Human Resources, Employee Relations, Talent Acquisition, Benefits

MARISABEL FLOWERS

Tel. 407-***-****

************@*****.***

https://www.linkedin.com/in/marisabel-

flowers

Results-oriented Recruiter with over 15 years’ experience across multiple platforms and industries. Recruiting expertise includes hospitality, sales, accounting, finance, IT, data management and general private sectors. Organized, resourceful, and adept at coordinating personnel, multiple facilities, contractors, and internal resources to meet deadlines. Proven ability to build relationships with, and influence, all levels within organization. EXPERIENCE

JULY 2006 – JULY 2020

LEAD RECRUITER

ROSEN HOTELS & RESORTS ORLANDO ORLANDO, FL

Sourced candidates via active and passive means using numerous avenues for candidate discovery.

Visited numerous locations and organized events according to strict schedules.

Understood and facilitated full-cycle recruiting process from first contact to on-boarding and training.

Scheduled interviews and communicated important information to candidates on selection, hiring process and qualification questions.

Developed and presented leadership training sessions on incorporating Affirmative Action laws into recruitment efforts.

Trained junior recruiters in interviewing, recruiting, and onboarding strategies.

Coached hiring managers on best practices for following Affirmative Action and responded to questions with comprehensive knowledge.

Facilitated manual and digital applicant tracking techniques, collaborating with hiring personnel on fair and effective hiring practices.

Verified candidates fit hiring manager's desired employee characteristics and qualifications through comprehensive screening process.

Worked closely with managers to communicate job descriptions accurately.

Maintained Applicant Tracking Systems and collaborated with IT personnel on updates and operational enhancements.

Maximized team knowledge and productivity by effectively training, monitoring, and directing employees in the application of best practices and regulatory protocols.

Maintained work structure by updating job requirements and job descriptions for all positions.

Trained managers to coach and discipline employees by planning, monitoring and appraising employee work results.

MARISABEL FLOWERS

Tel. 407-***-****

************@*****.***

https://www.linkedin.com/in/marisabel-

flowers

2

MAY 2003 – JULY 2006

HUMAN RESOURCES GENERALIST

CITY FURNITURE FORT LAUDERDALE, FL

Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.

Coached managers through employee relations matters including employee engagement, documentation, discipline, and performance improvement plans.

Offered fair and equitable compensation by comparing current salaries with market pay.

Provided guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation, 401K, and OSHA compliance.

Designed and delivered client-specific benefit presentations for open enrollment and new hire orientations.

Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.

Conducted employment verifications and investigations.

Coached and educated management throughout the organization on appropriate guidelines for maintaining a legally compliant workplace.

Helped change organizational culture to overcome resistance to change through open communication for addressing employee concerns, allowing for different opinions, and publicizing new strategies.

Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.

Met with staff to resolve difficult situations related to performance and conflict management.

Implemented orientation programs for new employees, covering job responsibilities, policies, and procedures.

APRIL 1996 – FEBRUARY 2003

BENEFITS SUPERVISOR

ROSEN HOTELS & RESORTS ORLANDO ORLANDO, FL

Directed and controlled various benefit programs, including 401K, medical, dental, vision and supplemental packages.

Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys.

Resolved conflicts and negotiated mutually beneficial agreements between parties.

Planned and facilitated annual open enrollment meetings for over 3,000 associates across seven properties. MARISABEL FLOWERS

Tel. 407-***-****

************@*****.***

https://www.linkedin.com/in/marisabel-

flowers

3

CERTIFICATIONS

Managing Hospitality Human Resources

Certified Leadership

Performance Management

Talent Acquisition Management

Rosen Hotels & Resorts Management

Training and Development

Compliance Implementation

Learning and Performance

SKILLS

Bilingual (English and Spanish)

Project Management

Benefits Package Expert

OFCP, EEOC and DOL Compliance

Contract Negotiation

Human Resources and Talent Acquisition

Management

Exceptional oral and written communication

Strategy / Tactics and Analytics

Organizational Development

HIGHLIGHTS

Excellent Interpersonal and Coaching Skills

Recruiting and Selection Techniques

Talent Assessments

Proficient with Various ATS

Wages and Salary

Knowledgeable in Employment Law

TECH AND SOFTWARE

Proficient with all Windows OS Platforms

Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint, InfoPath, etc.) Knowledge Working with CRM’s and ATS’s for Human Resources and Recruiting Purposes Kronos, DataMagine, The Work Number, ADP, Abra, etc. Social Media Platforms

Facebook, LinkedIn, Instagram, etc.

Job Boards

Indeed.com, LinkedIn, ZipRecruiter, CareerBuilder, Craigslist, Glassdoor, Monster, etc.

Contact this candidate