborate easily; handle both
giving and receiving criticism gracefully.
Consistently overcome complex
scenarios by using proactive language.
Dependable, trustworthy, punctual and
always on time for work.
Flexible with shifts and extended periods
of time as per business requirements.
Ability to adapt in fast paced
environments.
EXPERIENCE:
Billabong (AL FUTTAIM GROUP) - Sales Associate Cum Cashier. (Nov, 2017 to till date) Job Roles and Responsibilities :-
Responsible for selling and promoting the products and its service.
Provide immediate disposition on any customer complains.
Identify and evaluate potential problem areas on any customer complaints and recognize possible opportunities to explore and develop the accounts.
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.
Maintaining solid product knowledge and good customer service.
Maintain awareness of all promotions and advertisements.
Assist in floor moves, merchandising and display maintenance.
Assist in processing and replenishing merchandise and monitoring floor stock.
Aid customers in locating merchandise.
Taking customers feedback and report to head office to develop and create more productive business.
Preparing monthly reports and send it to Brand Manager at the end of the month.
Ensure that all merchandise is controlled at all times so that shrinkage will not occur.
Handling petty cash and reporting liquidation.
Call It Spring - Sales Associate Cum Cashier. (Sept, 2015 to Oct, 2017) Apparel Group - P.O. Box No. 261873 - Jebel Ali Free Zone- Dubai, United Arab Emirates Job Roles and Responsibilities :-
Maximizing sales by promoting the highest standards of customer care- sales figure, sales figure determined the Individual and Store Targets.
Replenishing and merchandising items effectively–No overstocking or stock scarcity.
Served multiple customers, discovered their needs, motivated to purchase by describing product features, advising about alternatives and explaining all the details and demonstrating product use.
Worked as team player and built strong team relationship with co-workers and management team in professional manner in the achievement of different store targets and has successful record of achieving personal targets and got a promotion as a senior sales associate.
Stock replenishment to the shop floor and assuring continuous stock availability on all merchandise.
Maintain a detailed knowledge of the section merchandise, ensuring promotions and fast selling lines are featured.
Follow the GOLDEN RULE of selling – greeting, asking, listening, advising and thanking the customer.
Handled all the cash and credit transactions, processed sales return and discount vouchers.
Maintained working knowledge of store’s policies and procedures and enhanced product knowledge.
Handled the different situations and solved it prioritizing the importance of customers satisfaction and never let customers leave the store with negative feelings.
Arranged eye attractive merchandising layout and created every day; different day experience.
Actively reported the different issues arrived in the stores from colleagues, mall management and even from customers to supervisor or management as a team leader of the store.
Contact this candidate