Chemical Engineering Water Treatment

GIJENDRAN SEKAR

**C, Village Street, Sathuma Nagar,

Chennai-600019.

Tamil Nadu,India.

Phone: +91-790*******/883-***-****

DOB : 2nd July 1996 Email:*************@*****.***

OBJECTIVE

To be part of a reputed organization with challenging and dynamic environment,which offers an opportunity to enhance my professional skills and to serve the firm with the best of my efforts.

PERSONAL STRENGTHS

• Sincere and meticulous.

• Project and team management.

• Can quickly adapt to new situations.

EDUCATION

YEAR DEGREE/EXAM INSTITUTION/SCHOOL PERCENTAGE/CGPA 2013-2017 B.Tech in

Chemical Engineering

Anna University,Chennai-25 9.12/10

2013 Higher Secondary KCSNHSS, Chennai-21 95.2%

2011 Secondary KCSNHSS, Chennai-21 95.0%

PROFESSIONAL EXPERIENCE

• Sitel India Private Limited (2018-present)

Tenurity : 2 years

The process is based on providing network service to Canadian people. I have improved my persuasion and communication skills a lot. Handling customers and solving their queries seems very challenging but if we follow the process and apply some sense, we can do it with ease.

PROJECT EXPERIENCE

PRIMARY PROJECT PROFILE- Virgin mobile – CSP:

Project Title VIRGIN MOBILE

Client Bell Canada

Role CSP and sales

Team size 15

Duration July 2019 – Till date

Location Chennai, India

Technology/software CRM, Nuance portal, Oracle, E-order, Excel.

PROFESSIONAL SKILLS

• Ms office

• SQL

• Data science and Python(Basics)

TOOLS:

• CRM: By using this we can find whether the cx calling in is legit or not. This tool helps to validate the cx and we can able to see the cx’s account details.

• NM1: It’s a data base where we can find all our customers records. We can able to see customer’s traction history, number of active lines, their personal details etc.

• NUANCE: This plays a vital role here. This is the live chat portal where customer can connect with us.

• ORACLE: Another data base where we can find all the details of pay as you go members. This tool also helps you to activate new pay as you go line.

• ONEVIEW: This tool helps us to identify targeted offers for a customer.

INTERNSHIPS/INPLANTS

BHARAT PETROLEUM CORPORATION LIMITED, KOCHI. Duration: 2 weeks

• Detailed function of storage tanks, water treatment equipment.

• Effluent water treatment.

• Learnt about the function of heat exchangers, pumps and valves. CHENNAI PETROLEUM CORPORATION LIMITED, MANALI. Duration: 1 week

• Learnt detailed function of Primary, Secondary and Tertiary units of CETP.

• Fire safety program

• Function of flares, cooling tower.

AREA OF INTEREST

• Heat transfer

• Have a good knowledge about Heat exchangers.

AWARDS AND RECOGNITION

• The best performer of the year 2018 award (Virgin mobile).

• A perfect role model for a new team award in 2018 (Virgin mobile).

• Received best agent sales, SPC, AGA certificates in various quartiles.

• Received a lot of certificates from university symposium in both technical and non-technical.

EXTRA-CURRICULAR PARTICIPATION

• Member of school volleyball team in KCSNHSS.

• Active member and leader of school scouts and guides.

• Member of technical team in the college symposium.

• Active member in a university NSO team.

SOCIAL RESPONSIBILITIES

• Active member in scouts & guides and contributed for the environmental hygiene by cleaning public places and creating an awareness to people.

• Worked as a part of Rotract club to create awareness about importance of literacy

• Went several times to orphanage homes to service children.

DECLARATION

I hereby declare that the above mentioned information is true to best of my knowledge. PLACE: Chennai

DATE:

S.GIJENDRAN

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