Customer Care Manager

PERSONAL DETAILS

NAME : NKACHA LEONARD NCHABANU

Nationality : Cameroonian

Gender : Male

Marital Status: Single

Mobile no : 052*******.

Email : *************@*****.***

Dear Sir/Madam, Am writing to inquire about the opening for a pool lifeguard need in your organization, which am so much interested in.

I offer three years’ experience in pool lifeguarding, with strong skills in ensuring the safety of patrons using the recreation facilities, excellent communication skills and excellent customer care, which am currently possessing this skills in this same position. I equally conduct swimming Lesson for all ages starting from 3years and above. With the experience in this position I equally create a happy and smiley Environment for all the customers using the recreational facilities, by providing the need they asking. I will be happy to speak with you if u give a opportunity in your organization.

Strength

With the three years’ experience as a lifeguard and swimming coach in spa and health club, am able to safeguard the life of guest using the facilities as I make sure I clear all hazard that can lead to accident they by making a safe place for users and to create a memorable experience as the best place of fun therefor advertising the company and it facilities to the world as users their memorable experience to their friends as the best hospitality place to have fun my experience in hospitality is to create a happy, smiley and fun environment for all guest. Skills

I am able to work under pressure especially when the swimming is crowded with patrons an able to put smile on everybody face and make all children heroes as I satisfy them with assistance they need. In addition to this I poses strong skills of marketing the company product as I persuade customers to buy company products CURRICULUM VITAE

and becomes members of health club. Furthermore I conduct swimming lesson to all ages starting from three years an above. This has brought much more Income to the company I have been performing this task and finally with strong customer care due to the three years of experience working as a lifeguard and as a swimming coach in recreation and spa/ health club.

Education:

• Ordinary Level Certificate of Education. (GCE O/L) JUNE2009.

• Advance Level Certificate of Education. (GCE A/L) JUNE 2012

• Certificate for pool lifeguarding. (July 2018 Dubai)

• Certificate for first aid (CPR) (July 2018 Dubai). Work Experience:

I have 1 year experience as lifeguard in four star Belavile hotel Douala Cameroon. October 2017 to February 2018 and Two years’ experience in AYLA hotel four star hotel Al AIN Abu Dhabi United Arab Emirates. Where am currently working. (July 2018 to till now).Work supervisors, I have under the supervision of the following managers.

MR. Njikeng Elvis manager for recreation Belavile hotel Douala Cameroon.(*************@*****.***/+237*********)

MR Punith gym instructor Ayla hotel+971*********) LANGUAGE READING WRITING SPEAKING

ENGLISH Excellent Excellent Excellent

FRENCH Below average Below average Below average

Hobbies

- Playing Football, Athletics, Reading books and Swimming..

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