Cash Handling, bilingual, customer service experience
Resume:
MARIAN JENICE ANDERSON
**** ******* ***** *** *****, NV 89115
************.*@*******.***
I am an Air Force spouse in Las Vegas seeking growth in a new field. Possessing a comprehensive history in retail, the food industry, and team leadership. I have a devotion to personal development, as well as the development of others. The expression of creativity through customer service is a skill i am excited to expand through new experiences. WORK EXPERIENCE
Stylist
11/2019 to Present
Francesca’s
Las Vegas North Premium Outlets
provide a customer service-based retail shopping experience cash handling and register experience
develop knowledge of emerging style trends
Sales Associate
09/2018 to 04/2019
Carter’s
Meadows Mall
provide a customer service-based retail shopping experience cash handling and register experience
update sales reports and track sale goals
update promotions and floor plans
develop product knowledge and understanding of sales and allocation numbers assist in visual merchandising of department
Shift Leader
03/2015 to 07/2019
Burrito Del Sol
Destin, FL
provide customer service
work directly with kitchen manager with maintaining the restaurant and staff in top shape cash handling and register experience
all open/closing procedures
food handling
making sure the food runners as well as the waiters were doing good throughout the shift train new employees
help out when needed
maintain restaurant clean
provide a safe environment for the staff and customers Team Leader
01/2014 to 02/2015
Wireless Advocate
Eglin, Air Force Base
cash handling and register experience
serve as communication liaison between customer and cell phone provider update sales reports and track sales goals
develop product knowledge
provide customer service
train and develop associates
assist in visual merchandising of department
since Wireless advocate is a third party, communicate and work with cooperate cell phone provider stores such as T-mobile, AT&T, Sprint, Verizon, and Boost Mobile. handling customer cellphone plans and bills
create customer service initiatives for associates and manage customer feedback open/closing procedures
keep track of merchandise
receive new products
provide customer service in person as well as on the phone SKILLS
customer service - 10+ years
communication - 10+ years
active listening - 10+ years
fluent in spanish - 10+ years
empathy - 10+ years
technical knowledge - 10+ years
reading physical and emotional cues - 10+ years
knowledge of products or service - 10+ years
dependability - 10+ years
attentiveness - 10+ years
adaptability - 10+ years
patience and active listening - 10+ years
social skills - 10+ years
teamwork - 10+ years
leadership - 10+ years
multitask - 10+ years
EDUCATION
Ultimate Medical Academy
Medical Administrative Assistance
Florida
07/2020 to Present
Miller-Motte Technical College
Nursing Assistant
Fort Benning, GA
07/2012 to 06/2013
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